6/10 ดี
27 มกราคม ค.ศ. 2025
Disappointing Customer Service
Housekeeping was quite poor, the beds although made were done so very untidily, sheets and pillow cases had holes and small rips in, including what appeared to be burnt/singe marks on the bed cover. The air conditioning unit in the main room did not work and when this was raised with the front desk, was told it was a “dummy unit” and not meant to work. Which makes little sense and given it was wired into the wall seems highly unlikely. All the dishes from the previous guests were still dirty and left in the dishwasher, which also did not work. This was also raised with the front desk, who couldn’t care less so we were left to hand wash the dishes ourself after getting a tea towel/dish washing liquid from the front desk due to none in the room. On the positive side the location is convenient and we found the beds comfortable, but this would not be enough for us to return, especially since there are several other properties nearby with the same price point.
Logan
Logan, ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
