This hotel is supposed to be Hotel of the Year but it falls short on so many levels.
Dated hotel
Check in was a nightmare as waited awhile in line then it took another 12 minutes to check to see if room I had already paid for was available.
Went to room and key card did not work.
6 staff at front desk and only 3 working. Wi-Fi was not working but they finally fixed it. No hand towels or wash cloths in room.
Spoke to General Manager on duty and all she said was they were sorry and that was it.
Do not bother as this hotel is not worth it.
Dr. Michael
ทริปธุรกิจ 1 คืน
10/10
Convenience and friendly staff. Breakfast is always good
Robena
ทริป 1 คืน
10/10
Mario
ทริป 1 คืน
10/10
Jordan
ทริป 2 คืน
10/10
martyn
ทริป 2 คืน
10/10
Nida
ทริปกับครอบครัว 1 คืน
8/10
Staff was great! Love the location. Rooms are a little outdated. My biggest issue was the odor in the rooms, especially in the toilets. It smelled of sewage/canal. We had to look at at least 4 rooms before settling on one that had less smell. We had to buy air fresheners.
ผู้เข้าพักจริง
ทริปกับครอบครัว 10 คืน
8/10
AlRay
ทริป 4 คืน
6/10
I've stayed for more than a week (staggered days). The hotel always do not provide enough toilet paper. There is always one half roll toilet paper which is not enough. The telephone in our room was not working that we had to go downstairs to ask for a bellboy but it took the bellboy awhile to come up. So we had to wheel our suitcases downstairs.
There is always issue with blocked bathroom sink plus connections of the shower needs fixing.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
Amazing staff clean rooms perfect location next to the mall
Michael
ทริป 1 คืน
10/10
Jeroslyn
ทริป 1 คืน
10/10
Jerry
ทริป 1 คืน
10/10
CONCEPCION
ทริปธุรกิจ 2 คืน
10/10
This is a really good hotel that I will come back to.
Anders
ทริป 1 คืน
10/10
Had a great stay!
Grace
ทริปกับครอบครัว 1 คืน
8/10
Summit hotel is a great place to stay if you are in Tacloban. Robinson’s is right beside which was very nice. Their breakfast buffet was awesome and the staff were awesome as well!!
MannyAda
ทริปกับครอบครัว 4 คืน
10/10
It was a nice stay, got to see the amazing staff again and I'm overall comfortable with my stay, I didn't have any issue
Mitchell
ทริป 7 คืน
8/10
Extra easy and convenient
Leonor
ทริป 2 คืน
6/10
Convenient easy access to the mall. I love their in house coffee. Staff are extremely nice and professional.
Leonor
ทริป 2 คืน
10/10
Ramon
ทริป 1 คืน
10/10
Ramon
ทริป 1 คืน
8/10
This is our favorite hotel to stay for many years now.Its because of convenience. And The breakfast buffet is also great. The staff is friendly as well.
Overall the hotel is one of the best in Tacloban in terms of convenience. It is walking distance to Robinsons mall and they have parking space.
This recent stay were a little disappointed on cleanliness as there was a pimple puss splattered on the mirror, housekeeping must have missed it . The door handle was broken you had to push it to get it attached. The toilet paper holder was flimsy as you pull the roll.
Otherwise, it’s highly recommended.
Robena
ทริป 1 คืน
10/10
I always stay at Summit Hotel when I visit Tacloban. Staff are very helpful.