6/10 ดี
10 ธ.ค. 2025
Checking in was a breeze, however the first room we were given the door mechanism did not work. Went back to the front desk and the staff member said oh. Yeah we’ve had problems with that door, but I wanted to try it. So we got new keys for another room. We checked in and after a long drive my husband tried to take a hot shower to loosen his muscles. There was no hot water. It barely got to Luke warm water. We ended up calling it a night and went to bed. The beds are firm, but the pillows are firmer. We woke up late and missed breakfast. Took another cool shower and went to the store to get slippers (floors were filthy) and new pillows.
We finally called the front on our last night as the water wouldn’t even get to warm. The maintenance man came and spent well over an hour trying to figure out what to do. We were able to get back to warm water, but we were so sore from our four nights of cool showers and uncomfortable beds.
We’ve stayed here on and off since 2014, and I can say as a long time customer, there have been changes and not great ones. 3 stars purely for the maintenance man and the guest service who checked us out of the room. They were great.
We visit Anaheim 1-2 times a month, but we will likely not stay again unless there is one heck of a deal on rooms. The value isn’t there anymore, unfortunately.
Amy
Amy, ทริปธุรกิจ 4 คืน
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