When i got rhey hadcissues finfing the hotel credit card online at expedia. I had to wait for quite some time. I was very tired and just wanted to go up to my room and go to sleep. The door trim on the elevator had paint that was chipping off, and the door on my hotel room was quite small, did not look like it should have been the door to go on the entrance to my room. The bathroom door was to big for the framecso it didnt close all the way, there wasnt anyway to call down to the office for assistance with anything if i needed anything because the room phone was missing buttons. The breakfast was not free and the food was ot that great at al., they only offered orange juice and water to drink, if you wanted coffee that was a separate price and for a large coffee it was $3.75. From i could tell the dining was nice. But overall, I was not impressed. Therefore i would grade this hotel a D. It was quite though and i did get some sleep.