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Bay Village Tropical Retreat & Apartments

3.5 star property
Escape to a tropical oasis where warm hospitality meets modern convenience. Take advantage of tour assistance and enjoy stunning views from your own private haven.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bay Village Tropical Retreat & Apartments

Outdoor pool, pool loungers
Front of property
Outdoor pool, pool loungers
Studio | Desk, iron/ironing board, cots/infant beds, free WiFi
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Pool
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach towels
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Car hire on-site
  • Library
  • Front desk safe

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is ฿2,965
฿3,262 total
includes taxes & fees
14 Jan - 15 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room

View from room

Family Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, cots/infant beds, free WiFi

Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
TV
Separate bedroom
Ceiling fan
Hairdryer
  • 36 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 3 Bedrooms

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
  • 110.0 sq m
  • Resort view
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Triple Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Triple Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Apartment, 2 Bedrooms

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Apartment, 2 Bedrooms

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
  • 84 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

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Free WiFi
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8.8 out of 10, Excellent, (1010)
The price is ฿2,983
฿3,281 total
includes taxes & fees
27 Jan - 28 Jan
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About the area

Map
227 Lake Street, Cairns North, QLD, 4870

What's nearby

  • Cairns Esplanade - 3 min walk
  • Cairns Base Hospital - 3 min walk
  • Cairns Central Shopping Centre - 17 min walk
  • Esplanade Lagoon - 20 min walk
  • Cairns Marlin Marina - 4 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 6 min drive
  • Freshwater Station - 10 min drive
  • Redlynch Station - 11 min drive
  • Cairns Station - 22 min walk

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬10 min walk
  • ‪Atrium - ‬13 min walk
  • ‪Sushi Train North Cairns - ‬8 min walk
  • ‪Lobby Bar - ‬3 min walk

About this property

Bay Village Tropical Retreat & Apartments

Bay Village Tropical Retreat & Apartments offers a fantastic location, putting you only steps from Cairns Esplanade. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace and a garden are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, French, German, Indonesian, Italian, Japanese, Spanish

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 1.51 per cent for credit card payments
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Free off-site parking within 1 ft
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Rafting nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per accommodation, per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately AUD 16 for adults and AUD 10 for children
  • Credit card charges are subject to an extra charge of 1.51 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 29.0 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

Does Bay Village Tropical Retreat & Apartments offer free cancellation for a full refund?
Yes, Bay Village Tropical Retreat & Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bay Village Tropical Retreat & Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Bay Village Tropical Retreat & Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bay Village Tropical Retreat & Apartments?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Bay Village Tropical Retreat & Apartments?
Check-in start time: 2:00 PM; check-in end time: 10:30 PM. Check-out time is 10 AM.
Is there an on-site casino at Bay Village Tropical Retreat & Apartments?
No, this hotel doesn't have a casino, but Reef Hotel Casino (3-min drive) and Cazalys Cairns (5-min drive) are both nearby.
What is there to do at Bay Village Tropical Retreat & Apartments and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Bay Village Tropical Retreat & Apartments?
Yes, there's an on-site restaurant.
What's the area around Bay Village Tropical Retreat & Apartments like?
Bay Village Tropical Retreat & Apartments is in Cairns North, a short 6-minute drive from Cairns, QLD (CNS-Cairns Intl.) and 3 minutes' walk from Cairns Esplanade.

Bay Village Tropical Retreat & Apartments Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Balinese flavour close to Cairns Hospital
We had hoped to postpone our stay by a week but found that the cancellation policy kicked in almost three days before we were due to arrive and there was no recourse to changing dates. Fortunately, rather than sacrifice the 100% cost, we were able to work things so we could make use of the night. We enjoyed a first class meal at the attached Balinese Restaurant with a delicious menu and fast, friendly and professional service. We had a studio room with a kitchenette with a microwave and essentials for self-catering if desired. Although the decor may be considered dated, the room was spotless and the beds were comfortable with no road noise from outside. There is a medium sized swimming pool in the centre of the two-story complex. There is limited secure parking. The location is ideal for those needing to be close to Cairns Hospital and nearby medical services. It is also handy to other restaurants and a block from the Esplanade.
1-night trip
Verified Hotels.com guest review

6/10 Good

Warren, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

6/10 Good

Anne, 1-night trip
Verified Wotif guest review

8/10 Very good

Great dining, friendly staff, close to the CBD
Thomas, 3-night trip
Verified Wotif guest review

6/10 Good

Great restaurant, large rooms.
Peter, 2-night family trip
Verified Wotif guest review

8/10 Very good

Easy check-in and checkout great location
William, 1-night family trip
Verified Wotif guest review

8/10 Very good

Overall the resort is nice and location is good, a bit noisy in early morning when gardener came to work during our stay Not happy with the $50 security deposit not yet refund after nearly 3 weeks, contacted the resort 2 times, still not happening
mindy, 3-night family trip
Verified Expedia guest review

8/10 Very good

Amie, 4-night trip
Verified Expedia guest review

6/10 Good

Room was not cleaned daily! Ceiling fan in bedroom faulty
Wendy, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Large room. Staff were friendly My shower was a bit average...
Grayson, 3-night trip
Verified Wotif guest review

2/10 Poor

Avoid at all costs. Sooo noisy, nothing like the photos, sheets don’t fit the bed, dirty. List goes on
Andrew, 1-night romance trip
Verified Wotif guest review

8/10 Very good

It’s a structure a little bit old but the garden is beautiful
Lorella, 5-night family trip
Verified Wotif guest review

6/10 Good

Elizabeth C, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Quite and convenient
Liz, 1-night trip
Verified Wotif guest review

6/10 Good

Shilpa, 3-night trip
Verified Expedia guest review

8/10 Very good

Bay Village Tropical Retreat is nice and handy to the hospital and down town Cairns
Craig, 2-night trip
Verified Expedia guest review

8/10 Very good

Good place for a quick trip
Jenna, 2-night family trip
Verified Expedia guest review

4/10 Fair

The room was decent but it was very musky and did not smell very nice. The property in general seemed nice and the walk to Esplanade was nearby. It worked for us for one night stay but I wouldn't stay any longer. Sadly there was also a complete power outage in the hotel in the evening, not the hotels fault but it was not a pleasant experience.
Kitty, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

One might stay in Cairns
The apartments were separated from the hotel -across the road. We were on the 2nd floor and no lift so it was a bit tedious. Otherwise everything was clean and comfortable
R, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

This is a budget family place if that’s what you’re looking for. The beds were old and uncomfortable. Every surface was sticky no matter how many times you wiped it clean. Bath was old mouldy in shower corners and sink cracked. It’s very very basic. It needs a lot of maintenance and updates
Joanne Den, 4-night trip
Verified Wotif guest review

8/10 Very good

Accommodation was clean, bed was good. Very roomy and fine for 1 person but would have been small for 3 people. Staff were very helpful and friendly. The complex was old and could do with refurbishment. I was in room 323 on first floor which had a long verandah leading to other rooms. Very noisy with people coming and going at all hours.
Lauren, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Rooms need updating. Bed was very hard and uncomfortable. Rooms need a comfortable chair for sitting to relax.
Betty, 7-night trip
Verified Expedia guest review

2/10 Poor

Sales over service
Never have I been treated so bad at check-in. One double bed for two female friends is not acceptable in most instances. Also being told a portable bed was unavailable and ten minutes later being told there is a portable bed. There was water dripping on me whilst sitting on the toilet and also standing at the sink doing my teeth. The rooms are dated and a lift or ramp is required for heavy cases for upstairs.
Lorraine, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jaidon, 1-night trip
Verified Expedia guest review