333 Universal Hollywood Drive, Universal City, CA, 91608
What's nearby
Universal Studios Hollywood - 8 min walk
Universal CityWalk - 12 min walk
Warner Brothers Studio - 6 min drive
Hollywood Bowl - 6 min drive
Hollywood Walk of Fame - 7 min drive
Getting around
Burbank, CA (BUR-Hollywood Burbank) - 18 min drive
Van Nuys, CA (VNY) - 22 min drive
Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive
Los Angeles Intl. (LAX) - 51 min drive
Downtown Burbank Station - 10 min drive
Sun Valley Station - 12 min drive
Glendale Transportation Center - 12 min drive
Universal City Station - 8 min walk
Restaurants
The Wizarding World of Harry Potter - 18 min walk
In-N-Out Burger - 15 min walk
Starbucks - 9 min walk
Krusty Burger - 7 min walk
Antojitos Authentic Mexican Grill - 9 min walk
About this property
Sheraton Universal Hotel
When you stay at Sheraton Universal Hotel, you'll be within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The California's, which serves American cuisine and is open for breakfast and lunch. Other highlights include a poolside bar, a fitness centre and a hot tub. Fellow travellers love the pool and comfortable beds. The property is only a short walk to public transportation: Universal City Station is 8 minutes away.
Languages
Arabic, Chinese (Mandarin), English, French, Korean, Russian, Spanish
At a glance
Hotel size
461 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Check-out time is 11:00 AM
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (1 total, up to 18 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (USD 39.60 per night; includes in/out privileges)
Secured on-site valet parking (USD 55 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Golfing nearby
Working away
Business centre
17 meeting rooms
Conference space (32774 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Television in common areas
Fitness centre
An outdoor pool
Hot tub
Vegan dining options
Vegetarian dining options
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed-captioned TV
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Thin carpet in room
Tile flooring in room
Room amenities
Be entertained
43-inch LCD TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The California's – This restaurant specialises in American cuisine and serves breakfast and lunch. Reservations are required.
The Reel Pool Bar – This poolside bar specialises in Californian cuisine and only serves light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
In the Mix Lobby Bar – This lobby lounge serves dinner and light fare. A children's menu is available. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 21 to 34 per person
Children & extra beds
Rollaway beds are available for USD 30.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Parking
Covered self-parking costs USD 39.60 per night with in/out privileges
Secured valet parking costs USD 55 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City
Frequently asked questions
Does Sheraton Universal Hotel offer free cancellation for a full refund?
Yes, Sheraton Universal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Universal Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Sheraton Universal Hotel?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 125 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Universal Hotel?
Yes. Self-parking costs USD 39.60 per night. Valet parking costs USD 55 per night. Electric car charging is available.
What are the check-in and check-out times at Sheraton Universal Hotel?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Sheraton Universal Hotel and nearby?
Sheraton Universal Hotel has an outdoor pool and 1 hot tub, as well as a fitness centre and a garden.
Are there restaurants at or near Sheraton Universal Hotel?
Yes, The California's offers American cuisine and poolside dining.
What's the area around Sheraton Universal Hotel like?
Sheraton Universal Hotel is a short 8-minute walk from Universal City Station and 8 minutes' walk from Universal Studios Hollywood. Travellers say that the area is walkable and good for families.
Sheraton Universal Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Jan 2025
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jan 2025
Cheryl
Cheryl, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Good for Families
We spent Christmas on the property. Most of it seems fully remodeled, there are some parts that still are under construction. Overall it was a perfect stay! The only constructive feedback I have is to smell your towels before use. One of ours was not the best smelling.
Zandra
Zandra, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Samantha
Samantha, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Jan 2025
Tania
Tania, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Khawar
Khawar, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Colin
Colin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Tiffany
Tiffany, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 Jan 2025
Poor customer service, nice hotel
The hotel location was perfect, the hotel itself was great but the staff were an issue. We obviously booked for a two day cisit to universal and checked in late after a day in the park. When we arrived in the room the sofa bed wasnt made up, somwe called reception and they tood us to donit ourselves. There wasnt enough sheets tomdo it and we were made to feel very unwelcome and blamed us! Poor service
Richard
Richard, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Yu
Yu, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
scott
scott, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Great
We visited universal studios and stayed at the Sheraton hotel for one night, we had a great experience and we will keep coming back. Thanks!
Fernando
Fernando, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2024
KANIATARIIO J
KANIATARIIO J, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Jennifer
Jennifer, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Maria
Maria, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
4/10 Fair
27 Dec 2024
Sheets had hair on them two nights in a row, towels had dried boogers and hair on them