The Hoxton was terrible to work with. We had booked a non-refundable rate but due to the riots/protests in town there was a curfew of 8PM put into place. We contacted the hotel a couple days before our stay when we learned of the curfew and asked to cancel the reservation due to the circumstances in the area, they refused to cancel the reservation and said it was business as usual. When we arrived at the hotel at 8:30PM after a long day of travel the hotel had closed their restaurants and bar early incase there were issues with the curfew (so this was not business as usual). I guess they didn't care about their guests having anything to do or eat. We were told to use Uber Eats or travel outside of the LA area to get food. We again asked to cancel our reservation due to these circumstances and again were denied. After going to our room and finding Wi-Fi out and not even able to use our TV we decided not to stay at the hotel. They were unable to provide the services they offered and still would not refund our stay. We decided to leave the hotel and they didn't offer us any solutions for any kind of refund due to these extenuating circumstances. They only care about taking your money when they can't provide the services they say they offer. I would not stay here or book with them again.
Amy
ทริป 3 คืน
6/10
Jianhua
ทริปธุรกิจ 3 คืน
10/10
good
Farid
ทริป 1 คืน
10/10
Loved the service that I received.
Amelia
ทริปกับครอบครัว 2 คืน
8/10
Für uns war die Lage wichtig. Gute Parkmöglichkeiten. Pool sehrvgut! Zu empfehlen!
Elvira
ทริป 4 คืน
10/10
Great stay with no complaints. High class stay.
Andrue
ทริป 2 คืน
10/10
David
ทริป 1 คืน
10/10
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
8/10
The hotel is not far from USC. The room is small but the bed is comfortable. The front desk staff is friendly and professional. We really enjoyed our family dinner on the roof top.
Jane
ทริปกับครอบครัว 3 คืน
10/10
Kathleen
ทริปธุรกิจ 4 คืน
10/10
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Sylvia
ทริป 2 คืน
10/10
Richard
ทริป 1 คืน
10/10
Exceeded my expectations— the rooms are beautifully appointed, the staff is friendly, the rooftop is gorgeous.
Laura
ทริปธุรกิจ 3 คืน
10/10
We had the BEST stay here! Hands down one of my favourite hotel experiences. The staff were so friendly and accommodating and the room was so cute and comfortable. We were celebrating my son’s bday and the staff made an effort every chance they could to wish him a happy birthday. It really was a wonderful place and we will definitely stay there again!
Allana K
ทริปกับครอบครัว 2 คืน
4/10
Larry
ทริป 3 คืน
6/10
KIM
ทริปธุรกิจ 4 คืน
8/10
Fabian
ทริปธุรกิจ 1 คืน
10/10
ผู้เข้าพักจริง
ทริปกับเพื่อน 3 คืน
10/10
Hotel is clean and comfortable and staffs are friendly. I had a great stay.