6/10 ดี
1 ธ.ค. 2025
We recently stayed at a Hyatt property and had a very mixed experience.
On the positive side, the lobby was beautiful and set a great first impression. Check-in was smooth and friendly, and the elevators were surprisingly fast and always available — something that genuinely makes a difference in a busy hotel. Parking was easy and conveniently close, and the room design itself was nicely done.
Unfortunately, the stay was overshadowed by a major issue: you cannot control the temperature in your room. The hotel keeps all rooms set around 72°F, and guests aren’t able to adjust it because of their central system. My sister’s suite on the 29th floor reached 85°F by midnight, with no way to cool it down. Staff brought fans, but it barely helped. Our own room on the 19th floor hovered around 73°F, which made it extremely difficult to sleep — my husband and I ended up getting almost no rest. When we spoke with engineering, we were told that individual rooms simply can’t be adjusted.
To add to that, the beds were quite firm and not very comfortable, which didn’t help given how hot the rooms were.
Overall, while the hotel has some great features and a strong visual appeal, the lack of temperature control and uncomfortable beds made our stay far from restful. If you’re sensitive to room temperature when sleeping, this is something to be aware of before booking.
Briee
Briee, ทริปกับครอบครัว 2 คืน
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