Overall stay was good but couldn’t understand why electric cars had to pay to charge your vehicle. Most hotels are complimentary. It was not posted you could regular park in the hotel lot with a pass from inside only a sign with a QR code to scan and pay for parking in the lots. Pretty deceptive to the customer. I did go inside and get passes for my 2 cars (1being electric) and asked about a pass for the electric cars and was told they knew nothing about that or how it worked. I thought that was interesting. Couldn’t understand why there was no exhaust fan in the bathroom! Other than that it was good room was clean and beds very comfortable!
Tina
ทริปกับครอบครัว 1 คืน
2/10
The fact that their have handicapp accessible rooms as far as possibly from the elevators. I asked for a ground floor or first floor room with easy in and out. I was put on the 7th floor in far corner of the building. Was not warned the ice maker didnt work, that they had a leak in the ice room and the ceiling tile was moldy and completely covered in mold. There was a NEEDLE next to the mircowave! I had to have room servicw clean the shower because there was hair in the shower. The bar to "help you" off the super low toilets was COMING OUT OF THE WALL! couldnt use it. There was some weird board in the showernwith exposed screws and chaulking on them, dark shower with no light. Explain to me how the toilet is super low, the sinks are regular height and the bed is super high. If we were wheelchair bound that would have played a big part of an issue. Dont get me started on the PAY TO PARK! and the tiny tiny tiny print that you have to PAY FOR BREAKFAST. If you're going to act like an updcale hotel then BE an upscale hotel. Dont redo your lobby and bar area thinking youre done. Do better for those who need handicapp accessible rooms!
Essie
ทริป 1 คืน
2/10
Mahneerah
ทริป 3 คืน
8/10
Cisco
ทริปกับเพื่อน 1 คืน
8/10
This hotel has several EV car chargers, which was very convenient for me. Overall, nice experience. On the negative, they only had one desk person and there were long lines to check in throughout the 24 hours I was there. I also did not like that they charge you $15/night for parking in an open, unsecured lot in a suburban area.
Lynne
ทริป 1 คืน
10/10
ผู้เข้าพักจริง
ทริปกับเพื่อน 2 คืน
8/10
Enjoyed our stay, good location for drivers and also handy shuttle available to drop off at local light rail station
George
ทริป 7 คืน
8/10
The hotel has not maintained their room upholstery and furniture . I asked to change rooms when I saw my setee was visibly stained and the tv cabinet had a white residue on it . I was given a second room that had not setee . Furniture in both was extremely worn , banged up .
Dianne
ทริปกับครอบครัว 4 คืน
10/10
Attended the PGA Championship for one day and stat at the hotel too short of a stay.
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Lisa
ทริป 1 คืน
10/10
Been going to this hotel in the CIAA days when it was the Crown Plaza!! Loves it then and now that it's called The Sonesta..All the staff is great from the front desk to the housekeeping. Will continue to come back again and again!
Shawnda
ทริป 1 คืน
10/10
John
ทริปกับเพื่อน 3 คืน
10/10
ผู้เข้าพักจริง
ทริปกับเพื่อน 2 คืน
10/10
Luis
ทริปกับครอบครัว 1 คืน
10/10
troy
ทริป 1 คืน
10/10
The front desk was really helpful and polite. We loved our stay and they even allowed us to extend our checkout time ! Definitely staying here again.