When i booked this hotel I never expected to walk into what i did. The backside where the parking was not well kept trash and overgrown landscaping wasn't very appealing. My 1st room was filthy and had large spiders in the bathroom and bedroom that i quiclky had to dispose of. My wife insisted we change rooms,which we did although our 2nd room was free of spiders but still wasn't very clean. At night the pool was dark and the bar i expected to enjoy was closed and run down and looked abandoned. I spoke to the person at the front desk and she said " Oh we only use the bar for events" which is not mentioned when booking. As for the breakfast, I never expect much from hotels, so lets just leave it at that. I've beem using Hotel.com for all my booking, and never have i had such a bad experience like we did at the Atrium Hotel. We will definitely not be visiting this hotel again.
Timo
Timo, ทริป 2 คืน
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4/10 พอใช้
14 ส.ค. 2025
Pictures and all was beautiful until you actually arrived at the place. Entrance from the street to the hotel was very inconvenient. Hallways to the rooms where old and need some TLC for sure. Has the old dingy smell that some new carpets and paint job will help with. No one ever at the front desk, but when you get someone to help... feels like they're rushing you out. We changed room 3 times, so that should tell you much about the place. The room we ended up with was the best one... even though there where MOLDS all around the tub in our bathroom. Carpets in the room was disgusting, DO NOT walk barefoot on the carpet. Its old and sinks as you take your steps. Worst of all, they do not have slippers for you to avoid walking on their carpets. I love the balcony and wish I can give them a better review.. But it felt like staying at a nice apartment project then a Hotel that cost $200+ per nite.
Trang
Trang, ทริป 2 คืน
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6/10 ดี
14 ส.ค. 2025
Hotel needs to be brought into the 21st century.
Outdated hotel in need of many updates. Shower had a super slow drain so you end up over the ankles in your own filth after a quick shower.
Scott
Scott, ทริปธุรกิจ 1 คืน
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10/10 ไร้ที่ติ
12 ส.ค. 2025
sharon
sharon, ทริป 1 คืน
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2/10 แย่
11 ส.ค. 2025
First room bathroom door track was broken so the door was super hard to open and shut didn’t have maintenance on weekends. Second room after coming back from beach and down town wife showered and needed to use blow dryer called and asked for one since current one was broken and that the tv remote was no where to be found they then again wanted to move us rooms due to no services to fix the matter. Called for towels to use at pool and after pool shower the towels where never delivered, over all was a bad experience should have went with the first hotel of choice total waist of money their .
Michael
Michael, ทริปกับครอบครัว 1 คืน
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6/10 ดี
11 ส.ค. 2025
A little off from the photos
I felt like the pictures were much nicer than the actual feel of the property, beds were comfortable and everything was clean just gave motel vibes so I dont think the listing was super honest. Pool area was nice though. Hot breakfast was was scrambled eggs and tater tots, cereal was Raisin Bran, and there was toast and apples/oranges. I would have liked a little more variety or some meat or something bc it wasn't that good.
Kim
Kim, ทริปกับครอบครัว 2 คืน
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6/10 ดี
10 ส.ค. 2025
We checked in Friday for a baseball tournament and young lady was super helpful. Our AC was not working properly and one of the managers with funny looking haircut told us there was nothing he can do until maintenance came. I pushed it because our room was extremely hot. Finally someone came and Adam to fix it. Super thankful for him. Also, grab and go finishes quickly and hotel takes forever to restock.
Michelle
Michelle, ทริปธุรกิจ 2 คืน
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2/10 แย่
10 ส.ค. 2025
Don’t book here based on the website it’s definite
This hotel absolutely sucked. None of the amenities they advertised were for functional. The host said the pool bar never is open and in use. No restaurant is on site as advertised. Only a vending machine that showed instant meals. Ridiculousness. False Advertising
Had the nerve to serve only instant eggs and frozen potatoes tots and charge $19
Microwave was in a stand alone room with both but a dirty table. I was too afraid to open microwave because the the table was filthy
Lukisha
Lukisha, ทริปธุรกิจ 5 คืน
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4/10 พอใช้
8 ส.ค. 2025
Wont stay again
my bed smelled like wet dog, i reserved 2 queens got 2 full. bathroom was not the cleanest n breakfast buffet was all carbs.
Diana
Diana, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
7 ส.ค. 2025
David
David, ทริป 1 คืน
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2/10 แย่
5 ส.ค. 2025
They include breakfast but had nothing on the breakfast area but a couple of apples
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
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2/10 แย่
5 ส.ค. 2025
Carlos
Carlos, ทริปกับครอบครัว 1 คืน
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6/10 ดี
5 ส.ค. 2025
Good, Not great.
The beds were great. The breakfast was not so great. The atrium needs to work on their breakfast and the quality of the food.
Earl
Earl, ทริป 2 คืน
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6/10 ดี
4 ส.ค. 2025
Brandy
Brandy, ทริป 1 คืน
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6/10 ดี
30 ก.ค. 2025
Karen
Karen, ทริปธุรกิจ 4 คืน
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10/10 ไร้ที่ติ
28 ก.ค. 2025
Great hotel for a busy trip
Nice resort-like pool area.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
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2/10 แย่
25 ก.ค. 2025
Alfred
Alfred, ทริป 2 คืน
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10/10 ไร้ที่ติ
23 ก.ค. 2025
Parking is overpriced. Should be included with your stay. Stayed for 6 days and barely got any discounts for parking
Joann
Joann, ทริป 6 คืน
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8/10 ดีมาก
22 ก.ค. 2025
Margaree
Margaree, ทริป 1 คืน
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4/10 พอใช้
22 ก.ค. 2025
Disappointing family reunion stay
The hallway smelled musty, the bathroom door stuck. The paint was chipped in many places throughout the room. There was no refrigerator in the room. The breakfast bar followed improper food handling procedures. The eggs, potatoes, & sausage were all cold, the coffee was also cold. The lack of choices was very disappointing as this was supposed to be an amenity included in our room price!