The hotel was closed upon arrival. I was not notified through hotels.com
Michelle
ทริปกับครอบครัว 3 คืน
10/10
Estadia maravilhosa, hotel com ótima localização
Joanna
ทริป 2 คืน
8/10
Hiedie
ทริป 1 คืน
2/10
Showed up to check in and the hotel was closed and I was never contacted.
Took a full day and multiple texts and phone calls to get a refund. Communication could have avoided all of this!!
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Gerald
ทริปกับเพื่อน 2 คืน
2/10
William
ทริป 2 คืน
6/10
AC was inoperrative , some of eminities were not available , fitness room needs attention
Carroll
ทริปธุรกิจ 4 คืน
8/10
The only issue I had was the AC wasnt working during our stay so it was hot. However, the staff did let us know of the issue on arrival and let people choose whether they wanted to stay. We were only there for one night so we toughed it out. Our stay was pleasant otherwise, and if we are ever in town for a Grizz game I would book here again.
Brittney
ทริป 1 คืน
2/10
Kristian
ทริปกับเพื่อน 2 คืน
2/10
Hotel in complete disrepair. No AC, 1 of 3 elevators operational and the lights didn't work in that one. Skeleton staff doing the best they could, but place should be closed by corporation until they can bring it up to standard. The list of what is wrong this place is endless.
Wesley T
ทริป 1 คืน
4/10
Ingen airconden varmt på rummet ca 30 grader
Inget varmvatten
Fick byta rum efter fyra timmars väntan
Få gäster på hotellet
Tomas
ทริป 2 คืน
4/10
Yangja
ทริป 3 คืน
4/10
Never checked in. The air conditioning was out of service (for months) and we were not notified in advance, by either hotels.com or the hotel. We ended up canceling the reservation and paying more to stay at another hotel, which was very inconsiderate and inconvenient. The front desk worker was kind and courteous.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
8/10
Chris
ทริป 1 คืน
10/10
Edward
ทริป 1 คืน
8/10
Tiffany
ทริป 1 คืน
2/10
Guy
ทริป 1 คืน
2/10
No air conditioning in the rooms was 85 degrees the entire stay.
The employees were great super nice and the only reason we staid.
Tylair
ทริป 2 คืน
2/10
When I checked in there was no air conditioning, no lights in the elevator and when I wanted to take a shower there was no hot water. I was only staying one night because I was just passing through on a long road trip and the main reason for me to stop is to be able to take a shower. Nobody did anything to compensate me including Hotels.com