2/10 Poor
8 Jan 2025
Terribly unclean and unhygienic
Initial room provided 240, aircon was non functional. We were asked to moved to 153 and TV was not working. Cables exposed.
The shower was filthy to say the least as had to place the bath mat in the shower to shower. The shower floor was in a terrible state like it had not been clean for ages. The linen was mouldy smelling. The room was stuffy like damp smell. I have never been so appalled by the state of a room - and clhg should really look into the review of this road lodge. Don’t operate a hotel if the bare minimum cannot be done. Cleanliness is paramount! I had intentions prior to my stay to rebook a few more nights but the condition completely changed my mind.
Senovia
Senovia, 1-night trip
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