Facility is getting slightly dated, furnishings showing wear, but this hotel is my favorite to stay at when traveling to the Minneapolis area. It is close to attractions, has a great breakfast with omelet bar and very friendly, helpful staff.
Melissa
Melissa, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
29 ส.ค. 2025
toilet was plugged and wasn’t fixed for hours. Called front desk at night but nobody answered at 11 pm.
Christine
Christine, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
24 ส.ค. 2025
Demetrius
Demetrius, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
24 ส.ค. 2025
Desetra
Desetra, ทริปกับครอบครัว 2 คืน
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8/10 ดีมาก
23 ส.ค. 2025
A stay in Bloomington
Some strange smells in our room. Eventually we became used to them. Great breakfast!
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ทริป 3 คืน
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8/10 ดีมาก
22 ส.ค. 2025
Thomas
Thomas, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
22 ส.ค. 2025
sophea
sophea, ทริป 1 คืน
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8/10 ดีมาก
19 ส.ค. 2025
Michael
Michael, ทริป 1 คืน
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6/10 ดี
15 ส.ค. 2025
Average
The breakfast was good, but they were out of potatoes and french toast when we went for breakfast. Ran out of towels at the pool.The little things are keeping it from being great.
Janelle
Janelle, ทริปกับครอบครัว 2 คืน
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10/10 ไร้ที่ติ
14 ส.ค. 2025
Pleasant
My group was pleasantly surprised by the room set up. It has a suite feeling to it. The door between the sleeping area and receiving/desk area was a nice touch. The little bit of separation is really nice for family with kids or business travel.
We tried to take advantage of the social time with a free drink and snacks. The hours is from 5- 6:30, so mostly likely to be out about, but if you happen to be in the hotel. It's a nice touch.
I also really enjoyed the courtyard design, gives the hotel a really open feel.
Josefina
Josefina, ทริป 2 คืน
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8/10 ดีมาก
14 ส.ค. 2025
The moment I checked in the front desk clerk Amber was very rude and disrespectful.She was talking to me like I was a robot or didn't understand what she was saying.Amber couldn't find my booking and she was saying maybe your at the wrong one since we have 2 locations.I told Amber maybe its under a different last name and she just assisted that it was not there and that I need to go to the other location.So as I was talking to her she picked up the phone in the middle of me talking to talk to someone with out even saying "excuse me or I have to take this call" and that was very so unprofessional to do to a paying customer.And the mist of me getting ready to leave and just go to another hotel "Hot Wheel Al" ask me to come to his counter and that he will look it up and very much so he was able to find my reservation at this location.(But when Amber got off the phone she was helping another person to check in she was the most polite & apologizing person on earth, it's like her attitude switched up when the next person came around.)I also told the manager "Latisha" about the situation but I still haven't heard anything back from her. Also housekeeping went into my room while I was out and they so happened to take my son shorts I just bought and when I asked them about it no can find them.So I had to buy more clothes. I also told Latisha about that as well and did a claim but still haven't heard nothing about that either. So I will like to speak to someone that's higher managemen
Shantay
Shantay, ทริปกับครอบครัว 3 คืน
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8/10 ดีมาก
13 ส.ค. 2025
GREAT STAY, EXCEPT....
This place is amazing.
Clean and the breakfast omelets are very delicious.
Amber at the front desk was rude and did not have patience. She talked to customers with no emotion and was not willing to problem solve a situation. Another employee had go step in to complete our stay and he was delightful. ( forgot his name).
Overall, I would stay again.
Shantay
Shantay, ทริปกับครอบครัว 3 คืน
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8/10 ดีมาก
13 ส.ค. 2025
Problems with customer service
When I checked in the front desk A-mber was very rude and disrespectful.She was talking to me like I was a robot or didn't understand what she was saying.A-mber couldn't find my booking and she was saying maybe your at the wrong one since we have 2 locations.I told A-mber maybe its under a different last name and she just assisted that it was not there and that I need to go to the other location.So as I was talking to her she picked up the phone in the middle of me talking to talk to someone with out even saying "excuse me or I have to take this call" and that was very so unprofessional to do to a paying customer.And the mist of me getting ready to leave and just go to another hotel "Hot Wheel Al" ask me to come to his counter and that he will look it up and very much so he was able to find my reservation at this location.(But when A-mber got off the phone she was helping another person to check in she was the most polite & apologizing person on earth, it's like her attitude switched up when the next person came around.)I also told the manager "Latisha" about the situation but I still haven't heard anything back from her. Also housekeeping went into my room while I was out and they so happened to take my son shorts I just bought and when I asked them about it no can find them.So I had to buy more clothes. I also told Latisha about that as well and did a claim but still haven't heard nothing about that either. So I will like to speak to someone that's higher management.
Destiny
Destiny, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
10 ส.ค. 2025
Kevin
Kevin, ทริป 1 คืน
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10/10 ไร้ที่ติ
10 ส.ค. 2025
Great for family
It was great for us and grandkids after soending the day at Mall of America. Breakfast buffet was excellent.
Beverly
Beverly, ทริปกับครอบครัว 1 คืน
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6/10 ดี
9 ส.ค. 2025
Noisy downstairs kids running everywhere people rude around the food I didn't even attempt to get any food
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ทริปธุรกิจ 1 คืน
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8/10 ดีมาก
9 ส.ค. 2025
Daniel
Daniel, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
8 ส.ค. 2025
Malinda
Malinda, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
7 ส.ค. 2025
I am giving 5 star because the African American lady at the registration office. I think her name was La Price. is very competent. Hotels.com somehow forgot to include my name on the itinerary. The other Gentleman at front could have fixed it, but did not. Instead, he asked me to contact Hotels.com, but this lady understood the underlying issue and was eager to resolve it competently. She even waived the nightly parking fees. Thank you so much
Mustafa
Mustafa, ทริปกับครอบครัว 3 คืน
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8/10 ดีมาก
5 ส.ค. 2025
Nice room, breakfast and evening drink and snack.
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ทริปกับครอบครัว 4 คืน
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8/10 ดีมาก
5 ส.ค. 2025
Terry
Terry, ทริปกับครอบครัว 3 คืน
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10/10 ไร้ที่ติ
4 ส.ค. 2025
Consuelo
Consuelo, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
29 ก.ค. 2025
Great comfortable place
The hotel was very clean and comfortable. I liked how spacious the room was. It didn't feel cramped but like we had room to move.
The check in process was very slow. There was only one person doing it and averaged about 7-10 minutes per guest. I was in line for about 30 minutes.
Mike
Mike, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
29 ก.ค. 2025
Great food great atmosphere. Delightful service.
Great breakfast options. Love the omelet section. My family loved the pool. Prompt service. A little issue with the cable but it got fixed the same night. Overall decent experience.
William
William, ทริปกับครอบครัว 3 คืน
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2/10 แย่
28 ก.ค. 2025
When I say this hotel is bad, it’s bad. We walked into the room to a stench of must & mildew, there were questionable stains on the couch and chairs and it was very outdated. We didn’t plan on staying at the hotel during the day so figured we’d just suck it up as there aren’t many other hotels in the area that can accommodate a family of 6. We tried to sleep, but could not. The beds were EXTREMELY uncomfortable. You could feel the springs digging into you all night. The next morning, I contacted hotels.com