Overall our stay was great due to the location of the property, the time spent at the spa at their sister property right across the river, their hospitality, the delicious food served at their restaurant, and the staff's real desire to make your stay wonderful. That being said, the hotel rooms need a solid deep cleaning. The carpet in our room was not vacuumed and there were long black hairs throughout. The bathroom floor was not cleaned either, as there were also black hairs around the floor (none of us have black hair). The couch had debris all over it so was not cleaned before us. In addition, there was a cup of used cigars on our balcony that was not ours. That was a huge disappointment as none of us felt the property was "clean". Their sister property across the street was very clean.