Third floor smells like cigarettes/smoke. Both elevators need maintenance, button for fourth floor doesn't work well in either elevator. I was scared the elevator on the right was going to stop or something, sounds weird. Upon arrival, bathroom mirror had a crack, crooked sink head, can't change the shower head output to adjust water pressure, a towel had a hair. The A/C unit was dirty and you can't adjust it nor turn it off (it was very cold). There was a *red* stain on the wall. The phone was dusty and dirty. I didn't have the breakfast, but looked typical, with sausage from a box. You can hear a lot sound from the hall in the room. Door is very thin. You can hear children yelling/running in the morning. Can also hear loud convos/laughs from the housekeeping staff in the mornings... many guests speak Spanish... we know what they are saying...
Pro: bed was super comfortable, bathroom was nice and seemed clean, cute toiletries.
The hotel as a whole needs an update. You can tell it is a 2 star hotel. It has a lot of potential to actually have a luxurious vibe. I think the pictures are a bit of a grab and show the hotel to be more luxurious than it actually is. The hotel has some items that look fancy (like the eating area, the bed, the bathroom), but others that aren't (the A/C, the elevators, the doors). Decent to stay at if just for sleep. Location is good, has lots of food places and shopping near by. Overall decent condition, but not the best as expected.