Houston William Hobby Airport (HOU) - 38 min drive
George Bush Intercontinental Airport (IAH) - 40 min drive
Houston, TX (EFD-Ellington Field) - 40 min drive
Houston Station - 19 min drive
Restaurants
Del Frisco's Double Eagle Steakhouse - 5 min walk
Daily Grill - 7 min walk
Charley's Philly Steaks - 5 min walk
Grand Lux Cafe - 5 min walk
The Galleria Food Court - 5 min walk
About this property
JW Marriott Houston by the Galleria
At JW Marriott Houston by the Galleria, you'll be within a 10-minute drive of Rice University and Westheimer Rd. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an indoor pool and an outdoor pool.
Languages
English, Spanish
At a glance
Hotel size
516 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business centre
26 meeting rooms
Conference space (1302 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Rooftop garden
Library
Communal living room
24-hour fitness centre
An outdoor pool
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Portable shower seat
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Thin carpet in room
Room amenities
Be entertained
42-inch TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Pillow-top mattress
Free cot/infant bed
Free rollaway/extra bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
WiFi (surcharge)
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
Stray Horse – This gastropub serves lunch and dinner.
JW Market – This café serves breakfast, lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 25 per accommodation, per night
Service fee: 0.82 per cent
Optional extras
WiFi is available in guest rooms for USD 19.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 36 per person
Parking
Self-parking costs USD 35 per day
Valet parking costs USD 54 per day
RV/bus/lorry parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 5:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
JW Marriott Galleria
JW Marriott Hotel Galleria
Marriott Hotel Galleria
JW Marriott Houston Hotel
JW Marriott Hotel by the Galleria
JW Marriott Houston by the Galleria Hotel
JW Marriott Houston by the Galleria Houston
JW Marriott Houston by the Galleria Hotel Houston
Frequently asked questions
Does JW Marriott Houston by the Galleria offer free cancellation for a full refund?
Yes, JW Marriott Houston by the Galleria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Houston by the Galleria?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 5:00 AM to 11:00 PM.
Are pets allowed at JW Marriott Houston by the Galleria?
Sorry, pets aren't allowed.
Is parking offered on site at JW Marriott Houston by the Galleria?
Yes. Self-parking costs USD 35 per day. Valet parking costs USD 54 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at JW Marriott Houston by the Galleria?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at JW Marriott Houston by the Galleria and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. JW Marriott Houston by the Galleria also has a 24-hour fitness centre.
Are there restaurants at or near JW Marriott Houston by the Galleria?
Yes, there are 2 on-site restaurants.
What's the area around JW Marriott Houston by the Galleria like?
JW Marriott Houston by the Galleria is a short 1-minute walk from Westheimer Rd and 2 minutes' walk from The Galleria.
JW Marriott Houston by the Galleria Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Dec 2024
MARTIN
MARTIN, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Julia
Julia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
christopher
christopher, 2-night trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2024
VONDERSHELL
VONDERSHELL, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 Sep 2024
Parking was inconvenient
One of the elevators was broken and the in and out sensors using the room key didn’t work.
Tiffany
Tiffany, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sep 2024
Loved it! We will revisit.
Trent
Trent, 1-night romance trip
Verified Expedia guest review
2/10 Poor
3 Sep 2024
Aldon
Aldon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2024
Nice I would stay again
David
David, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Aug 2024
Great hotel for business. Amazing staff
Tino
Tino, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Amazing! Best hotel in Houston, walking distance from galleria and fine dining. Clean and peaceful rooms. Staff very helpful.
NERY
NERY, 2-night family trip
Verified Expedia guest review
6/10 Good
10 Aug 2024
minerva
minerva, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Aug 2024
Located next to galleria mall. Excellent experience staying at the hotel. Would recommend again.
Partha
Partha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
An amazing experience. First time!!!
Francisco
Francisco, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Jul 2024
Clean
laquitta
laquitta, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Christin
Christin, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 Jul 2024
Jorge
Jorge, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Jul 2024
Brent
Brent, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jul 2024
Leo
Leo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Jul 2024
I stayed here one night while my power was out during hurricane beryl. The hotel itself was very pretty, room had a nice view. Staff was very nice as well. However parking situation was awful. They have a parking garage that is horribly claustrophobic and the woman at check in said she would program my key to open the gates to let me in and out. However it didn’t work when I tried. The next morning when I went to work I watched the car in front of me struggle with his key and just end up hitting the “help” button until the gate opened, so I did the same thing.
When I came back I ended up parking across the street in the galleria’s garage, but I likely wasn’t supposed to but I was only running up to grab my stuff and check out.
I do not recommend taking a car to this hotel but you need a car in this city so that’s a problem. If you can afford valet then it wouldn’t be an issue.
Katlin
Katlin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Jul 2024
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Jul 2024
Lizandra
Lizandra, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Jul 2024
Comfortable, clean room. Several staff members weren’t up to a JW Marriott standards. Specifically an unpleasant checkin and an overly distracted waiter in the restaurant.