Spent a night here. The pool was closed. They were having water issues so we couldn’t use the bathroom or sink for hours after we checked in. Older hotel so it has a slight smell but the elevators were fast. We stayed in a king room w a double sofa bed. HOWEVER that’s not what we got. By the time we got back to the hotel and pulled out the sofa bed it was after 11pm so we just dealt with it. Wouldn’t recommend this hotel
Mai Yia
Mai Yia, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
13 เม.ย. 2025
Darrin
Darrin, ทริป 3 คืน
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4/10 พอใช้
12 เม.ย. 2025
Unexpected waits
Upon checking into my room, I noticed that I did not have bath towels. The telephone in the room did not work, so I had to return to the front desk to make a request for towel. I finally received towels after a second request and a three hour wait.
It appeared to be a lack of hot water in the building. Unfortunately, I am not exaggerating when I say that I had to run the water for 25 minutes before it was hot enough to take a comfortable shave and shower. This occurred each time that I prepared to take a shower.
V
V, ทริปธุรกิจ 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
11 เม.ย. 2025
Yaritza
Yaritza, ทริป 2 คืน
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6/10 ดี
10 เม.ย. 2025
Decent place to stay
This time around there was loud noises coming from someone in the building. My room wasn't as clean and also the furniture was rundown and torn which isn't worth the price. The younger people at the service desk are Not very polite. In fact they have attitudes and not really willing to help.
Sheneka
Sheneka, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
8 เม.ย. 2025
Tri
Tri, ทริป 1 คืน
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8/10 ดีมาก
5 เม.ย. 2025
Iniabassi
Iniabassi, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
2 เม.ย. 2025
No!
Bathtub and shower was dirty. Carpet dirty. Lights didn’t work in the bathroom. Tub was especially dirty the walls so let me repeat. The bed was ok and appeared clean. The remote had crud built up all over it. Very dusty and very musty smelling. Sorry. Have to be honest. The pictures online didn’t reflect the room I stayed in for sure. Checked out the inspection report at the front desk and was in disbelief about some of the items that had to be “reinspected”
Shalita
Shalita, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
30 มี.ค. 2025
Air Conditioning does not work
I checked in on a Friday night. I tried to go to my room and my key card would not work the elevators. I had to go back to the desk and have my key redone. When i got to my 11th floor room it was 78 degrees. I turned the air conditioning down and after an hour it had not cooled at all. I went down to the desk and was given a new room on the 4th floor. Guess what???? The air conditioning would not cool. I was there for a dog show and had to show early the next morning so we sweated through the night. Saturday morning on my way out, I went by the front desk to let them know the air conditioning was not working in the 2nd room. I was done at the dog show and returned to the hotel around 10:30am. Still no air. I called the front desk and they sent a technician who fiddled with it and said it should cool off. I left for several hours to go find somewhere cool for me and my french bulldog. When I came back….. still not cooling. I called the front desk again. The same guy came up, fiddled with it and left. Went to get dinner, came back, no air. Called again, finally got moved to my 3rd room and fairly cool air late that evening. No compensation was offered and all the chaos effected my dogs performance at the show. DO NOT recommend!
Jaime
Jaime, ทริป 2 คืน
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4/10 พอใช้
29 มี.ค. 2025
Horrible
No AC in both rooms. No hot water in both rooms. They refused to serve breakfast even though we paid prior to stay. Horrible service and they admitted to knowing of all issues and still booked the rooms.
Mark
Mark, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
27 มี.ค. 2025
I couldn't sleep because it was so noisy because they were doing roof construction starting at 7 in the morning. I contacted the front desk, but they just said they were doing construction and didn't take any action, so I checked out.
Myong
Myong, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
25 มี.ค. 2025
Baul
Baul, ทริป 1 คืน
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8/10 ดีมาก
25 มี.ค. 2025
Lisa
Lisa, ทริปธุรกิจ 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
25 มี.ค. 2025
Ariana
Ariana, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
24 มี.ค. 2025
Roberta McIntyre
I never arrivedI called 7 times and was told to call Hotel.com.
I did and as of now have not received a response from them contacting you.
Hotels.com and myself are waiting for a response from Sonesta Atlanta.
Roberta
Roberta, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
23 มี.ค. 2025
ผู้เข้าพักจริง
ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
22 มี.ค. 2025
Tim
Tim, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
21 มี.ค. 2025
Great location
Everything was clean and secure the price was fair for what you get so I couldn't ask for more. Could use some upgrades but the fact that the property was really clean is what won me over