Sheraton Norfolk Waterside Hotel

3.5 star property
Riverfront hotel with outdoor pool, near Norfolk Scope

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Photo gallery for Sheraton Norfolk Waterside Hotel

View from property
Presidential Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Lobby lounge
Meeting facility
Daily full breakfast for a fee
Overlooking Norfolk's picturesque waterfront, Sheraton Norfolk Waterside Hotel offers a haven of modern comfort. Enjoy the City Dock Restaurant with al fresco dining, unwind at the outdoor pool or gym, and stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Pool
  • Bar
  • Parking available
The current price is ฿3,464
฿4,081 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 25 of 25 rooms

Deluxe Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Harbour View

8.2 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • 26 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbour View

8.2 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • 26 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 Double Bed, Allergy Friendly (Pure)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Harbour view
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 Bedroom, Harbour View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 1 King Bed, Corner (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Harbour view
  • Sleeps 5
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbour View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Harbour View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbour View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbour View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Harbour View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 Double Bed, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed

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At a glance

DONE

Hotel size

    • 468 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 34 kg per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (USD 35 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Train station shuttle available 24 hours a day
    • Bus station shuttle*
DONE

Other information

    • Smoke-free property

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Sheraton Norfolk Waterside Hotel Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Parking
View
Bed
Restaurant
Harbors
Food
Elevator

What guests liked

  • Food was fresh, tasty, and served with excellent customer service. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice stay
Shahrazad, 3-night trip

10/10 Exceptional

Staff was very friendly and helpful. View was a plus for this location.
Dayna, 1-night trip

10/10 Exceptional

This hotel was an excellent choice. Everything was outstanding! But the best part was the staff!!! All were wonderful and treated us exceptionally well!!!
janice, 3-night trip

10/10 Exceptional

Great location and friendly staff.
James, 1-night trip

10/10 Exceptional

Clean room. Friendly staff. Enjoyable stay
Rob, 2-night trip

8/10 Very good

Great location
Lloyd, 2-night trip

10/10 Exceptional

Only stayed one night, but it was nice!
Sandra, 1-night trip

8/10 Very good

The location is ideal.
Mark, 3-night trip

10/10 Exceptional

Everything was great- bed was comfortable. Staff very friendly. Loved having someone tell us local activities at breakfast
Christopher, 3-night trip

10/10 Exceptional

Staff were very helpful and friendly. Location is very nice.
Stephanie, 1-night trip

10/10 Exceptional

It was a beautiful hotel and everyone was so incredibly kind. I loved my experience so much.
Mackenzie, 4-night trip

10/10 Exceptional

Was very comfortable convenient and I enjoyed my stay
Daniel, 2-night trip

10/10 Exceptional

Check in and out was quick. Friendly and helpful staff.
Corinne, 1-night trip

8/10 Very good

Nice place to stay
Anthony, 1-night trip

10/10 Exceptional

Property is very close to restaurants on waterside.
Teffany, 1-night trip

10/10 Exceptional

Convinient and nice respectful place
samuel, 2-night trip

8/10 Very good

Great location
Ahmed, 1-night trip

10/10 Exceptional

Great location and walkable to many amenities. Room wasn't ready for an hour after listed check in but not a big deal.
Russell, 1-night trip

10/10 Exceptional

The room was very clean and the staff was awesome!!!
Shaday, 3-night trip

2/10 Poor

I had a terrible experience with the night shift customer service at this hotel. The front desk clerks were incredibly rude, sarcastic, and unprofessional, showing no concern for my well-being as a customer. Their nonchalant attitude and eagerness to leave made me feel unwelcome and disregarded. I even took pictures of the two clerks, as I was so taken aback by their behavior. Because of this unacceptable service, I will not be staying at this hotel again.
Alicia, 1-night trip

10/10 Exceptional

Front desk girls were very friendly and helpful!! Will be back very soon!
Patty, 2-night trip

10/10 Exceptional

Excellent customer service...everything was great
kenneth, 1-night trip

10/10 Exceptional

Was different to othe hotel
Katya, 1-night trip

10/10 Exceptional

The staff were very friendly and helpful. We were there during a hectic weekend but everyone we encountered was excellent. The property is a little dated but overall we enjoyed our stay and will consider staying again next time we visit the area.
Katherine E, 4-night trip

10/10 Exceptional

Great Stay

Had a 2 night stay for a business trip, didn't like the view I had from my room, so asked for a different room and received an upgrade which was perfect. Staff was really pleasant and helpful. Used the valet service and the guys working it were great!
Erle, 2-night trip