In the heart of a shopping district, Wyndham Garden Cross Lanes Charleston offers a welcoming retreat. Start your day with full breakfast, unwind by the lobby fireplace or take a refreshing dip in the indoor pool. With free WiFi and an arcade/game room to keep you entertained, previous guests rave about the helpful staff.
West Virginia State University - 3 min drive - 4.8 km
Shawnee Sports Complex - 3 min drive - 5.5 km
Charleston Coliseum & Convention Center - 13 min drive - 19.0 km
Southridge Center - 13 min drive - 17.4 km
Getting around
Charleston, WV (CRW-Yeager) - 20 min drive
Charleston Station - 14 min drive
Restaurants
McDonald's - 3 min drive
Golden Corral - 13 min walk
Cook Out - 14 min walk
Buffalo Wild Wings - 18 min walk
Wendy's - 13 min walk
About this property
Wyndham Garden Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston puts you within a 15-minute drive of Charleston Coliseum & Convention Center. You can splash around at the indoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness centre and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
136 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only, 2 total, up to 34 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:30 AM
Restaurant
Bar/lounge
Barbecue grills
Shared microwave
Snack bar/deli
Working away
24-hour business centre
Meeting rooms
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
ATM/banking
Safe-deposit box at front desk
Picnic area
Fireplace in reception
Television in common areas
Communal living room
Fitness centre
An indoor pool
Arcade/games room
Local culture and ecosystem education
At least 80% of lighting from LEDs
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Fridge
Microwave
More
Weekly housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Fees & policies
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
Hot tub
The following facilities are closed on Friday and Saturday:
Hot tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35 per accommodation (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Masks are required in public areas for unvaccinated guests.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes
Frequently asked questions
Does Wyndham Garden Cross Lanes Charleston offer free cancellation for a full refund?
Yes, Wyndham Garden Cross Lanes Charleston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Garden Cross Lanes Charleston?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 10:00 PM.
Are pets allowed at Wyndham Garden Cross Lanes Charleston?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 35 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Wyndham Garden Cross Lanes Charleston?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Wyndham Garden Cross Lanes Charleston?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is 11 AM.
Is there an on-site casino at Wyndham Garden Cross Lanes Charleston?
No, this hotel doesn't have a casino, but Mardi Gras Casino (3-min drive) is nearby.
What is there to do at Wyndham Garden Cross Lanes Charleston and nearby?
Wyndham Garden Cross Lanes Charleston has an indoor pool and a fitness centre, as well as an arcade and a picnic area.
Are there restaurants at or near Wyndham Garden Cross Lanes Charleston?
Yes, there's an on-site restaurant.
What's the area around Wyndham Garden Cross Lanes Charleston like?
Wyndham Garden Cross Lanes Charleston puts you in the heart of Cross Lanes. Popular attractions include Charleston Coliseum & Convention Center, which is 13 minutes away by car.
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Wyndham Garden Cross Lanes Charleston Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Shower
Children
Restaurant
Location
Hot Tub
Reviews
10/10 Exceptional
22 Sep 2025
Was great time kids enjoyed the pool
PATRICK
PATRICK, 1-night trip
8/10 Very good
14 Sep 2025
Great value for the price. Friendly, helpful staff, clean comfortable room. The pool and fitness room were an added benefit along with the hot breakfast buffet in the morning with coffee available all the time. I would definitely return.
BARRY
BARRY, 3-night trip
8/10 Very good
22 Jul 2025
We all loved our stay. My only comment is the carpets are old and moldy, we would stay again.
SCOTT
SCOTT, 2-night trip
4/10 Fair
22 Aug 2025
Do not go by pictures
No outdoor pool or hot tub. Which was a selling point on staying at this location. Pool area was so hot it was unbearable.
Stephanie
Stephanie, 1-night trip
2/10 Poor
17 Aug 2025
Don’t stay! Wish I would’ve read reviews before
The hotel was disgusting. Smelled like moldy smoke. We had mold in our room and a cockroach. Got outta there as quick as we could !
Verified traveller
1-night trip
8/10 Very good
11 Aug 2025
We had a nice chat with the new manager. He was very nice and wanted to make sure we had everything we needed. He told us about some improvements they were doing to the hotel. We enjoyed meeting him and it sounds like he will have a positive impact on the hotel.
Marcy
Marcy, 1-night trip
10/10 Exceptional
25 Mar 2025
Great place to stay
Christina
Christina, 1-night trip
4/10 Fair
6 Sep 2025
Disappointed by conditions.
We were not informed that housekeeping was provided only every 3 days until late into day 2 of our stay. We were also not informed of a roofing project. The workers were banging and hammering from 7am until after 9pm. We cut our stay short by 2 days because of this disruption.
James
James, 5-night trip
4/10 Fair
11 Sep 2025
Pick a different hotel
Both treadmills were broken and one nearly through me off - it stopped and then jerked. All hallway carpets were old dingy and had ratty tape on the seams. The desk clerk told me to park around back - there were roofers there with roofing nails laying in the parking lot!
Joseph
Joseph, 1-night trip
8/10 Very good
8 Jun 2025
Nice hotel. Lobby pool and front of hotel nice. Rooms are comfy but a little outdated.
Linda
Linda, 3-night trip
10/10 Exceptional
16 Jun 2025
Nice people
Mark
Mark, 1-night trip
10/10 Exceptional
29 Jun 2025
Quiet an clean
Taylor
Taylor, 2-night trip
10/10 Exceptional
29 Mar 2025
The staff was very friendly and the stay was nice
Andrew
Andrew, 4-night trip
2/10 Poor
13 Aug 2025
Commode wasn’t even attached to the floor. The new room with an attached commode wasn’t much better. Outside exit doors were broken and open to outside. Hotel smelled dirty. Would not recommend.
Verified traveller
1-night trip
6/10 Good
19 Jun 2025
The staff were very helpful and friendly. However the quality of the motel has gone down. Hopefully they do a big update on the facility.
mary
mary, 3-night trip
10/10 Exceptional
30 Mar 2025
Stay was delightful
Kathi
Kathi, 1-night trip
10/10 Exceptional
7 Jan 2025
Great place to stay.
Victor
Victor, 1-night trip
10/10 Exceptional
9 Jun 2025
Good service!!
cindy
cindy, 1-night trip
8/10 Very good
31 May 2025
We come for the pool frequently
Carol Lynn
Carol Lynn, 1-night trip
10/10 Exceptional
31 Mar 2025
Great property for the price
Jeff
Jeff, 1-night trip
4/10 Fair
29 Jun 2025
Blood stains on the floor.
Michael
Michael, 1-night trip
2/10 Poor
21 Aug 2025
Not Great
When we arrived no one was at the front desk. I yelled and no one came. I called the hotel and no one answered. I had made a reservation and prepaid and so I wasn't going to leave. After 10 minutes someone finally came out to help me and she treated me as if I was bothering her. When we went to get breakfast in the am - there was no sugar for coffee. The person working made us feel bad for asking. There was mold on the bathroom ceiling and as we checked out I told the worker. Her response was "yea we know".
Kristen
Kristen, 1-night trip
10/10 Exceptional
18 Apr 2025
Highly Recommend
This was my first stay at Wyndham Gardens and it was a great experience. All areas were very clean and the employees were extremely friendly. Markayla, the bartender at the bar and grill, was very friendly and nice to everyone. I would definitely stay here again.
James
James, 2-night trip
8/10 Very good
12 Mar 2025
Convenient and affordable for travelers on road trip.
Hector
Hector, 1-night trip
10/10 Exceptional
28 Mar 2025
My kiddos loved the pool area. The staff was friendly and helpful.