Porto (OPO-Dr. Francisco de Sa Carneiro) - 37 min drive
São Bento Station - 10 min walk
General Torres Station - 23 min walk
Campanhã Station - 25 min walk
Marcolino Santa Catarina Stop - 5 min walk
Batalha Stop - 6 min walk
Batalha-Guindais Stop - 7 min walk
Airport shuttle (surcharge)
Restaurants
Gazela - 3 min walk
Café Lobito - 6 min walk
Café Java - 2 min walk
Tokyo Sushi - 6 min walk
Santo Pizzaria & Steakhouse - 3 min walk
About this property
Torel Palace Porto
Torel Palace Porto offers a great location, putting you within a 15-minute walk of Porto Cathedral and Porto Historic Center. Guests can indulge in deep-tissue massages, and Blind serves dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a snack bar/deli. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Marcolino Santa Catarina Stop is 5 minutes and Batalha Stop is 6 minutes.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
24 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (up to 10 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site valet parking (EUR 25 per night; includes in/out privileges)
On-site garage
Off-site parking nearby (EUR 25 per night; booking required)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 1861
Safe-deposit box at front desk
Library
An outdoor pool
Spa services
Massage/treatment rooms
Outdoor furniture
Accessibility
Lift
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
LED light bulbs
Recycling
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.
Dining
Blind – This fine-dining restaurant only serves dinner. Reservations are required.
Fees & policies
Refundable deposits
Deposit: EUR 100 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 12.5 for children
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way. Maximum occupancy 2)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 65 per pet, per night
Parking
Covered valet parking costs EUR 25 per night with in/out privileges
Parking is available nearby and costs EUR 25 per night (262 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 003391
Also known as
Torel Palace Porto Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Penafiel
Torel Palace Porto Hotel Penafiel
Torel Palace Porto Hotel
Torel Palace Porto Porto
Torel Palace Porto Hotel Porto
Frequently asked questions
Does Torel Palace Porto offer free cancellation for a full refund?
Yes, Torel Palace Porto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Torel Palace Porto?
Yes, there's an outdoor pool.
Are pets allowed at Torel Palace Porto?
Yes, pets are welcome, with a maximum weight of 10 kg per pet. There's a charge of EUR 65 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Torel Palace Porto?
Yes. Valet parking costs EUR 25 per night.
Is an airport shuttle service offered by Torel Palace Porto?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Torel Palace Porto?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Torel Palace Porto?
No, this hotel doesn't have a casino, but Casino Espinho (17-min drive) is nearby.
What is there to do at Torel Palace Porto and nearby?
Torel Palace Porto has an outdoor pool and spa services.
Are there restaurants at or near Torel Palace Porto?
Yes, there's an on-site restaurant, Blind.
What's the area around Torel Palace Porto like?
Torel Palace Porto is in Centro / Baixa, a short 5-minute walk from Marcolino Santa Catarina Stop and 11 minutes' walk from Porto Cathedral.
Torel Palace Porto Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
30 Nov 2024
Lovely Staff
Very Nice Hotel with excellent caring staff. Will definitely return.
Frank
Frank, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Pleasant in every way
Everything about this hotel is pleasant: staff cheerful and attentive to every guest need, proximity to sites and restaurants, nicely appointed rooms, and generous and tasty breakfasts. I would recommend it as the main lodging to consider when visiting Porto.
Vanessa
Vanessa, 3-night trip
Verified Hotels.com guest review
8/10 Very good
11 Oct 2024
Excllent city, fantastic hotel
Alejandro
Alejandro, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2024
Wonderful hotel.
Rachel
Rachel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Sep 2024
Wonderful!! We would definitely stay again.
Kristin
Kristin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
Excellent hotel, amazing decor. Very helpful staff. Excellent restaurant.
Anne
Anne, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Very beautiful property!
Ekaterina
Ekaterina, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Zazoe
Zazoe, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Best hotel in Porto!!
Marie
Marie, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
love this hotel
amazing rooms w high ceilings. boutique vibe and great breakfast. friendly helpful staff. i travel a lot and this is one of my new favorite hotels. great location too.
Michael
Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2024
The team were terrific
martin
martin, 2-night romance trip
Verified Expedia guest review
8/10 Very good
1 Jul 2024
Great architecture, amazing service and superb decor. Breakfast was always delicious. Spa treatment also very good. The only item missing is a gym and this would be the best hotel
Noela
Noela, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Jun 2024
Claire
Claire, 1-night trip
Verified Expedia guest review
8/10 Very good
24 Jun 2024
John
John, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jun 2024
Fabulous hotel
A truly lovely stay at the Torel Palace. A beautiful building, large, spacious rooms which were very clean and the service was faultless. Little touches like turndown service, we got champagne and delicious sweets on arrival and again on our last night. The breakfast was really good, a good selection of hot and cold dishes. Great location, very central to everything.
Pratik
Pratik, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jun 2024
I loved staying here! The staff was so friendly and helpful. They gave us restaurant recommendations, set up a Tuk Tuk tour of the city, and set up transportation and a visit to a wine tasting in Douro valley.
The hotel was comfortable, clean, pretty, and nice. The spa was cute and I had a nice massage. The little library for meals was also great. We didn’t get to swim in the pool but it looked lovely.
The location was central to many things but it was further up the hill and tucked away compared to the river side where it seemed was all the energy and crowds.
lawson
lawson, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Jun 2024
Scott
Scott, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jun 2024
Beautiful hotel that blends old and new. Gorgeous decor. Thoughtful staff. Comfortable and impressive rooms. Many amenities. Honestly one of the best stays I have had in Europe; we had a family suite, which allowed us to partition space and give everyone privacy in what felt like very opulent yet comfortable surroundings. Highly recommend.
Julie
Julie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2024
This property was one of the best I’ve ever stayed in! A gorgeous room, excellent breakfast, superior service - I highly recommend this property to everyone!
Shelly
Shelly, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Jun 2024
The staff went above and beyond. I would definitely stay here again.
Michelle
Michelle, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Jun 2024
Loved the bed, super comfortable. Did not like the bathroom layout at all - really dislike the glass door with a hole in it for the handle, exactly zero privacy
Bergen
Bergen, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Jun 2024
Sarah
Sarah, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 May 2024
An excellent property and highly recommend it.
Karen
Karen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 May 2024
The check in procedure was very good. All the staff were extremely helpful and friendly. It is a beautiful hotel in easy walking distance of everything. There are some nice little touches like a turn down service.
Our only negative was we felt the bathroom was not very functional in terms of counter space.