We tried calling 2 different phone numbers for this location and received no answer. When we arrived, a doorbell needed to be rung, and after several minutes, a clerk came to the window. No mic, so it was difficult to hear. Rudely stated an ID was needed when I gave my name. Said the lobby was locked and not available for us and our guests to sit and visit. The door to the vending machines was also locked.
In the room, the floor was exceptionally slick/dirty. There was only one chair, so we were not comfortable visiting with our guests. Evidence of bug parts on the floor. The ice machine was only available on the 3rd floor. Repairs are needed on the doors. Painting had been sloppy, resulting in drips on the floor and other surfaces. The tub had been painted and was chipped.
The day clerk wasn't rude, but seemed unwilling to be bothered by a request for coffee or reporting that the room's floor was slick and dirty.