The staff provided misleading information regarding the stay details, leaving us feeling frustrated and misled. They displayed a lack of professionalism, as they were quite rude in their approach. On multiple occasions, they aggressively knocked on guests' doors to complain about various issues, including trash disposal. Instead of addressing concerns respectfully, they made unfounded accusations against guests, blaming them for incidents they did not commit. This overall experience created an unpleasant atmosphere that detracted from our enjoyment of the stay.
The experiment turned out to be a complete disappointment. When we arrived, the room was far from prepared for our needs. The bathroom was particularly unkempt, with hair scattered across the floor and on the sink, giving an impression of neglect. It was clear that the space lacked proper cleaning and organization, which significantly impacted our overall experience.
While I was taking a shower, the plastic nub that controls the water flow unexpectedly broke off, making it difficult to adjust the water temperature and pressure. It was quite frustrating, as I was already soaked and had to figure out a way to deal with the situation.