When I arrived, the elevators were broken down. They were repaired that same night. Not a huge deal but worth noting.
The water temp was very low, lukewarm at best. I don’t know if it was from lowering boiler temps for eco reasons, or a lack of boiler capacity to provide hot water for all guests and laundry services simultaneously, but an actual hot shower would have been nice.
I never saw anyone working at the alcohol or coffee bar, though, so I was never able to collect my welcome beverage. I tried asking an “everything person” but they were running the front desk alone during a busy spell.
The pillows and duvets are lovely, but the actual mattresses are extremely firm.
The water bar and bottle were nice, but I’m not sure if I actually received most of the amenities that I was charged for.
Overall it was “okay”. Good value for the price, but definitely room for improvement.