Naismith Memorial Basketball Hall of Fame - 10 min drive
Getting around
Westfield, MA (BAF-Barnes Municipal) - 17 min drive
Hartford, CT (BDL-Bradley Intl.) - 31 min drive
Holyoke Station - 12 min drive
Springfield Union Station - 12 min drive
Windsor Locks Station - 25 min drive
Restaurants
Chick-fil-A - 5 min walk
Starbucks - 8 min walk
Buffalo Wild Wings - 4 min walk
McDonald's - 9 min walk
Panera Bread - 9 min walk
About this property
Tru by Hilton Chicopee Springfield
At Tru by Hilton Chicopee Springfield, you'll be within a 10-minute drive of MGM Springfield. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre, a fitness centre and a snack bar/deli are other highlights. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
108 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site carport
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–10 AM
Bar/lounge
Snack bar/deli
Travelling with children
Children's games
Toys
Art supplies
Working away
24-hour business centre
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Pool loungers
Facilities
Built in 2018
Safe-deposit box at front desk
Picnic area
Terrace
24-hour fitness centre
An indoor pool
Arcade/games room
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch LED TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Mini fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
State tax ID – C0004550610
Also known as
Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee
Frequently asked questions
Does Tru by Hilton Chicopee Springfield offer free cancellation for a full refund?
Yes, Tru by Hilton Chicopee Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Chicopee Springfield?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Tru by Hilton Chicopee Springfield?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Chicopee Springfield?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Chicopee Springfield?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Tru by Hilton Chicopee Springfield?
No, this hotel doesn't have a casino, but MGM Springfield (9-min drive) is nearby.
What is there to do at Tru by Hilton Chicopee Springfield and nearby?
Tru by Hilton Chicopee Springfield has an indoor pool and a 24-hour fitness centre, as well as an arcade and a picnic area.
What's the area around Tru by Hilton Chicopee Springfield like?
Tru by Hilton Chicopee Springfield is a short 15-minute walk from Chicopee Falls Dam and 19 minutes' walk from Chicopee Memorial State Park. Travellers give top marks for the hotel's prime location.
Tru by Hilton Chicopee Springfield Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Great Stay!
Comfy, clean and quiet!
Kenneth
Kenneth, 1-night family trip
Verified Hotels.com guest review
6/10 Good
16 Dec 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2024
For a funeral.
Right on the turnpike so kind of loud. Otherwise everything was good.
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Clare
Clare, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Wonderful hotel! Clean snd new!
This hotel was so clean and new! I had to come to the city for a memorial service for my sister at a college she worked at. It was a hard trip to take! The hotel made things much easier for me! Definitely a great value for what I received. The beds were comfortable and the bathroom was beautiful. Temperature was perfect for sleeping.
Jennifer
Jennifer, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Great Stay
Great customer service and comfortable and clean room.
Wendi
Wendi, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2024
Good stay
Room was clean and good breakfast! Downside was that I could hear my neighbor snoring all night. Even with the room fan on
Good location with many food and shopping options.
Kim
Kim, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Pauline
Pauline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Oct 2024
Excellent hotel for 6 flags
The hotel is modern design. Very clean and comfortable.
The breakfast was good, included also self nade pancakes.
We also used the laundry machine (operated by quarters).
We went to the Six Flags park that was 15-20 minutes driving.
Neta
Neta, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Great place ask for the back of the hotel as hwy 90 is there.
Minimal things in room like coffee but in the lobby 24/7
Pat
Pat, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
We had a great stay. We would definitely stay there again and recommend it o friends. . The room was very clean, extra towels , pillows and bed was comfy.
Byron
Byron, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
The staff at this hotel are exceptional: friendly, helpful, and thoughtful. I aleays stay there when traveling because the hotel is top notch but the staff us even better.
Kathleen E
Kathleen E, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
The Game Area was a bonus to the excellent service
My kids loved the game area with the foosball table, board games and puzzles. We used the swimming pool and my kids loved the various fun seating arrangements that they could try each day. Usually we sleep in a hotel and leave hut this was fun to hang out in as well. Definitely recommend this place!
Enci
Enci, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Helena was excellent, helpful and very accommodating at check in and throughout our stay.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
STEPHEN
STEPHEN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Jackie
Jackie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Very clean, no carpets! 😊 room was big like a studio apartment. Bathroom was very big and modern. Close to restaurants and highway. Nice breakfast. Staff was very attentive and polite.
We highly recommend it.
Verified traveller
4-night family trip
Verified Hotels.com guest review
6/10 Good
30 Sep 2024
Nathanael
Nathanael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Sep 2024
Quiet comfortable room.
Jo Ellen
Jo Ellen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Sep 2024
Paula
Paula, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Sep 2024
Walter
Walter, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sep 2024
Friendly atmosphere
Mari-Ann
Mari-Ann, 2-night trip
Verified Orbitz guest review
8/10 Very good
17 Sep 2024
Christine
Christine, 1-night trip
Verified Expedia guest review
2/10 Poor
14 Sep 2024
I was woken up at 7:00 am by loud banging in the air conditioner. I called the front desk and they said to turn it off because the engineer would be in at 8:00. The noise got unbearably loud and sounded dangerous. I was forced to leave the room and check out early at 7:30 am. The clerk was supposed to email my receipt but did not.