Carlisle Station Hotel, Sure Hotel Collection by BW
Located near a train station, Carlisle Station Hotel, Sure Hotel Collection by BW is a great choice for a stay in Carlisle. You can unwind with a drink at the bar/lounge, and English breakfast is available at weekends. The helpful staff and location get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
70 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Parking
On-site self-parking (GBP 12 per day)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) on weekend mornings 7:30 AM–10:00 AM
Bar/lounge
Coffee/tea in a common area
What to do
Discount at nearby fitness centre
Working away
Meeting rooms
Conference space (54 square feet)
Services
24-hour front desk
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Banquet hall
Victorian architecture
Accessibility
Lift
Room amenities
Be entertained
32-inch LED TV
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
More
Daily housekeeping
Special features
Dining
Hotel Lounge Bar – On-site bar. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 10 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self-parking costs GBP 12 per day
Parking height restrictions apply
Policies
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Carlisle Hallmark
Carlisle Hallmark Hotel
Hallmark Carlisle
Hallmark Carlisle Hotel
Hallmark Hotel Carlisle
Hotel Hallmark Carlisle
Hallmark Hotel Carlisle
Carlisle Sure Hotel Collection by Best Western
Carlisle Station Hotel, Sure Hotel Collection by BW Hotel
Carlisle Station Hotel, Sure Hotel Collection by BW Carlisle
Frequently asked questions
Are pets allowed at Carlisle Station Hotel, Sure Hotel Collection by BW?
Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Carlisle Station Hotel, Sure Hotel Collection by BW?
Yes. Self-parking costs GBP 12 per day. Parking spaces may be limited.
What are the check-in and check-out times at Carlisle Station Hotel, Sure Hotel Collection by BW?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Carlisle Station Hotel, Sure Hotel Collection by BW and nearby?
Recommended spots to visit include Carlisle Cathedral (8-min walk) and AMF Bowling (12-min walk), along with The Sands Centre (12-min walk) and Carlisle Castle (13-min walk).
What's the area around Carlisle Station Hotel, Sure Hotel Collection by BW like?
Carlisle Station Hotel, Sure Hotel Collection by BW is a short 1-minute walk from Carlisle Station and 8 minutes' walk from Carlisle Cathedral. Travellers give top marks for the hotel's prime location.
Carlisle Station Hotel, Sure Hotel Collection by BW Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very good
4 Dec 2024
2 Night Stay
Stayed here for two nights. And it met all my needs. Bed was super comfy and the room was cleaned to a high standard. There's only three things that would have made it better.
1) The shower didn't produce and hot water.
2) The Hairdryer didn't work.
3) The club music from other venues could be heard so clearly on a Saturday night until 2am, but I understant that can't be changed and didn't entierly put me off.
Nathan
Nathan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Nov 2024
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2024
Holly
Holly, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Nov 2024
Holly
Holly, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 Nov 2024
Adrian
Adrian, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Great for a short break
Just a one night stop over in the city. Hotel next to railway station so a good location.
Generally very clean but parts of room whilst clean were a little tired. Ie bathroom could do with an upgrade, windows could be improved.
My friends had breakfast and thought it was excellent but I don’t eat breakfast. I would certainly return if in the area.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
10 Nov 2024
Poor
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Nov 2024
Geoffrey
Geoffrey, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Michelle
Michelle, 1-night business trip
Verified Hotels.com guest review
6/10 Good
3 Nov 2024
Carpet in our room was moth eaten. Saw one moth flying. Shower was broken. We reported it the first night. Person on duty did not offer to move us to another room or apologize. The person on duty when we checked out was much nicer and assured us it would be addressed that day. Breakfast buffet was good. Location is perfect. Just steps from the train station
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Terry
Terry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
James
James, 2-night trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2024
Hotel was good, got checked in slightly early, room was nice, as was bar.
2 bad things, the noise of bottles getting emptied the next morning from pub behind us, and the shower would not get hotter than lukewarm.
Sammy
Sammy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2024
Carlisle business trip
Overall a very good, cost efficient busitrip, looked after by very good staff.
The only negative was my room faced out over to a very busy service alley with kitchen staff moving wheelie bins over pavement/ cobbles at the startof the shift- woken at 6am every morningof my stay= not good.. but id still use the hotel again, hopefully on the quiet side of the hotel.
Thomas
Thomas, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Linda
Linda, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
liz
liz, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sep 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Sep 2024
Hotel well positioned for the station. Comfortable and clean. Breakfast was excellent, a pity they don't do evening meals but the lady on reception said this might be in the pipeline which would be nice as the bar and restaurant very pleasant. Good value one night stay.
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
Lynn
Lynn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
A very enjoyable stay.
Friendly welcome,
Very clean and comfortable room,excellent location.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Sep 2024
Left cases before check in to allow us to go a walk etc, smooth check in, room adequate for what we required, staff friendly, good night sleep in a comfy bed 👌👌
Asked for some flowers and chocolates to be arranged for our anniversary this was done no problem at all good added wee extra
Scott
Scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sep 2024
haydn
haydn, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 Aug 2024
The room was a good size and was very functional, although I couldn't get the shower to run hot water, but the bath would, so a bath it was. A little bit noisey but not bad. Bed was a bit hard. Great location.