See all properties

Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel with 2 restaurants, connected to the convention centre, near Charlotte Convention Center

Choose dates to view prices

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
Point of interest
View from room
Meeting facility
Daily buffet breakfast (USD 25 per person)
In the heart of Charlotte, Sheraton Charlotte Hotel offers a warm welcome with two on-site restaurants serving breakfast, lunch, and dinner. Guests rave about the helpful staff and cooked-to-order breakfast while enjoying amenities like a rooftop terrace, indoor pool, coffee shop/cafe.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is ฿4,113
฿4,741 total
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(104 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(116 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

LCD TV

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout curtains
  • 29.8 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

Le Meridien Charlotte

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
8.2 out of 10, Very good, 1,009 reviews
The price is ฿4,340
฿5,002 total
includes taxes & fees
3 Aug - 4 Aug
Le Meridien Charlotte
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Charlotte Convention Center - 10 min walk - 0.9 km
  • Spectrum Center - 12 min walk - 1.0 km
  • Bank of America Stadium - 20 min walk - 1.7 km
  • Fillmore Charlotte - 4 min drive - 3.6 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 11 min drive
  • Concord, NC (USA-Concord Regional) - 22 min drive
  • Charlotte Station - 8 min drive
  • Gastonia Station - 26 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Stonewall Station - 10 min walk
  • Davidson Street Tram Stop - 11 min walk

Restaurants

  • ‪Metropolitan - ‬10 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Midnight Diner - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Circle K - ‬13 min walk

About this property

Sheraton Charlotte Hotel

Sheraton Charlotte Hotel features a rooftop terrace and puts you within a 10-minute walk of NASCAR Hall of Fame. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Social Bar & Kitchen, one of 2 restaurants, which serves American cuisine and is open for breakfast and lunch. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights. The helpful staff and breakfast get great marks from fellow travellers. The property is only a short walk to public transportation: McDowell Street Tram Stop is 8 minutes and Stonewall Station is 10 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 305 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 36 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 25 per night; includes in/out privileges)
    • On-site valet parking (USD 35 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (66737 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Social Bar & Kitchen – This restaurant specialises in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Craft City Sports Pub – This poolside bistro only serves lunch. Guests can enjoy drinks at the bar. Open selected days.
City Lights Rooftop – This rooftop bar only serves dinner. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 25 for children

Renovations and closures

The property will be renovating from 12 November 2024 to 1 July 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 25 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 150 per stay)

Parking

  • Self-parking costs USD 25 per night with in/out privileges
  • Valet parking costs USD 35 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May 29 to September 06

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel offer free cancellation for a full refund?

Yes, Sheraton Charlotte Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Charlotte Hotel?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Sheraton Charlotte Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Sheraton Charlotte Hotel?

Yes. Self-parking costs USD 25 per night. Valet parking costs USD 35 per night. Electric car charging is available.

What are the check-in and check-out times at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Sheraton Charlotte Hotel and nearby?

Sheraton Charlotte Hotel has a seasonal outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near Sheraton Charlotte Hotel?

Yes, there are 2 on-site restaurants, featuring American cuisine and poolside dining.

What's the area around Sheraton Charlotte Hotel like?

Sheraton Charlotte Hotel is in Uptown Charlotte, a short 8-minute walk from McDowell Street Tram Stop and 10 minutes' walk from Charlotte Convention Center. Travellers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sheraton Charlotte Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Parking
Bed
Breakfast
Bathroom
View
Refrigerator
Lobby

What guests liked

  • Breakfast was plentiful, excellent, and a great value with several options available. (16 reviews)
  • The property's dining area was great, with a good selection of options and a pleasant atmosphere. (10 reviews)
  • The gym was clean, well-equipped, and available 24 hours with a good balance of available equipment. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice hotel close to everything in the city
Victor, 1-night trip

10/10 Exceptional

Superb Business Stay

Great Overnight Stay for Business, 5 Star Clean and Comfort
Donald, 1-night trip

10/10 Exceptional

Our stay was amazing definitely will be back!
Ashley, 1-night trip

10/10 Exceptional

Brought my 12 year oldson on an adventure to Charlotte and he kept saying "This is my favorite hotel ever"
Howell, 1-night trip

10/10 Exceptional

The best hotel in Charlotte for our company vacation
Evelina, 1-night trip

10/10 Exceptional

Great stay
Timeshi, 2-night trip

10/10 Exceptional

Beautiful property, great clean room, comfy bed, great breakfast.
Larry, 3-night trip

10/10 Exceptional

I’d stay here again
Ronan, 4-night trip

10/10 Exceptional

Very nice

Check in was super great! We got there at 10am and check in time is 4pm. They locked up our bags for us so we could walk around and explore uptown while we waited. The restaurant was great and good drinks. The roof top bar has great views.
Lauren, 1-night trip

10/10 Exceptional

Amazing place
Nicole, 1-night trip

10/10 Exceptional

Great stay
Desean, 1-night trip

10/10 Exceptional

Modern hotel in great location with comfy rooms and good breakfast.
Larry, 2-night trip

10/10 Exceptional

Easy check-in. Friendly staff.
April, 1-night trip

10/10 Exceptional

I love everything about this hotel!! The only place I stay when I go to Charlotte
Paris, 1-night trip

10/10 Exceptional

Birthday stay in Charlotte

Birthday stay in Charlotte with family was nice fun night hotel was very clean nice staff
Tonya, 1-night trip

6/10 Good

Paid for a double bed room and instead got a king size bed room.
2-night trip

10/10 Exceptional

My room had everything I would need. No complaints.
John, 1-night trip

10/10 Exceptional

Easy to check in
Geoffrey, 1-night trip

8/10 Very good

Nice atmosphere. The rooftop patio is excellent!
Yanekah, 1-night trip

10/10 Exceptional

Easy Check in, Friendly staff, Very clean
Natasha, 1-night trip

10/10 Exceptional

Beautiful property real FANCY!!!!
Devan, 1-night trip

10/10 Exceptional

Nice place
Tiara, 2-night trip

10/10 Exceptional

Second Home

I need to be in Charlotte about once a month. This hotel will now be my second home. Clean, great customer service, and a great breakfast.
Marquia, 1-night trip

10/10 Exceptional

Very friendly and professional staff. Made us feel welcomed and comfortable in every way.
Nina, 1-night trip

8/10 Very good

Everything was ok except that there wasn’t a fridge in the room and the ice machine doesn’t work
Cornelius, 3-night trip