We were slightly later than planned to check in but before the front desk closed. I felt that check in was rushed and seconds after they left, we had questions and returned to the office and no one was there--we used the phone to try and contact them to answer our questions (how to use the air conditioner, etc) and there was no response. We were able to get answers, but it took extra time. The room was great--there is a mini-split but only in the main room. It was cool while we were there so it seemed to work okay--but during a hotter time, I would worry about it being too hot. As the presence of air conditioning was a big factor in choosing accommodations on this trip, I wish they'd been a little clearer.
Jeanette
ทริป 3 คืน
10/10
We arrived early, the building very easy to find. Our apartment was ready so we were able to get settled before heading out for the rest of the day. The accommodation was very new and very clean, the hot -tub a definite bonus, and the host was very friendly and helpful, giving us advice on tours etc to do during our stay which we followed and were glad we did!
Gavin
ทริปกับครอบครัว 1 คืน
8/10
Large lounge and kitchen.
Comfortable bed and dishwasher.
ผู้เข้าพักจริง
ทริป 3 คืน
6/10
I splurged on this place because of the laundry and the free bicycle. The manager/owner was extremely kind and accommodating, however the laundry machine did not work and there are not bikes available which needs to be updated in their advertising. The owner lent me their personal bike which as I said very kind— however the tires were flat and in the end it was unusable. I was counting on having the bike as transportation—I do not recommend staying here without a car! The laundry alternative was inconvenient and so while I appreciate the effort it was not remotely a 5star experience or worth the price— I spent my entire stay figuring out workarounds to what was advertised but not functional or there when i arrived. Searching past reviews, I’m not the only person who experienced this (constantly not working laundry) and a lot of the good reviews are for the kindness of the owners more than for the place— I would recommend the adjacent property w same owner/management for much better value.
Charles
10/10
This place provides all you need for any duration stay. The lodging is spacious, there is a wonderful 2-person private hot-tub on the patio, and a fully provisioned kitchen. It is also centrally located for all events in/around Rotorua. And we really appreciated the tea/coffee being replenished daily. I would highly recommend staying here.
Janine
ทริป 3 คืน
10/10
Beautiful presented, great attention to detail and super helpful and friendly
James
ทริปกับครอบครัว 2 คืน
8/10
A very large room! Comfortable and quiet.
Gillian
ทริปกับครอบครัว 1 คืน
10/10
5 Sterne Apartment trifft es genau . Die Unterkunft liegt nicht weit vom Zentrum . Parken vor der Haustür. Im Apartment ist alles vorhanden was man braucht - selbst an das Waschpulver für die Waschmaschine wurde gedacht. Super bequemes Bett. Alles noch ziemlich neu und sehr sauber. Wir haben uns sehr wohlgefühlt.
Juergen
ทริปโรแมนติก 2 คืน
10/10
Absolutely loved it. Close to golf course.
Shops nearby.
Washer/ drier, great TV and hot tub , what more could you ask for?
Ladies at reception were great, and helped me figure out oven instructions. Maybe need to put instructions in your manual?
Althea
ทริป 2 คืน
8/10
ผู้เข้าพักจริง
ทริป 2 คืน
8/10
Clean. Large space, comfortable beds. We hit a snag with our booking as the apartment I booked through Wotif was different than the one assigned to us at the location. When I queried it, management advised the photos and description of the apartment I booked on Wotif was not even of the 2 x bedroom unit that I booked but were of a 1 x bedroom suite! Property description and photos on Wotif of the 2x bedroom unit said own outdoor area and private spa, bbq etc however this is not what is at the property. 2x bedroom apartments do NOT have an outdoor area and private Spa or bbq. Management however were lovely to deal with and I’d still highly recommend, it’s more of a problem with Wotif. Things to note: there is a vent next to the property that makes it extremely smelly (yes I know it’s Rotorua) but the vent next door made the smell 10x times worse around the property! You may wish to stay elsewhere in Rotorua if you think you may find it overwhelming. Also to note: it is an area that we felt you definitely needed to be a bit extra security conscious.
Amber
ทริปกับครอบครัว 3 คืน
10/10
Good quality fittings and fixture throughout. Well maintained property with good amenities. Fully fitted out kitchen including dishwasher and a Nespresso coffee machine. EV charging facilities on site which is a plus for EV owners.
Recommend to visitors looking for a high quality accommodation in Rotorua.
LihNan
ทริปกับครอบครัว 2 คืน
10/10
Beautiful apartment
Jagruti
ทริปกับครอบครัว 1 คืน
10/10
Accommodation was modern and very clean. Reception staff exceptionally helpful and went out of their way for us.
Lynda
ทริปกับครอบครัว 1 คืน
10/10
Excellent property. Nice and new apartment, easy parking, friendly service. Loved the kitchen amenities, and shower. Best stay of our trip!
Wei Yang
ทริปกับครอบครัว 3 คืน
10/10
James
ทริป 4 คืน
10/10
Hosts were very kind
Heather
ทริปกับครอบครัว 4 คืน
10/10
Great property and management. The apartment was very spacious, modern, and had great amenities!
Joel
ทริปกับครอบครัว 1 คืน
10/10
Fantastic accommodation. Best of the best. Reviews don't lie, this is a genuine 10/10
Samuel
ทริปโรแมนติก 2 คืน
10/10
Great unit very spacious, tidy, modern and very helpful staff. Would highly recommend!
Mick
ทริปโรแมนติก 3 คืน
10/10
Spacious, convenient and clean condo.
Warm welcome. Recommended !
Christophe
ทริปกับครอบครัว 1 คืน
10/10
This property had everything you could want. Like a mini apartment. Only stayed one night but wish we had more time. Very nice. Parking was difficult (small space), so we parked outside on grass area like many other larger vehicles.
TERESA
ทริปกับครอบครัว 1 คืน
10/10
Such a beautiful place to stay. Friendly staff, awesome service, we will definitely be staying again in the near future, thank you so much for your hospitality.