Hotel is not what i expected. Ive stayed are real nice Sonesta before. This one was not and looked run down. Elevator was not working so that was a huge inconvenience with our heavy luggage.
ผู้เข้าพักจริง
ทริป 2 คืน
8/10
Sherron
ทริป 4 คืน
10/10
Crystal
ทริป 1 คืน
4/10
Nicholette
ทริป 2 คืน
8/10
james
ทริป 3 คืน
2/10
Location was not ideal. Hotel reeked of marijuana. The room stunk as well. Wanted a refund but the property refused.
Jose
ทริปธุรกิจ 2 คืน
2/10
Not clean
Maria
ทริป 2 คืน
10/10
Ryan
ทริป 2 คืน
2/10
This hotel was a complete waste of money, no towels breakfast trash
Jawainez
ทริปธุรกิจ 3 คืน
6/10
DO NOT STAY HERE!! The only good things was the front desk clerk was very polite but other than that never again!!
Hallways smell like ramen noodles, bathroom smell moldy, pillows looked so dirty, I checked for bed bugs and didn’t see any so that’s a plus. My family felt itchy through out the night. Breakfast was so gross my family picked at it then went to buy breakfast instead. There was an actual hooker with a man who was bare foot in the breakfast area so that already told me the type of place I had stayed at (I know this cause I heard him talking to her about it) I mean you get what you pay for, we were just passing through so now I know for the next time, pay that extra for a better hotel.
Joanna
ทริปกับครอบครัว 1 คืน
4/10
We were sorry we didn’t the reviews. Every negative review was exactly our experience. Toilet paper roll opened. Half used soap and shampoo. Multiple lights didn’t work. Stains on bedding carpet furniture and ceiling. Rooms smelled like smoke. No cups or coffee in room.
And now the good. Breakfast!!! I don’t know who these cooks were but wow. Authentic home cooked eggs sausage hash browns and biscuits.
Staff seemed friendly given the challenges and guest complaints.
karl
ทริปกับครอบครัว 2 คืน
4/10
Bo
ทริป 1 คืน
2/10
Christmas
ทริป 1 คืน
10/10
Nishit
ทริป 1 คืน
8/10
Denton
ทริปธุรกิจ 5 คืน
10/10
Was quite surprised with the quality of my stay I visit Austin regularly but this was my first time stay at this hotel. The staff was very pleasant, the accomodations where spacious, and honest my favored part was the breakfast. I rarely if ever find myself eating hotel breakfast but what was prepared was very good. Next time I have to be in the city first I will definitely check out this places available.
Craiginal
ทริปกับเพื่อน 2 คืน
6/10
Amanda
ทริปกับครอบครัว 1 คืน
8/10
ผู้เข้าพักจริง
ทริป 2 คืน
4/10
Door didn't lock when we would leave the room. Couch was horribly stained. Long hair hanging on hook of bathroom door. Remote didn't work at all. Unable to log in the guest internet. No coffee in room. Limited breakfast put out. I expected more.
Lynette
ทริปธุรกิจ 1 คืน
8/10
Jasmine
ทริปกับครอบครัว 2 คืน
4/10
Ivy and Robert were helpful; the hotel was not what advertised though