Excellent Facilities. Would have been better if all three elevators were working.
Don
ทริป 5 คืน
4/10
Service was poor, only one bar open, no reason given other than, ‘use the outside bar’ - staff were rude, rooms were tired and not 5 star condition, lifts terrible, tried to be charged for services not received, bags lost on arrival far from 5 star.
Amazing location and history is the only thing going for the hotel - extremely underwhelmed.
Liam
ทริปกับครอบครัว 3 คืน
10/10
Ramona
ทริป 1 คืน
10/10
We chose to go to London before going on to Italy for a tour. We wanted a central hotel to walk and do alot in 24 hours
Traci
ทริป 1 คืน
8/10
Tone
ทริป 1 คืน
10/10
Ashlee
ทริป 3 คืน
8/10
Vi var 2 voksne og 2 barn boende i 2 rom på hotellet.. store og fine rom.. stort sett hyggelig og hjelpsom betjening i resepsjon, bortsett fra en situasjon som manager «Lucky « tok over for betjening og rettet vennlig opp i situasjonen som oppstod.. svært hyggelig betjening i inngangen til hotellet som alltid var blide, oppmerksomme og serviceminded.. beliggenhet helt topp, men litt vanskelig og dårlig kapasitet på heissystemet .. totalt sett ett flott opphold og vi kommer gjerne tilbake🤗
Tone
ทริปกับครอบครัว 4 คืน
10/10
JUAN JOSE
ทริป 6 คืน
10/10
Great hotel, very central, comfortable rooms and wonderful staff.
Veronica
ทริปกับเพื่อน 2 คืน
8/10
The Royal Horseguard hotel was one we had stayed in before. The service was excellent especially Javier and Pervez. Both took a special interest in us and helped us with bags, taxis and our own private tour.
Unfortunately it was warm in London and our air conditioning worked only when a call to the front allowed for a reset. We were told our refrigerator would be stocked and complimentary. It was not stocked. We told the staff and it never was stocked.
Robin A.
ทริป 3 คืน
6/10
The hotel itself was good
However after our arrival. The power to our rpom shut off and although we were told twice all was repaired. It never was. We had to take our phones to the concierge desk to have them charged. We had to call twice to habe pur room cleaned.
Lionel
ทริป 3 คืน
10/10
Beautiful historic hotel. Incredible staff. Perfect location. Would absolutely stay here again and recommend.
Tyler
ทริป 1 คืน
10/10
This is the second time we’ve stayed at The Royal Horseguards. It’s a very lovely hotel. Front desk folks and especially the Valets are very lovely and give the warmest greeting every time we come in. Their location is also very convenient to the Thames, Trafalger Square, the Chafing Cross Station and the Hop On Hop Off bus stop.
Veronica
ทริป 4 คืน
10/10
The stay was amazing. Very friendly staff. The place is a real piece of art
Hermine
ทริปกับครอบครัว 1 คืน
8/10
This hotel is in the perfect location. Beds were comfortable. Hotel was clean. Outside terrace was lovely to sit out in on a warm summers evening. It hasn’t got the 5 star standard. The hotel needs updating in areas but we had a wonderful time and would stay here again.
Alison
ทริป 1 คืน
10/10
This is a wonderful hotel. The service was excellent and everyone was so kind. This will be a regular stay for us when we come back.