The a/c was broken, room was infested with ants, shower head was broken, cold water, refrigerator was broken
cabrisha
ทริปกับครอบครัว 2 คืน
8/10
The hotel staff showed very good customer service. This hotel has mo where for you to park so you are force to pay for parking. The only issue the air conditioner wasn't working on our 1st night. Over all this is a good hotel.
Angela
ทริปกับครอบครัว 3 คืน
6/10
the web site says it has parki g and valet parking, but only offers valet parking for $49 on top of the room and security charge. I had to park in the street at a meter and wait till 7pm the first room i was given had wooden blinds looking into the room from the hallway and had a strong smell of something rotten. the second room was a bit nicer in layout but due to the humidity the AC was so loud it kept me up most of the night and i got little to no sleep.
VINCENT
ทริปธุรกิจ 1 คืน
8/10
Management and staff displayed a friendly and professional attitude. Impressive !
Chris
ทริป 1 คืน
6/10
It is an older hotel and the room smelled funky and also there was mold in the bathroom, not very comfortable beds. Staff was excellent and very friendly! The breakfast buffet lacks more variety.
Zendy
ทริปกับครอบครัว 1 คืน
8/10
Although the staff was professional and attentive, the check out was atrocious.
K
ทริปธุรกิจ 3 คืน
8/10
Nadia
ทริป 1 คืน
10/10
The staff was amazing very attentive if they didnt know the answer they pointed me to someone who did. The breakfast was amazing i just didnt like how parents allowed young children to get their own food and they would play in the line. The 14th was very quite even with room so close to elevator. I loved that i was able to sit on the balcony at night. I will be book.
kimberly
ทริป 3 คืน
10/10
Tomeka
ทริป 3 คืน
10/10
Great time inNOLA.
Gary
ทริป 2 คืน
10/10
Nice, but parking expensive
Carlos
ทริปกับครอบครัว 1 คืน
6/10
By far, this embassy suites hotel gave me nightmares. It is one of the worst hotel I have ever stayed…First the toilet broke, then the AC broke for a whole day; almost 24 hours. Also, the hotel needs a makeover. If I am ever back to New Orleans, I will never stay there again. The only one thing good was breakfast!
Carole
ทริปกับครอบครัว 2 คืน
8/10
cedric
ทริป 3 คืน
8/10
Tamika
ทริป 1 คืน
10/10
Great service
Jeffrey
ทริปกับครอบครัว 1 คืน
10/10
Kalvin
ทริป 1 คืน
8/10
Robert
ทริปกับครอบครัว 2 คืน
10/10
Michelle
ทริป 1 คืน
8/10
Terry
ทริปกับครอบครัว 1 คืน
6/10
Very disappointed with our stay. The pool was closed with no prior notice, which was one of the main reasons we chose this hotel. The shower was broken, and the room was not clean upon arrival. We also didn’t receive any service during our stay—no fresh towels or cleaning. To top it off, the customer service was rude and unhelpful when we raised these issues. Definitely would not recommend.
Ashley
ทริป 4 คืน
8/10
Willie
ทริป 3 คืน
10/10
Our stay was very relaxing, great breakfast, friendly staff. However that $50 a day parking fee is a lil ridiculous
Monique
ทริป 2 คืน
2/10
I called the day before I was scheduled to come and asked for a refund because my surgery was cancelled and I didn't need to drive three hours and keep the
Room I booked
I was passed back and forth
From Embassy suites Hilton
To hotel. Com where I booked the room neither one help me cancel the room or give me a refund and I called the manger at Embassy suite and was told he was busy because he was dealing with a death that happen at the hotel
And now they want me to rate my stay there knowing I cancelled my booking and never came there and they stoled my money and didn't refund it