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Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

5.0 star property
Upmarket beachfront property with spa, near Cenote Santa Cruz

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Photo gallery for Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

6 outdoor pools, pool umbrellas, pool loungers
Bar (on property)
Lobby sitting area
Lobby lounge
Couples treatment room(s), sauna, steam room, body treatments
Unwind in paradise at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier, where a pristine white sand beach and crystal-clear waters invite you to soak up the sun. Savor Mexican cuisine at one of 8 on-site restaurants or indulge in a rejuvenating spa treatment like hydrotherapy or a facial. The helpful staff has left many guests feeling pampered.

Popular amenities

  • Pool
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 poolside bars
  • 2 swim-up bars
  • Full-service spa
  • 6 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
  • Beach towels
  • Children's pool

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premier Family Junior Suite Ocean Front

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Premier Family Junior Suite Ocean Front

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
Egyptian cotton bed sheets
  • 126 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Family Master Suite Ocean Front

Premier Family Master Suite Ocean Front | Living area | 55-inch flat-screen TV with premium TV channels, TV, iPad

Premier Family Master Suite Ocean Front

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 230 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Partial Ocean View

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Premier Family Partial Ocean View

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Garden

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Premier Family Garden

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family Ocean Front

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Premier Family Ocean Front

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Swim Up Garden

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Premier Family Swim Up Garden

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Junior Suite Garden

Egyptian cotton sheets, premium bedding, free minibar, in-room safe

Premier Family Junior Suite Garden

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 126 sq m
  • Sleeps 3
  • 1 King Bed

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Suite (River Jump) | View from room

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.6 out of 10, Excellent, 1,249 reviews
The price is ฿24,458
฿29,682 total
includes taxes & fees
31 Aug - 1 Sept
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
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About the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Xplor Theme Park - 3 min drive - 1.8 km
  • Ferry to Cozumel - 5 min drive - 2.2 km
  • Playacar Golf Club - 10 min drive - 9.5 km
  • Playa del Carmen Maritime Terminal - 11 min drive - 9.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier

At Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier, you can spend time at the beach sipping drinks, plus you'll only be a five-minute drive from Xcaret Eco Theme Park and Xplor Theme Park. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and aromatherapy. Mercado 360, one of 8 restaurants, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 poolside bars, a free kid's club and a health club.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 181 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • 8 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • Beach bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Yoga classes
  • Kayaking
  • Snorkelling
  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2017
  • ATM/banking
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • 6 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPad
  • 55-inch flat-screen TV
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Double sofa bed
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Furnished balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Muluk Spa & Wellness has 18 treatment rooms, including rooms for couples. Services include facials, body wraps and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Dining

Mercado 360 – This theme restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
La Trajinera – This seafood restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.
La Cantina – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Chibalí – This theme restaurant serves breakfast, lunch and dinner. Open daily.
Xingao – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Xcaret Mexico Tierra Family Premier All Inclusive
Xcaret Mexico Tierra Family P
Hotel Xcaret Mexico Tierra Family Premier All Inclusive
Hotel Xcaret Tierra All Xcaret Parks Included Family Premier

Frequently asked questions

Does Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier offer free cancellation for a full refund?

Yes, Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier?

You can check in starting at 3 PM. Check-out time is noon.

Is there an on-site casino at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier and nearby?

Have fun with on-site activities such as kayaking and snorkelling, and practise your swing on the tennis courts. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier also has 2 swim-up bars, 2 poolside bars and a 24-hour fitness centre, as well as spa services and a garden.

Are there restaurants at or near Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier?

Yes, there are 8 on-site restaurants, featuring Mexican cuisine.

Does Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier have rooms with private hot tubs?

Yes, each room has a jetted bath.

Does Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier like?

Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier is a short 19-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park.

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