We had a lovely stay as usual. Welcomed by the gorgeous man Hassan who went above and beyond to make our stay special :) Not a flash Hotel but a great price, central, clean, and very welcoming!
Shirley
ทริป 1 คืน
8/10
Lyn
ทริป 1 คืน
8/10
Joseph
ทริป 2 คืน
10/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
10/10
Martin
ทริป 1 คืน
2/10
This place needs a complete overhaul, the staff are amazing and always smiling, it’s just the building is an absolute disgrace to the Accor family, on this occasion we only 1 lift working, breakfast was terrible (run out knives) which is fine but the only options was cereal and toast, or one of the pastries which in some states would be classed as dangerous weapons.
The room was honestly terrible, a wide narrow room with no natural daylight, apart from 2 small windows which are frosted out as they look out over the local pigeon hangout and toilet.
The ceiling was the original false ceiling tiles, with 2 open vents directly above the head end of the bed. I particularly liked the huge pillar in the room which was fun to navigate in a pitch black room.
I particularly enjoyed the 48hr consistent sound effects featuring Road noise, Pigeons, guests rooms and the resurfacing on the local road overnight.
The staff are great just the building needs to be knocked down and built again.
ผู้เข้าพักจริง
ทริปธุรกิจ 2 คืน
8/10
Mark
ทริป 3 คืน
4/10
Very old hotel, older than the pictures make it out to be. Room is spacious but that’s the only benefit. Fridge was old and not working at all. Can’t control the aircon in the room was freezing cold all through. Shower had hair in it. Breakfast is very very very basic and plain with toast and cereal not worth paying extra for it. Shower had hair in it. Staff were nice though.
ผู้เข้าพักจริง
ทริป 3 คืน
10/10
Kerri
ทริป 1 คืน
10/10
Garry
ทริป 2 คืน
4/10
Rafael
ทริป 4 คืน
10/10
I really liked this hotel due to a number of reasons especially the central location and friendly staff.
Kathleen
ทริป 9 คืน
6/10
MARY
ทริปกับครอบครัว 8 คืน
6/10
The location was excellent.
The hotel looked very tired and in need of a revamp. I had a 4th floor room with two backed out windows as they faced an inner courtyard. The room was a bit smelly and the decor outdated. I had to report a loose floor tile in the shower right where you would stand.
The staff were very helpful and friendly. Just the hotel was a tad disappointing.
Leslie
ทริป 4 คืน
6/10
The staff were friendly. As indicated in other reviews, the hotel is tired and needs a refurbishment. Little things like coffee not being replenished each day or not being able to adjust air conditioning temperature reflected the score. Location was very good for our purposes.
Greg
ทริปกับครอบครัว 3 คืน
8/10
Close to amenities
Jenifer
ทริป 3 คืน
10/10
The Grosvenor is located in a great spot close to shopping and social facilities. Rooms were clean and staff very proficient and friendly.
Graham
ทริป 1 คืน
6/10
Anne
ทริป 1 คืน
8/10
The staff especially Amelia were very helpful and respectful.
The property is old and aircon is poor in some rooms due to age. Rooms are large ..bathrooms have been renovated ..bedding is very comfortable and new .
Enjoyed my stay . Very convenient location .
Rondell
ทริปกับเพื่อน 6 คืน
8/10
Can hear the noise outside
Vianney Maica
ทริป 3 คืน
6/10
The room & cleanliness were good but the air-conditioning didn't work. The rooms, (as friends stayed in the room next to ours) were warm and stuffy. Tried adjusting the air-conditioning but made no difference. Thankfully there was a pedestal fan in there, which made it a bit more bearable. Ceiling fans would be great but new air-conditioning would certainly make a great difference
grant
ทริปกับเพื่อน 1 คืน
2/10
The odor was so terrible I couldn’t stand it I left and stayed elsewhere