6/10 ดี
28 ส.ค. 2025
Disappointing
The stay was ok. The hotel was under construction so it was a little messy and also confusing. We could not check in when we got there, as the card machine was not working so we had to come back a couple hours later. We were given no directions on our check in, so had to go back to the front desk to ask where to elevators were. And then kind of had to navigate where we were going after we got off elevators on our own, as again, no directions were given. Upon returning home, I discovered I had left a favourite item of clothing behind, which also had sentimental value. I emailed the hotel with no response. So I emailed them again 4 days later, and told them I would get a hold of head office if they did not respond. They finally emailed me back and told me they did not have my item of clothing. It mystery has vanished into thin air. I will not recommend this hotel to anyone I know and will steer away anyone that is thinking of going there. It was disappointing.
Mary-Lou
Mary-Lou, ทริป 2 คืน
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