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Best Western Plus The Charles Hotel

3.0 star property
Suburban hotel with indoor pool, near Ameristar Casino St. Charles

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Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Reception
Property amenity
Coffee service
Premium bedding, pillowtop beds, in-room safe, desk
Nestled by the river, Best Western Plus The Charles Hotel offers a serene retreat. Enjoy a free breakfast buffet on the terrace, unwind by the firepit or take a refreshing dip in the indoor pool. With in-room WiFi and dry cleaning services, you'll feel at ease. Previous guests have praised this hotel for its delightful breakfast and helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Non-smoking
  • Pet friendly
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
$88 nightly
The total price is $102
Nov 19 - Nov 20
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(64 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(57 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Designer toiletries
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Comfort Suites St Charles - St Louis
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,002 reviews
$96 nightly
The price is $110
Nov 23 - Nov 24
Total with taxes and fees
Comfort Suites St Charles - St Louis
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About the neighborhood

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • Historic Main Street - 9 min walk - 0.8 km
  • Ameristar Casino St. Charles - 10 min walk - 0.8 km
  • St Charles Convention Center - 11 min walk - 1.0 km
  • SSM Health St. Joseph Hospital - 17 min walk - 1.5 km
  • Lindenwood University - 3 min drive - 3.2 km

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 11 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 21 min drive
  • Kirkwood Station - 22 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬10 min walk
  • ‪Old Millstream Inn - ‬13 min walk

About this property

Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel offers a great location, putting you within just a 10-minute walk of Ameristar Casino St. Charles. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch, and dinner. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Is there a pool at Best Western Plus The Charles Hotel?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus The Charles Hotel?

Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus The Charles Hotel?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.

Is there an onsite casino at Best Western Plus The Charles Hotel?

No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (10-min walk) and Hollywood Casino (7-min drive) are both nearby.

What is there to do at Best Western Plus The Charles Hotel and nearby?

Best Western Plus The Charles Hotel has an indoor pool and a fitness center, as well as a picnic area.

What's the area around Best Western Plus The Charles Hotel like?

Best Western Plus The Charles Hotel is a short 10-minute walk from Ameristar Casino St. Charles and 11 minutes' walk from Historic Main Street. Travelers give top marks for the hotel's prime location.

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Reviews

Best Western Plus The Charles Hotel Reviews

8.0

Very Good

8.0

Cleanliness

8.0

Amenities

8.6

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as good, nice, great, and excellent with a lot of options. (109 reviews)
  • The property offers a convenient location with a good selection of dining options nearby. (7 reviews)
  • The pool was a highlight, being clean, spacious, and open at convenient hours, with many guests enjoying its amenities. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Toilet
Location
Elevator
Shower
Restaurant

Reviews

8/10 Very good

Breakfast was good quality and variety, everything was hot and fresh.
Lora, 1-night trip

10/10 Exceptional

Was nice
Tracy, 1-night trip

10/10 Exceptional

Staff was friendly
Frankie, 1-night trip

8/10 Very good

Quick stop for us. Everything was clean and functional.
Robert, 1-night trip

10/10 Exceptional

Clean, friendly staff, great cookies and breakfast.
brett, 1-night trip

8/10 Very good

Good stay

Easy check-in and out. Staff very friendly. Rooms nice sized and clean.
Andrea, 1-night trip

10/10 Exceptional

My reception by the front desk clerk was simply nice! He was professional, attentive, and receptive. My room was clean and easily accessible. The breakfast was tasty and plentiful and the eating area was clean.
Ann, 1-night trip

10/10 Exceptional

Enjoyable Stay

Enjoyed quick check in. Room was clean and comfortable.Excellent options for breakfast. Good location and easy access to I-70.
Tim, 1-night trip

10/10 Exceptional

The suite was large and gave our family of four plenty of room to spread out. The breakfast was very good.
Tracy, 5-night trip

10/10 Exceptional

Clean rooms, friendly staff ready to help.
Cristen, 2-night trip

10/10 Exceptional

Staff was super helpful and friendly
Mike, 1-night trip

8/10 Very good

Decent stop on a long road trip

Enjoy our 1 night stay. Bed was comfortable and the room was clean, only complaint was the “pet floor” (aka the 5th floor) has a funky smell to it. Perhaps use to be a smoking floor when that was thing, but it musty and mildew smelling.
Kristine, 1-night trip

6/10 Good

Yes
Patrick, 7-night trip

10/10 Exceptional

Staff was great! Comfy beds, breakfast excellent. Safe area. Dining walkable.
John, 1-night trip

8/10 Very good

They served a full breakfast which was great room was clean no problems at all.
James, 1-night trip

8/10 Very good

It was quiet and the room size was good.
Eustacio, 1-night trip

8/10 Very good

Friendly staff.
Bobbi, 1-night trip

8/10 Very good

We chose this hotel for the pool, which seemed larger than other hotels of a similar cost. We really enjoyed the fact that it had a deep end- 12 ft! The hotel itself was decent. It is an older hotel, but seems to have been maintained well. It felt clean. Staff was friendly at both check in and check out. The breakfast was very nice and there was a good selection.
Shannon, 1-night trip

8/10 Very good

The property is relatively clean and organized. We had decent beds, good pillows, and the room was comfortable. Ongoing remodeling left the halls and common areas a bit less desirable. Breakfast was good with a lot of basic options.
Stacey, 1-night trip

10/10 Exceptional

Very pleased with these accommodations. Was very clean and beds were comfortable. The guy who checked us in was friendly and personable. The pool was nice. My kids enjoyed that there was a “deep end” 12’!
Misty, 1-night trip

10/10 Exceptional

Affordable, clean, and great location

Clean room, helpful and nice staff
Danielle, 1-night trip

4/10 Fair

Just kinda gross

There was nothing specifically gross, this place was just generally pretty gross. If you can swing the extra $40, book another option nearby.
Phil, 1-night trip

10/10 Exceptional

I've been coming to this Hotel for years. It's the only place I stay. Great staff, facilities and amenities...location and accessibility to St Charles and surrounding communities are perfect! Whatever your circumstance...enjoy!
Danny, 1-night trip

4/10 Fair

Couples trip to concert

The room was damp, musty smell, like smoking in the room had occurred. Halls smelt like someone smoking in them. Entrance and parking lot in very poor shape. We did not eat breakfast, wine to look for banana and was not one. Apples and unripe oranges. Other food looked decent.
Claudia, 1-night trip

4/10 Fair

Rooms need remodeling!!!

Our room needs remodeling fast! Carpet has stretched and no longer fits the floor. The room smelled moldy and was very dark. Not inviting at all.
Kim, 1-night trip