I booked a king room and when I arrived they told me they ran out of king rooms. I was upset because I made the reservation for a king and wasn’t given that but instead 2 full size beds.
Melanie
ทริป 2 คืน
10/10
Amanda
ทริปกับเพื่อน 1 คืน
2/10
Nikia
ทริป 1 คืน
10/10
We had an amazing stay at the hotel. Everyone was so kind and courteous. The food was delicious. The room was very clean. I have nothing but praise for the hotel.
Terry
ทริปกับเพื่อน 1 คืน
8/10
Antonio
ทริป 1 คืน
10/10
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
8/10
Nice place, nice location, older hotel, mold in bathtub :(
Jeri
ทริปกับครอบครัว 2 คืน
8/10
My stay was okay. The front desk clerk was very nice. Parking was reasonable. The only thing I would say I disagree with is the thin bedding. When I asked for extra linen, it was still thin blankets. It just wasn’t what I expected. Overall good stay.
Shamara Sharee
ทริป 1 คืน
10/10
monique
ทริปกับครอบครัว 1 คืน
10/10
Robert
ทริป 1 คืน
10/10
We were stranded at Reagan National due to flight cancellation. I wish there was a discount for unfortunate travelers that couldn't stay at the airport and were afraid to sleep in the woods nearby. Lol. Seriously though, should offer a discounted rate. The check in staff was amazing. Thank goodness they had toothbrush and toothpaste for us to use. Now the breakfast bar looked okay but it was freezing in that area and I sat there long enough to take a bite of cantelope and had to leave. Why not get a jacket you ask? Again, we were stranded. Our luggage was not available.
Heidi
ทริป 1 คืน
10/10
MARGARET
ทริป 2 คืน
8/10
ผู้เข้าพักจริง
ทริป 3 คืน
8/10
Good experience overall but noticed when booking on Hotels.com not the best room are reserved . This time the room allocated were on the very 1st floor almost basement ( hardly natural light were coming in). Sometimes rooms confirmed are close to the elevator, noisy area.
This is not right.
CATHERINE
ทริปกับเพื่อน 3 คืน
10/10
My stay on the 11th floor view of DC was perfect, bed comforting,
Adrian
ทริป 2 คืน
2/10
I am reaching out to you guys about my recent stay at the Sheraton in Arlington, VA. First the issue I had was a dirty sheet and blanket on the bed. I reported this twice to the front desk, and it took about 2 hrs for someone to bring a new blank. after i asked for sheets and a blanket. The cover reeked of perfume and makeup everywhere on sheets and blanket. I had to call back dowstair to get the sheet, and I had to remake the bed. I left the dirty sheet on the floor and the very next day room service. Got the covers off the floor and put them back on the bed and we could see the same makeup stains. I had to call back downstair to explain what happened and they said they were going to get someone to my room, I was told they would remake the bed they didnt do that either. I had to again make up the bed.The next morning a housekeeper came knocking on my door asking if was leave at 8 am but check out was 12pm
Kierra
ทริปกับครอบครัว 2 คืน
8/10
The staff and cleaning people are great. The hotel is very dated. Our bathroom had rust and the toilet seat looked like it had been painted was bubbling up.
Andrea
ทริป 4 คืน
4/10
No AC working in room and none of us got any sleep because it was too hot. The customer service was poor as they didn’t offer to switch rooms or help remedy the situation in any way. Not even a fan.
ผู้เข้าพักจริง
ทริป 1 คืน
8/10
Flavio
ทริป 1 คืน
6/10
I booked at this location because the Sheraton promoted free shuttle service to DCA Reagan Airport. When I checked in, the concierge told me the shuttle service starts at the same time my flight departed, 6:00 am. I had to request a Lyft, which worked out perfectly.
The room was nice, except the towel rack was falling out of the wall and the coffee tasted like cardboard.
Elena
ทริปกับครอบครัว 1 คืน
8/10
Fatemah
ทริป 1 คืน
6/10
This place is quite out of the way if your business is in DC. Not so if your business is with the Pentagon.
Pros: Clean enough, quiet room for a stop on the way or Pentagon business. Main lobby is pleasant and airy.
Cons: No breakfast included, because of that, the price is too high. Rooms are old, bathroom was grubby. They speak as if they're doing you a favor by charging only $15/night for parking "because you're a guest".