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The Independence Inn Charlotte/Matthews Hotel

2.5 star property
East Forest hotel with 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Independence Inn Charlotte/Matthews Hotel

Reception
Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains
Standard Room, 2 Double Beds, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains
Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout curtains
Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10

Good

Popular amenities

  • Non-smoking
  • Gym
  • Connecting rooms available
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 24-hour fitness centre
  • Business centre
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
Feel at home
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is ฿2,437
฿2,809 total
includes taxes & fees
15 Jan - 16 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Designer toiletries
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking | Bathroom | Combined shower/bathtub, deep-soaking bathtub, designer toiletries

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Designer toiletries
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Designer toiletries
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

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The price is ฿2,584
฿2,978 total
includes taxes & fees
25 Dec - 26 Dec
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About the area

Map
2501 Sardis Road N, Charlotte, NC, 28227

What's nearby

  • McAlpine Creek Greenway - 4 min drive - 3.7 km
  • Novant Health Matthews Medical Center - 5 min drive - 4.2 km
  • Sportsplex at Matthews - 7 min drive - 5.6 km
  • Bojangles' Coliseum - 10 min drive - 11.1 km
  • SouthPark Mall - 15 min drive - 13.5 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 24 min drive
  • Concord, NC (USA-Concord Regional) - 35 min drive
  • Charlotte Station - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬16 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Zaxby's - ‬16 min walk

About this property

The Independence Inn Charlotte/Matthews Hotel

When you stay at The Independence Inn Charlotte/Matthews Hotel, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. Guests can enjoy the 24-hour fitness centre, and hiking/biking trails, kayaking and waterskiing are nearby. Also, NASCAR Hall of Fame and Bank of America Stadium are within a short drive. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 93 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

Are pets allowed at The Independence Inn Charlotte/Matthews Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Independence Inn Charlotte/Matthews Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Independence Inn Charlotte/Matthews Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.
What is there to do at The Independence Inn Charlotte/Matthews Hotel and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. The Independence Inn Charlotte/Matthews Hotel also has a 24-hour fitness centre.
Does The Independence Inn Charlotte/Matthews Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

The Independence Inn Charlotte/Matthews Hotel Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Kyle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Kyle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kyle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

kerline, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kyle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samuel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Nice staff but people smoking weed in hallway
Its cheap and in a safe neighborhood. Unfortunately the hotel needs a new carpet, rooms renovated, HVAC needs to be fixed, elevator needs to be fixed and people not smoking near the rooms. I could smell weed inside my room all night.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Ebonne, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Joan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wolfgang, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Wouldn’t recommend
Not what I expected. The hotel was not in good condition. I had to change rooms two times. The lamp was broken and exposed in one room, the air didn’t work in the other room, I finally got a room that was decent. The elevator was sketchy. The rooms smelt terrible. TV had basic cable/sports channels, not a variety to watch. Would not recommend.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Avoid if possible.
I was in a room at the end of the hallway and someone kept going in and out the door to a balcony? I think they were going to smoke. The door would SLAM everytime they went in and out and it would scare me awake. One time they got locked out I guess and started beating on the door to be let in. The smell of weed smoke and cigarettes was entering the room from outside. The bed was hard and springy. There was no vent fan in the bathroom. Bath faucet had a constant drip leak. Over was just a stressful experience.
Analia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Safe location but smells like smoke and weed
The staff were kind, the carpet needs to be changed, the couches had stained, elevator needs to be fixed, the room smelled like smoke and every morning the hallways around 8am to 9am smelled like pot.
Mukeni, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

4/10 Fair

Never again.
Upon arrival, the desk clerk was less than friendly. She had an infant behind the counter who was crying. We booked 2 double rooms but ended up getting 2 king rooms with a pullout sofa For 6 of us! The clerk said that there was nothing she could do. Diue to us being in town for a concert we just sucked up and dealt with the inconvenience. The hotel smelled of cigarette and marijuana smoke. The other guest across from our room must of been having a party all night. We complained but nothing was done. We didn’t get any sleep because of this. Not to mention the mold in the shower and the beds being hard as a rock. This place is nothing but a cheap hotel disguised as a holiday inn express. 10/10 do not recommend to anyone! Oh and you have to pay $100 deposit in case anything is damaged. But the criminal activity next door didn’t. Crazy.
Lauren, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Breyana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

2/10 Poor

People all in the parking lot late at night very dirty and unsafe
Hamid, 1-night family trip
Verified Expedia guest review

6/10 Good

John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Darren, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great
hernando, 2-night family trip
Verified Expedia guest review

2/10 Poor

My experience at this place was horrendous. First and foremost, I drove around for approximately 30 minutes looking for Independence Inn and could not find it. My GPS keeps taking me to Best Western. It was after midnight and I was tired so I decided to enter the Best Western building it was then I learned Western purchased it. Upon entering the room the smell of cigarette astray greeted me. I was too tired so I got in the bed. I woke up early open the blinds and to my dismay I slept in a dump. The carpet dirty, ceiling falling down and appeared to be water damaged. Paint stripping off the wall. The chair was broken, the drapes had what appeared to be dog poop or nutella rubbed on it. Believe me I've never seen a hotel room in a condition such as this. This place needs to be closed down with plenty of work done to it. With that said, the place has the potential to be good if renovation is done and old furniture replace.
Sophia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean room, friendly staff & nice breakfast
David, 1-night trip
Verified Hotels.com guest review