2/10 Poor
19 Nov 2024
Bait and switch
The hotel is a total bait and switch. The nice little lobby they show in the pictures is just a broken down kitchen with a cooler. I will say the actual bet and bathrooms where very clean but the entire building is old and not clean or comfortable.
We arrived late are first night. The no one ever gave us their “reservation number” inn had what was provided by hotels.com and it was not working. Due to poor cell service I was unable to contact the company and we had to go purchase another hotel. The next day we tried to go during day time which is when we really noticed it was 100% not as advertised. I asked to cancel my stay. Management refused to do anything about either night.
Verified traveller
2-night family trip
Verified Hotels.com guest review