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Cleveland Marriott Downtown at Key Tower

4.0 star property
Hotel with 3 restaurants, near Huntington Bank Field

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Photo gallery for Cleveland Marriott Downtown at Key Tower

3 restaurants, breakfast, lunch, dinner served; American cuisine
Creator video
Coffee shop
Lounge
Meeting facility
Cleveland Marriott Downtown at Key Tower offers a vibrant retreat in the heart of Downtown Cleveland. Indulge in American cuisine, unwind by the firepit or explore the nearby Huntington Convention Center of Cleveland and JACK Casino. Fitness classes, a hair salon, and helpful staff are just some perks that make this hotel near home.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Connecting rooms available
  • Pet friendly
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Health club
  • Valet parking
  • Self parking
  • Room service
  • 15 meeting rooms
  • 24-hour front desk
  • Garden
  • Convenience store
  • Snack bar/deli

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
$209 nightly
The total price is $246
Aug 24 - Aug 25
Total includes taxes and fees

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 234 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Pillow menu
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Club Studio Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Lake View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 234 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 234 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Corner (Lake View)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, Corner (Lake View)

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 234 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 234 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed, Lake View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Lake View

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking, Lake View

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 234 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 234 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Hilton Cleveland Downtown

  • Pool
  • Pet friendly
  • Parking available
  • Internet access
9.2 out of 10, Wonderful, 1,124 reviews
$152 nightly
The price is $179
Sep 1 - Sep 2
Total includes taxes and fees
Hilton Cleveland Downtown
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About the neighborhood

Map
1360 West Mall Drive, Cleveland, OH, 44114

What's nearby

  • Huntington Convention Center of Cleveland - 3 min walk - 0.3 km
  • JACK Cleveland Casino - 5 min walk - 0.4 km
  • Huntington Bank Field - 8 min walk - 0.7 km
  • Rock and Roll Hall of Fame - 11 min walk - 1.0 km
  • Progressive Field - 11 min walk - 1.0 km

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 14 min walk
  • Tower City-Public Square Station - 10 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬4 min walk
  • ‪Paradiso Cafe - ‬5 min walk
  • ‪Eliot's Bar - ‬4 min walk
  • ‪Guys Pizza Co. - ‬5 min walk

About this property

Cleveland Marriott Downtown at Key Tower

Cleveland Marriott Downtown at Key Tower offers a great location, putting you within a 15-minute walk of Huntington Bank Field and Rock and Roll Hall of Fame. Guests can visit the spa to be pampered with deep-tissue massages, Ayurvedic treatments, or mani/pedis, and Greatroom, one of 3 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a health club, and a fitness center. The helpful staff and location get great marks from fellow travelers. Public transportation is close by: Tower City-Public Square Station is just 10 minutes by foot.

Languages

English

At a glance

DONE

Hotel size

    • 400 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 25.99 per day)
    • Covered onsite valet parking (USD 48.00 per day; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Fitness classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Horse riding nearby
  • Ski area nearby

Working away

  • 15 meeting rooms
  • Conference space (17918 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1991
  • ATM/banking
  • Garden
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is open select days.

Dining

Greatroom - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Marble Room Sushi - This restaurant specializes in sushi and serves brunch and dinner. Open daily.
Il Venetian - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open select days.
Savour Coffee and Creatio - Onsite coffee shop. Open select days.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

Children & extra beds

  • Rollaway beds are available for USD 30 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Covered self parking costs USD 25.99 per day
  • Covered valet parking costs USD 48.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

Cleveland Marriott Downtown Key Center
Key Marriott
Marriott Key
Marriott Key Hotel
Marriott Key Hotel Cleveland Downtown Center
Cleveland Marriott Downtown Key Center Hotel
Marriott Downtown Key Center Hotel
Marriott Downtown Key Center
Cleveland Marriott Downtown At Key Center Ohio
Marriott Cleveland Downtown At Key Hotel Cleveland
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Tower Hotel
Cleveland Marriott Downtown at Key Tower Cleveland
Cleveland Marriott Downtown at Key Tower Hotel Cleveland

Frequently asked questions

Does Cleveland Marriott Downtown at Key Tower offer free cancellation for a full refund?

Yes, Cleveland Marriott Downtown at Key Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cleveland Marriott Downtown at Key Tower?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Cleveland Marriott Downtown at Key Tower?

Yes. Self parking costs USD 25.99 per day. Valet parking costs USD 48.00 per day.

What are the check-in and check-out times at Cleveland Marriott Downtown at Key Tower?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at Cleveland Marriott Downtown at Key Tower?

No, this hotel doesn't have a casino, but JACK Cleveland Casino (7-min walk) is nearby.

What is there to do at Cleveland Marriott Downtown at Key Tower and nearby?

Have fun with nearby activities like cycling and horseback riding, and practice your swing on the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy other amenities such as a health club and a garden.

Are there restaurants at or near Cleveland Marriott Downtown at Key Tower?

Yes, there are 3 onsite restaurants, featuring American cuisine.

What's the area around Cleveland Marriott Downtown at Key Tower like?

Cleveland Marriott Downtown at Key Tower is in Downtown Cleveland, a short 5-minute drive from Cleveland, OH (BKL-Burke Lakefront) and 11 minutes' walk from Huntington Bank Field. Travelers say the area is walkable and ideal for skiing.

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Cleveland Marriott Downtown at Key Tower Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
View
Bar
Restaurant
Bed
Lobby
Food
Drinks

What guests liked

  • Parking was convenient, with options including valet and underground garage with direct access to the property lobby. (6 reviews)
  • Breakfast was excellent and tasty. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Nice place to stay
Mark Noura, 1-night trip

10/10 Excellent

Excellent hotel
Matthew, 1-night trip

10/10 Excellent

My sister and I enjoyed our stay and our trip to the Rock and Roll HOF. The hotel and staff were great.
Susan, 2-night trip

10/10 Excellent

It was great.
Edward, 2-night trip

8/10 Good

The staff were wonderful. The location was great. The shower was old and hard to use.
Maureen, 1-night trip

10/10 Excellent

My overnight stay was very nice! Mary took really great care of me when she checked me in and gave me a room high enough to have a better view. The breakfast was good. The area and location was great. I just wish the parking was better!
Andrew, 1-night trip

10/10 Excellent

Great service all the way around.
Donerik, 1-night trip

10/10 Excellent

Excellent hotel and staff.
Virginia, 1-night trip

10/10 Excellent

Will book again!
Gerald, 3-night trip

10/10 Excellent

Great place to stay!
Joseph, 1-night trip

10/10 Excellent

Very nice hotel and great location.
TERESA, 1-night trip

10/10 Excellent

Great stay
Paul, 1-night trip

10/10 Excellent

Great place
Eduardo, 2-night trip

10/10 Excellent

Greta place to stay!!
Anne, 1-night trip

10/10 Excellent

Great hall was gorgeous. Hotel has a very "expensive" feel at very fair rate.
CJ, 1-night trip

10/10 Excellent

Very enjoyable stay. Great views of downtown. Staff were friendly and helpful.
Jennifer, 1-night trip

10/10 Excellent

Allowed early check in and late check out . staff were excellent!
Lisa, 1-night trip

10/10 Excellent

Don’t think twice…book it.

We were in town for a cheer competition located across the street at the convention center. Hotel was beautiful, clean, great valet parking and all the staff exuded customer service.
Robert, 1-night trip

10/10 Excellent

Very convenient to downtown attractions and surrounding areas
Lori, 1-night trip

10/10 Excellent

Visiting family. Nice clean hotel.
David, 3-night trip

10/10 Excellent

Great staff

Hotel.com advertised my room as sleeping 4 and when we got to the room there was only a king bed. The second day the hotel gave us a different room and a discount. Everyone was very nice. The room was clean.
Danielle, 2-night trip

8/10 Good

I was attending a large event. I felt both the meeting accomodations and room accomodations were nice. The staff was friendly and efficient. And all the areas except a very busy bathroom area were clean.
Joan, 1-night trip

10/10 Excellent

Perfect for a few days downtown

Great location, incredibly friendly staff.
Alicia, 3-night trip

10/10 Excellent

Great location, easy walk to the stadium.
Anne, 1-night trip

10/10 Excellent

E
Richard, 1-night trip