No hot or warm water for my 2 day stay. Not able to shower and not able to wash our hands properly.
Johnny
Johnny, ทริปกับครอบครัว 2 คืน
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8/10 ดีมาก
27 เม.ย. 2025
Me and my family stayed here over the weekend. The lobby was beautiful and the rooms were great . We were greeted and given free welcome drinks. 🍷 Disney movies were playing in the lobby and I loved the price for the fact that this hotel is walking distance from Disneyland
Brittney
Brittney, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
27 เม.ย. 2025
Excellent hotel always stay here when we visit disneyly
Ismael
Ismael, ทริป 2 คืน
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2/10 แย่
27 เม.ย. 2025
Price increase and renovations to the property
I’ve always stayed here but this trip put a major damper on it. The deposit increased same with parking. There’s construction so only one main entrance. Closest handicap for my husband is not over night. I felt like we were walking more than we do in the amusement park just to get to our rooms. Won’t be staying again.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
27 เม.ย. 2025
Denise
Denise, ทริป 1 คืน
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10/10 ไร้ที่ติ
27 เม.ย. 2025
Andre
Andre, ทริป 2 คืน
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2/10 แย่
26 เม.ย. 2025
Cold shower for full price!
Room conditions are wearing down. Our shower valve rotated in a 360. The broiler was out for hours; no hot water. Front desk had no urgency or concern. Had to walk the maintenance man through fixing the handle and asking him to check the water heater broilers .
Curtis
Curtis, ทริปธุรกิจ 2 คืน
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2/10 แย่
26 เม.ย. 2025
Steven
Steven, ทริป 1 คืน
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10/10 ไร้ที่ติ
26 เม.ย. 2025
Great service and close to Disney!
This is my second stay here. I picked this hotel again because of how close it was to Disneyland, how clean it was and how great the staff and the service was the first time around. Our second stay was equally great! The only thing that was different was the fact that we had to stay on the older side of the hotel, so the room was a little bit rundown, and didn’t have the nicer upgrades as the previous room, but it was still a great experience.
Denise
Denise, ทริปกับครอบครัว 1 คืน
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4/10 พอใช้
25 เม.ย. 2025
Erin
Erin, ทริป 2 คืน
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2/10 แย่
25 เม.ย. 2025
Poor customer service
Upon our arrival we felt welcomed with our check in greeting and assistance. Although, the hotel is under construction it remained quiet and clean. Unfortunately, I do have to give this hotel a one star for overall and service because of the lack in customer service from the front desk when we experienced cold water when showering in the morning. I am not expecting a discount nor anything else in return but what bothers me the most was the staff did not immediately give their guests a notice of the broiler shut off and front desk lied when contacted, she was not honest with me. We were told it was being worked on and then that it was fixed. She told me to continue checking the water temp because it should become hot soon and it never did. At check out the same front desk person gave us the same excuse again broiler was out but that is was fixed when I informed her it was not after showering with cold water and she went on to ignore my comment. Front desk handled the situation poorly.
Delia
Delia, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
24 เม.ย. 2025
Great hotel!
We had a wonderful experience since when we arrived before check in. The staff at the counter were very friendly and welcoming.
The hotel room was very clean and comfortable to sleep in. We felt very safe. This has been the safest and cleanest hotel we have stayed at when we go to Disneyland. Will be staying there again!