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Really pleasant experience all the way around. From ease of parking, to checkin with the friendly and helpful staff. Room was great as well as the little âextrasâ - breakfast, mixer, etc. All positives!
Great stay. Excellent location. Staff was very helpful and friendly. Hotel rooms were nice. I do wish they had a microwave and an iron vs a steamer. Would definitely stay here again.
I was very happy staying here. The room was very nice and relaxing. The staff was friendly. The location to the theaters and 5th and Madison Avenues were very conveniently close. I am planning my next trip in October and will probably stay there again.
ExperiÊncia horripilante. O hotel ÃĐ extremamente barulhento, voce nÃĢo consegue dormir tranquilamente. Barulho de policia, ambulancia, pessoas gritando na rua o tempo todo. Staff trata tudo com indiferença. Rede de luxo que te entrega um hotel Ibis.
Great rooms. Okay lobby. Restaurant/bar looked nice but when we went for a drink despite it being empty they wouldn't accomodate us because the tables were all reserved. Really weird and off-putting. There is also a very noisy construction site with obnoxious 24x7 way too bright lights right behind the hotel that was annoyingly noisy.
We had a great experience at the hotel. It was comfortable and close to our favourite places. The drainage in the bathroom sink was a little slow, but thatâs all that we found that could use improvement. Staff were great.
This lovely hotel was located in Times Square, and although it was generally pretty quiet, there is construction happening adjacent to the hotel...right outside my window, beginning at 7 am. There are other rooms, facing a different direction, and I would suggest booking one of those. Otherwise, the hotel staff was very nice, accommodating, and the bed was comfy !
We have stayed at this property somewhere near 15 times. We love it because of its great location. This time we had a few issues. This time, we had issues with the shower, where it was erratically hot, then cold, then low water pressure. Also, the AC was not cooling sufficiently.
The location was convenient to Times Square, many Broadway shows and the subway. Biggest downside was that the AC didn't really work well, so our room was pretty hot the whole time.
Water not refreshed every day; no seum bugs in room; not biting but annoying; horrendous noises in bathroom from other rooms or floors. No chair in room and no drawers for cloting.