Portom International Hokkaido

4.0 star property
Hot springs hotel with 2 restaurants, connected to the airport, near Doraemon Wakuwaku Sky Park

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Photo gallery for Portom International Hokkaido

Superior Twin Room, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar
Lobby
Junior Suite Twin Room | 1 bedroom, premium bedding, pillowtop beds, minibar
Exterior
Interior
Nestled near Doraemon Wakuwaku Sky Park, Portom International Hokkaido offers a tranquil retreat. Soak in the indoor mineral hot spring or indulge in meals at one of the two on-site restaurants. Stay connected with free WiFi and enjoy access to a bar, gym, coffee shop and gift shop during your stay.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Spa
  • Bar
  • Onsen
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Separate bathtub and shower
  • Daily housekeeping
  • Elevator
  • Minibar
  • In-room climate control (air conditioning)
$239 nightly
The total price is $267
Nov 20 - Nov 21

Why we love this property

Relax and rejuvenate
Spa services and a mineral hot springs offer ultimate relaxation at this hotel. The fitness room completes a perfect wellness retreat.
Dine in style
This hotel features 2 restaurants, a cafe, and a bar where culinary adventures await. Full breakfast options kick off each day's dining journey.
Sleep luxury retreat
Drift into dreamland on pillowy mattresses with premium bedding. Slip into plush bathrobes, and indulge with refreshments from in-room minibars.

Room options

Available filters for rooms
Showing 7 of 7 rooms

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(40 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 463 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Junior Suite Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

Portom Suite Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
Separate bathtub and shower
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Triple Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 463 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

Junior Suite - Crab Set Dinner & Buffet Breakfast Included

Highlights

Soundproofed
Air conditioning
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
Separate bathtub and shower
Bidet
  • Sleeps 4
  • 2 Double Beds

Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

Highlights

Soundproofed
Air conditioning
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
Separate bathtub and shower
Bidet
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • Doraemon Wakuwaku Sky Park - 2 min walk - 0.2 km
  • New Chitose Airport Onsen - 9 min walk - 0.8 km
  • Chitose Outlet Mall Rera - 4 min drive - 3.5 km
  • Chitose Salmon Aquarium - 7 min drive - 6.5 km
  • Northern Horse Park - 14 min drive - 11.2 km

Getting around

  • New Chitose Intl. Airport (CTS) - 9 min drive
  • Sapporo Okadama Airport (OKD) - 68 min drive
  • New Chitose Airport Station - 7 min walk
  • Minami-Chitose Station - 13 min drive
  • Uenae Station - 16 min drive

Restaurants

  • โ€ชๅŒ—ๆตท้“ใƒฉใƒผใƒกใƒณ้“ๅ ด - โ€ฌ8 min drive
  • โ€ชๅผŸๅญๅฑˆใƒฉใƒผใƒกใƒณ - โ€ฌ8 min drive
  • โ€ชใˆใณใใฐไธ€ๅนป - โ€ฌ9 min drive
  • โ€ชไบ”ๅไธƒ็•ชๅฏฟใ— - โ€ฌ8 min drive
  • โ€ชCAFE GREEN Tokachi - โ€ฌ9 min drive

About this property

Portom International Hokkaido

Connected to the airport, Portom International Hokkaido is a great choice for a stay in Chitose. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights include a fitness center and a bar/lounge. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 171 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 20
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking within 492 ft (JPY 3500 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AMโ€“11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Bed rails

What to do

  • Ice skating nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Spa services
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

Dining

ใƒ•ใƒฌใƒณใƒใƒฌใ‚นใƒˆใƒฉใƒณ TATERU YOSHINO - Onsite fine-dining restaurant.
ๆ—ฅๆœฌ้ฃŸใƒ€ใ‚คใƒ‹ใƒณใ‚ฐ ไบฌ้ƒฝ ไธ‹้ดจ่Œถๅฏฎ-ๅŒ—ใฎใฏใชใ‚Œ- - Onsite fine-dining restaurant. Open select days.
ใ‚ซใƒ•ใ‚ง ใ‚นใ‚ซใ‚คใƒฉใ‚คใƒ–ใƒฉใƒชใƒผ - Onsite cafรฉ. Open daily.
ใ‚ถใƒปใƒใƒผ / ใ‚ถใƒปใ‚ทใ‚ฌใƒผใƒใƒผ - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4807 to 4807 for adults, and JPY 2530 to 2530 for children

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Dining venue(s)
The following facilities are closed on Thursday and Friday:
  • Dining venue(s)

Parking

  • Parking is available nearby and costs JPY 3500 per day (492 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Are pets allowed at Portom International Hokkaido?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Portom International Hokkaido?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Portom International Hokkaido?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Portom International Hokkaido and nearby?

Have fun with nearby winter activities like ice skating, sledding, and snow tubing. Enjoy amenities like a fitness center and spa services.

Are there restaurants at or near Portom International Hokkaido?

Yes, there are 2 onsite restaurants.

What's the area around Portom International Hokkaido like?

Portom International Hokkaido is a short 9-minute drive from New Chitose Intl. Airport (CTS) and 7 minutes' walk from New Chitose Airport Onsen.

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Portom International Hokkaido Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Airport
Service staff
Amenities
Onsen
Location

What guests liked

  • The property is conveniently located and connected to the terminal, making it very easy to access. (9 reviews)
  • Breakfast was delicious and of high quality with a great selection. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice hotel!
Qun, 1-night trip

10/10 Exceptional

Excellent for an overnight stay before flighting out of hakkaido
Philip, 1-night trip

10/10 Exceptional

Super luxurious and awesome staff there
Ng, 1-night trip

10/10 Exceptional

Wonderful place for travel

Very convenient for travel and quiet place, wonderful customer service
tao, 1-night trip

10/10 Exceptional

Amazing property right in the airport! Would definitely stay again
Connor, 1-night trip

10/10 Exceptional

Absolutely the nicest airport hotel ever. Not sure why google has it as a 4 star hotel, it feels absolutely like 5 star hotel! Super easy to use for international departures!
paniti, 1-night trip

10/10 Exceptional

Best place to stay before your flight. What an amazingly beautiful hotel. Cant wait to stay here again.
Karla, 2-night trip

10/10 Exceptional

We liked the room and hotspring bath, and the breakfast buffet. The staff were nice.
Takahiro, 3-night trip

10/10 Exceptional

This was one of the best hotels Iโ€™ve stayed at. Would definitely stay there again when visiting Hokkaido. Everything was perfect.
Renee, 1-night trip

10/10 Exceptional

Beautiful property. Lots of staff around to assist you. Good breakfast and serene onsen. Nice sized rooms with views.
Jonathan, 1-night trip

10/10 Exceptional

Really clean and comfort. Everything is always good here.
Jarintip, 1-night trip

10/10 Exceptional

Best airport hotel Iโ€™ve ever been in. Iโ€™ve been in allot of them.
Gary, 1-night trip

10/10 Exceptional

Best airport hotel ever

Portom International Hokkaido hotel was an excellent place to stay! It really impressed us, we only stayed for one night but it left an impression. You must check out the onsen! 100% recommend.
Desmond, 1-night trip

10/10 Exceptional

Exceptional hotel in every way! This is the nicest airport hotel I have stayed at! A tranquil oasis with outstanding service and attention to detail. Wish I could have stayed longer!
Katie, 1-night trip

10/10 Exceptional

everything is perfect, very quiet at night, no airplane take off noise.
wei, 1-night trip

10/10 Exceptional

I highly recommend this hotel! Rooms are very comfortable, well appointed, and the rest of the hotel design is sublime. Staff is very helpful and professional. Breakfast buffet was delicious. Late night food at the bar was great. The highlight, though, was the hot springs! Very easy to use, and so relaxing!
Peter, 1-night trip

10/10 Exceptional

very clean and new property! very convenient for travelers who have early or late flights, though price is a little expensive.
WEI JET, 2-night trip

10/10 Exceptional

Everything was perfect . They provide you everything you would need and every single items and all area was perfectly clean .
Alberto, 1-night trip

10/10 Exceptional

Perfect really does exist

This is the most comfortable hotel on earth. Everything actually is perfect. A traveler who comes to Hokkaido probably spends over 24 hours in airports or airplanes and thus is worn out. The Portom erases that discomfort so the travelers can be ready to enjoy this beautiful island. It is the best.
Archie, 1-night trip

10/10 Exceptional

This hotel is like a first class ticket. You donโ€™t want to leave it. Unbelievably clean, large comfortable rooms (even by American standards), incredible amenities, beautiful Onsen. They thought of everything. Take a night to wind down or sleep in before your travels. Itโ€™s well worth it and not crazy $.
Denise, 1-night trip

10/10 Exceptional

A delight

This was a wonderful hotel. An oasis of calm hidden away at the end of the a corridor in a busy airport. The service was exceptional. With true Japanese hospitality. Everything felt brand new and in excellent condition. The rooms, lobby, and other public areas are all spacious and elegant. The best airport hotel I have ever used, and among the most enjoyable of all the hotels Iโ€™ve ever used.
1-night trip

10/10 Exceptional

Excellent quality hotel with very friendly and helpful staff.
Juhani, 1-night trip

10/10 Exceptional

็ต•ไฝณ็š„ๅœฐ็†ไฝ็ฝฎใ€ๅฎŒ็พŽ็š„ๆœๅ‹™ใ€ๆˆฟ้–“่จญๅ‚™้ฝŠๅ…จ่€Œ่ฒผๅฟƒ๏ผŒๅ€ผๅพ—็‰นๅˆฅๅ…ฅไฝ็š„้…’ๅบ—ใ€‚
Jingdung, 1-night trip

10/10 Exceptional

์—ฌํ–‰ ํ›„ ์ถœ๊ตญ์ „ ํŽธํ•˜๊ฒŒ ๋ฌถ๊ณ  ์ถœ๋ฐœํ•˜๊ธฐ์— ์ตœ๊ณ 

์ฒดํฌ์ธ ์‹œ Andrea ๋‹ด๋‹น์ด ํ˜ธํ…”์‹œ์„ค ๋ฐ ์งˆ๋ฌธ์— ์˜์–ด๋กœ ์นœ๊ทผํ•˜๊ฒŒ ๋‹ต๋ณ€ํ•ด์ฃผ์–ด, ๋‚ฎ์„ค์ง€ ์•Š๊ฒŒ ์›ํ•˜๋Š” ์‹œ์„ค ๋ชจ๋‘ ์ž˜์ด์šฉ. ๊ณต์šฉ๋ถ€๋ถ„ ์ธํ…Œ๋ฆฌ์–ด๊ฐ€ ์–ด๋‘์–ด ์„ฑํ–ฅ์— ๋”ฐ๋ผ ๋ถˆํ˜ธ๊ฐ€ ๋‚˜๋ˆ„์–ด ์งˆ์ˆ˜๋„. ์‹œ์„ค, ์ฒญ๊ฒฐ, ํŽธ์˜์„ฑ ๋งค์šฐ ๋งŒ์กฑ
1-night trip

10/10 Exceptional

all the staffs, room utilities, onsen,bar, breakfast are very very good. Would like to sleep in again and thanks for them.
judy, 1-night trip