In the heart of Chula Vista, Best Western Chula Vista/Otay Valley Hotel offers a warm welcome with continental breakfast and attentive staff. Relax by the outdoor pool, energize at the gym, or get down to business in the meeting rooms. With free WiFi and dry cleaning services on hand.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pool
Gym
Non-smoking
Laundry facilities
Air conditioning
Free parking
Main amenities (12)
Outdoor pool
Fitness center
Business center
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
Computer station
Front-desk safe
Vending machine
Self-serve laundry
Multilingual staff
Feel at home (6)
Microwave
Private bathroom
Premium TV channels
Laundry facilities
Coffee/tea maker
Elevator
$101 nightly
The total price is $111
$111 total
Sep 1 - Sep 2
Total with taxes and fees
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
7.67.6 out of 10
Good
87 reviews
(87 reviews)
Highlights
Air conditioning
Refrigerator
LCD TV
Renovated in 2020
Shower/tub combination
Hydromassage showerhead
Deep soaking bathtub
Private bathroom
360 sq ft
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking
Standard Room, 1 King Bed, Accessible, Non Smoking
8.08.0 out of 10
Very good
5 reviews
(5 reviews)
Highlights
Air conditioning
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hydromassage showerhead
Deep soaking bathtub
Private bathroom
360 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Bathtub
Standard Room, 1 King Bed, Accessible, Bathtub
7.47.4 out of 10
Good
13 reviews
(13 reviews)
Highlights
Air conditioning
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hydromassage showerhead
Deep soaking bathtub
Private bathroom
360 sq ft
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.5 km
Sesame Place San Diego - 4 min drive - 3.8 km
Las Americas Premium Outlets - 4 min drive - 6.4 km
San Ysidro Border Crossing - 5 min drive - 6.7 km
North Island Credit Union Amphitheatre - 5 min drive - 4.1 km
Getting around
San Diego, CA (MYF-Montgomery Field) - 20 min drive
San Diego Intl. Airport (SAN) - 26 min drive
Tijuana Intl. Airport (TIJ) - 30 min drive
San Diego, CA (SEE-Gillespie Field) - 32 min drive
Old Town Transit Center - 19 min drive
San Diego Santa Fe Depot - 24 min drive
Restaurants
McDonald's - 3 min drive
McDonald's - 2 min drive
Jollibee - 2 min drive
Starbucks - 6 min walk
Little Sakana - All You Can Eat Sushi - 3 min drive
About this property
Best Western Chula Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley Hotel puts you within a 10-minute drive of San Ysidro Border Crossing and North Island Credit Union Amphitheatre. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Also, Las Americas Premium Outlets and San Diego Bay are within a short drive. Fellow travelers love the comfortable beds and helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
118 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Early check-in can be arranged for an extra charge (subject to availability)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista
Frequently asked questions
Is there a pool at Best Western Chula Vista/Otay Valley Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Chula Vista/Otay Valley Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Chula Vista/Otay Valley Hotel?
Check-in start time: 4 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Best Western Chula Vista/Otay Valley Hotel?
No, this hotel doesn't have a casino, but Caliente Racetrack Casino (10-min drive) is nearby.
What is there to do at Best Western Chula Vista/Otay Valley Hotel and nearby?
Have fun with nearby activities like fishing, hiking, and horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Does Best Western Chula Vista/Otay Valley Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Have a question?
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Best Western Chula Vista/Otay Valley Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Location
Toilet
Shower
Gas stations
Water
Reviews
10/10 Exceptional
May 8, 2025
Great hotel, great staff, clean and comfortable bed.
selene
selene, 2-night trip
10/10 Exceptional
Apr 22, 2025
Great place to stay over night
Olivia
Olivia, 1-night trip
6/10 Good
Aug 8, 2025
Ok for the price
Staff at check in was good. Room just had a strong smell and there seemed to be a lot of people milling about the parking lot.
John Paul
John Paul, 1-night trip
8/10 Very good
Jul 29, 2025
Place is old and breakfast is not good
Michael
Michael, 4-night trip
8/10 Very good
Jun 26, 2025
The hotel was being remodeled, my room was clean and quiet.
Maria G
Maria G, 1-night trip
10/10 Exceptional
Jul 5, 2025
Nice stay, awesome breakfast, Mexican American, bacon sausage , egg omelette Potatoes , beans with cheese , chilaquiles. Cereal variety , oat meal, coffee juice, waffles , yogurt , fruit . Near freeway, ask for a room in other side for less noise
Amy
Amy, 1-night trip
8/10 Very good
May 18, 2025
Good for the price. Breakfast is good.
Patrick
Patrick, 2-night trip
10/10 Exceptional
May 23, 2025
Excelente
Excelente
Carmen Guadalupe
Carmen Guadalupe, 1-night trip
10/10 Exceptional
Jun 9, 2025
Everything good
Julienne valerie
Julienne valerie, 2-night trip
6/10 Good
Jul 8, 2025
under construction, entire place smelled
Verified traveler
1-night trip
10/10 Exceptional
Apr 19, 2025
Great all arpund
Anthony
Anthony, 1-night trip
2/10 Poor
Aug 8, 2025
Don’t do it!!
This hotel was disgusting! Under construction, room had foul odor, and plumbing was clogged. Could not stay there. Did not feel safe at all. Breakfast was to be served in a hotel guest room.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Jun 6, 2025
Check in was easy. Customer service was excellent. BW Renovating the lobby and check in at this time. Room clean. Free breakfast was great! Love how they still offer this. Waffles were delicious!
Madeline
Madeline, 1-night trip
8/10 Very good
May 3, 2025
The property is under going some well deserved renovations. The staff are great, and they do make an obviouseffort to keep things as today as possible
Karen
Karen, 3-night trip
10/10 Exceptional
May 18, 2025
It was okay.
Pollette
Pollette, 1-night trip
10/10 Exceptional
Apr 2, 2025
Very close to CBX
juan
juan, 1-night trip
10/10 Exceptional
May 4, 2025
I love chec in
ismael
ismael, 1-night trip
8/10 Very good
May 1, 2025
Great customer service
gerardo
gerardo, 4-night trip
10/10 Exceptional
May 19, 2025
More parking space would be nice.
Jessie
Jessie, 1-night trip
10/10 Exceptional
Apr 26, 2025
Excellent customer service.
GUILLERMINA MALAGA DE
GUILLERMINA MALAGA DE, 1-night trip
4/10 Fair
Jul 27, 2025
Overall it worked out, but the room needed cleaning attention from my point of view, the carpet had stains and the shower tiles haven’t been cleaned properly it was a mold spots on the corners
Ernesto
Ernesto, 1-night trip
10/10 Exceptional
May 2, 2025
Good service
Dora
Dora, 1-night trip
8/10 Very good
Mar 29, 2025
They are doing construction and remodeling here, BUT once you get inside your room, EXCELLENT!!!!! I HIGHLY RECOMMEND THIS PLACE
Erlinda
Erlinda, 1-night trip
10/10 Exceptional
Jun 4, 2025
Sesame Street water pa & Eli 1st birthday getaway
This was my 2nd time at this BW. They are remodeling at this time, to make things better. The breakfast was very good and the gentleman who was attending us with the complementary breakfast Alex did a fantastic job.
denise
denise, 1-night trip
6/10 Good
Jun 29, 2025
The lobby was under construction so that there was no place to meet except in one’s room