Located near Nickelodeon Universe, Crowne Plaza Suites MSP Airport - Mall of America is your gateway to relaxation and adventure. Enjoy the spa tub, unwind at AiRECraft Bar and Grill with breakfast or happy hour, or get some fresh air in the garden.
Sea Life Minnesota Aquarium - 19 min walk - 1.7 km
Nickelodeon Universe - 2 min drive - 1.8 km
Great Wolf Lodge Water Park - 2 min drive - 2.9 km
U.S. Bank Stadium - 16 min drive - 19.8 km
Getting around
Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 10 min drive
St. Paul, MN (STP-St. Paul Downtown) - 21 min drive
Minneapolis, MN (FCM-Flying Cloud) - 21 min drive
St. Paul - Minneapolis Station - 17 min drive
Saint Paul Union Depot - 22 min drive
Fridley Station - 26 min drive
American Boulevard Station - 3 min walk
Bloomington Central Station - 6 min walk
28th Avenue Station - 13 min walk
Free airport shuttle
Restaurants
Margaritaville - 4 min drive
Starbucks - 3 min drive
Hazelwood Food + Drink - 18 min walk
uni uni bubble tea - 3 min drive
Chevys Fresh Mex - 4 min drive
About this property
Crowne Plaza Suites MSP Airport - Mall of America by IHG
Crowne Plaza Suites MSP Airport - Mall of America by IHG is just 3.3 mi (5.3 km) from the airport and offers a free shuttle at scheduled times. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at AiRECraft Bar and Grill, which serves American cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a hot tub. The helpful staff and airport get good marks from fellow travellers. Public transportation is only a short walk: American Boulevard Station is 3 minutes and Bloomington Central Station is 6 minutes.
At a glance
DONE
Hotel size
430 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Off-lead area available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered on-site self-parking (USD 10.0 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
DONE
Transfers
Free airport shuttle from 4:00 AM to midnight*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Travelling with children
Local/corner shop
Children's menu
What to do
Pool table
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business centre
11 meeting rooms
Conference space (8937 square feet)
Services
24-hour front desk
Laundry service
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1981
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
24-hour fitness centre
An indoor pool
Arcade/games room
Hot tub
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
43-inch flat-screen TV
Premium satellite channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Electrical adapters/chargers
Food and drink
Mini fridge
Microwave
Reusable coffee/tea filters
More
Weekly housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
AiRECraft Bar and Grill – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: USD 50 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 30 for adults and USD 10 to 15 for children
Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
Late checkout can be arranged for an extra charge of USD 75.00 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15.0 per day
Pets
Service animals exempt from fees
Pet deposit: USD 75 per stay
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Uncovered self-parking costs USD 10.0 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Minneapolis Int'l
Crowne Plaza Minneapolis Int'l Airport Mall America
Crowne Plaza Minneapolis Int'l Hotel
Crowne Plaza Minneapolis Int'l Hotel Mall Airport America
Crowne Plaza Aire MSP Airport Mall America Hotel Bloomington
Crowne Plaza Aire MSP Airport Mall America Hotel
Crowne Plaza Aire MSP Airport Mall America Bloomington
Crowne Plaza Aire MSP Airport Mall America
Frequently asked questions
Does Crowne Plaza Suites MSP Airport - Mall of America by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Suites MSP Airport - Mall of America by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Suites MSP Airport - Mall of America by IHG?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Suites MSP Airport - Mall of America by IHG?
Yes, dogs are welcome. There's a charge of USD 75.00 per accommodation, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Crowne Plaza Suites MSP Airport - Mall of America by IHG?
Yes. Self-parking costs USD 10.0 per night. Electric car charging is available.
Is an airport shuttle service offered by Crowne Plaza Suites MSP Airport - Mall of America by IHG?
Yes, a free airport shuttle is available from 4:00 AM to midnight at scheduled times.
What are the check-in and check-out times at Crowne Plaza Suites MSP Airport - Mall of America by IHG?
Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 75.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Crowne Plaza Suites MSP Airport - Mall of America by IHG and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Crowne Plaza Suites MSP Airport - Mall of America by IHG also has a 24-hour fitness centre and an arcade, as well as a garden.
Are there restaurants at or near Crowne Plaza Suites MSP Airport - Mall of America by IHG?
Yes, AiRECraft Bar and Grill offers American cuisine.
Does Crowne Plaza Suites MSP Airport - Mall of America by IHG have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Crowne Plaza Suites MSP Airport - Mall of America by IHG like?
Crowne Plaza Suites MSP Airport - Mall of America by IHG is a short 3-minute walk from American Boulevard Station and 9 minutes' walk from Minnesota Valley National Wildlife Refuge.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Crowne Plaza Suites MSP Airport - Mall of America by IHG Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Airport
Restaurant
Parking
Bed
Location
Breakfast
Food
Shuttle
What guests liked
Breakfast was a highlight with a variety of options and clean, well-stocked service. (7 reviews)
The on-site restaurant served excellent meals and had great dining staff. (6 reviews)
The airport shuttle was convenient, efficient, and safe, with drivers being friendly and helpful. (16 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
26 Aug 2025
Time with grandkids
Excellent time with grandkids, loved the pool
Cathy
Cathy, 2-night trip
8/10 Very good
30 Jun 2025
The beds were very comfortable!
Don
Don, 3-night trip
8/10 Very good
15 Sep 2025
The parking was awful and there is very little green space for dog
Lynnae
Lynnae, 1-night trip
10/10 Exceptional
2 Jul 2025
Clean friendly. Love there pillows.
Greg
Greg, 1-night trip
4/10 Fair
25 Aug 2025
Service was excellent however condition of building, elevators, hallways, and room
Was run down and poorly maintained.
Verified traveller
1-night trip
10/10 Exceptional
17 Apr 2025
It’s tucked behind some busier roads and businesses do it’s nice and quiet but super convenient and close to places we liked to go… would definitely stay again!
terry
terry, 1-night trip
10/10 Exceptional
11 Jun 2025
Great staff
Kim
Kim, 1-night trip
4/10 Fair
18 Sep 2025
Never again
We tried hard to leave this place the first night ... parking in completely dangerous .construction ..two way traffic... almost got hit ...roach in room alive ...my feet stuck to carpet in room .. elevators only had one working ... very dated needs a whole new remodeled ..old and smelly ...
Darwish
Darwish, 4-night trip
10/10 Exceptional
22 Sep 2025
Floors need updated. Elevator floors were awful. Main floors have lots of scuffs and missing or chipped tiles. Beds were very comfortable. Food in restaurant was very good. They need more staff though. Pool and hot tub were very good. I’ve stayed here many many times over the years and I see it needs some TLC just in construction and closer cleaning in bathroom floor corners…..but then I’m one who cleans nooks and cranny’s. The staff work very hard and are very pleasant but they need extra workers.
Connie
Connie, 3-night trip
10/10 Exceptional
21 Dec 2024
Great location and lovely hotel
Shannon Star
Shannon Star, 1-night trip
10/10 Exceptional
20 Jun 2025
A good place to stay
The room was clean when I got in, it felt like home away from home. The tv had great channels. The bathroom was clean and with clean towels. The air conditioning unit was working well and kept me cool.
Javier A
Javier A, 4-night trip
8/10 Very good
25 May 2025
Great location
It is in a good location but is showing signs of wear and tear.
Bradley
Bradley, 2-night trip
10/10 Exceptional
26 Jun 2025
Very nice
Tina
Tina, 1-night trip
6/10 Good
24 Aug 2025
Sadly not impressed
Seems nice upon entering. The description via the internet with the hotel and the actual visit didn’t match. They said they only did shuttle to Airport, pool was “not” heated, walls in hallway by baseboards have stuff on them. Haven’t gone to breakfast yet, but not overly excited about it. But the Mall of America was great!!
Doris
Doris, 2-night trip
6/10 Good
1 Sep 2025
Disappointing
It is showing it's age. The parking garage looks ready to collapse. The elevator wouldn't stop at the correct floors. We have stayed here between 6 and 12 nights a year here but we may not stay here anymore.
Bradley
Bradley, 4-night trip
6/10 Good
13 Jul 2025
It was loud
We had a room right next to the elevator. It sounded like a train coming through the wall all night long
Jen
Jen, 2-night trip
8/10 Very good
2 Mar 2025
My wife and I stay here every year on our way home from vacation. Convenient location and pleasant staff
Allan
Allan, 1-night trip
10/10 Exceptional
3 Feb 2025
Close to airport restaurant on site pool hot tub
Deborah
Deborah, 1-night trip
8/10 Very good
2 Apr 2025
The location, hotel, staff and amenities are great. The only reason I gave it 4 stars is that we waited 40 minutes for the shuttle from the airport.
Ryan
Ryan, 1-night trip
4/10 Fair
29 Jun 2025
Pretty run down property, not worthy of its name.
Mihail
Mihail, 1-night trip
8/10 Very good
16 Jun 2025
It is a convenient location with adequate parking and space to sleep, just the pool floor was scratchy and cut my daughter’s foot, floor around was dirty, and the whirlpool was out of service.
Amanda
Amanda, 1-night trip
6/10 Good
18 Aug 2025
We feel waitress at dinner was more concerned about her regular bar patrons rather than attending to customers.
Also after we were on shuttle, driver informed us he does not stop at our terminal.
We had to figure out the light rail, good thing we left early!
Website said $10 a day for park and fly, we were charged $20 per day.
Won’t stay here again.
Michael
Michael, 1-night trip
10/10 Exceptional
12 Mar 2025
The front desk agent was really nice.
Sara
Sara, 1-night trip
10/10 Exceptional
22 Dec 2024
A very well located hotel near the Americad shopping