Hotel Tulum Iguanas

3.0 star property
Hotel with outdoor pool, near Tulum Mayan Ruins

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tulum Iguanas

Dining
Outdoor pool
Front of property – evening/night
In-room safe, cots/infant beds, rollaway beds, free WiFi
Porch

Reviews

3.4 out of 10

Popular amenities

  • Free breakfast
  • Pool
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Room service
  • Terrace
  • Air conditioning
  • Garden
  • Computer station
  • Front desk safe
  • Meeting room
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Room

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 5
  • 3 Double Beds

Basic Double Room

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Double Room

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Bathrobes
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Map
Av. Tulum entre Coba Sur y Escorpion, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 16 min walk
  • Gran Cenote - 4 min drive
  • Tulum Mayan Ruins - 4 min drive
  • Las Palmas Public Beach - 13 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Tacos y tortas el tio - ‬6 min walk
  • ‪La Coqueta - ‬2 min walk
  • ‪Boston’s Tulum - ‬4 min walk
  • ‪Azul Cafe - ‬2 min walk

About this property

Hotel Tulum Iguanas

Hotel Tulum Iguanas puts you a short five-minute drive from Tulum Mayan Ruins and Tulum National Park. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Other highlights include a terrace and a garden.

At a glance

Hotel size

  • 19 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 11 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Room service (limited hours)

Working away

  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Dressing gowns

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Cash deposit: MXN 10.0 per stay

Children & extra beds

  • Cots/infant beds are available for MXN 12.0 per stay
  • Rollaway beds are available for MXN 20.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds

Policies

This property accepts cash.

Also known as

Tulum Iguanas
Hotel Tulum Iguanas Hotel
Hotel Tulum Iguanas Tulum
Hotel Tulum Iguanas Hotel Tulum

Frequently asked questions

Is there a pool at Hotel Tulum Iguanas?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Tulum Iguanas?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Tulum Iguanas?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Tulum Iguanas?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hotel Tulum Iguanas and nearby?
Hotel Tulum Iguanas has an outdoor pool and a garden.
Does Hotel Tulum Iguanas have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Tulum Iguanas like?
Hotel Tulum Iguanas is a short 16-minute walk from Tulum National Park and 13 minutes' walk from Dos Aguas Park.

Hotel Tulum Iguanas Reviews

Reviews

3.4

3.2/10

Cleanliness

3.6/10

Staff & service

2.8/10

Property conditions & facilities

Reviews

6/10 Good

If you value convenience over comfort its OK
Great location!, but that's about it, at the beginning I thought the place was abandoned, no sight of people and a tad dusty, knocked at the door and the bell boy comes in, even though I checked In at 16:00 there was no receptionist, so the "bell boy" checked us in (it was a bit frustrating since he did not have access to the computer and had no Idea about our reservation). The room was ok a twin bed (old and not so comfortable mattress and dirty linens at the back and a single broken bed at the front (didn't used it), but I did perceive the overall lack of maintenance (we had a window without a glass, leakages on the tap and shower) and very very old and damaged furniture (no place to hang or store stuff). Then the owner/manager...what a character!, a Chilean expat that was more into charging more money for the stay than to really manage the place or give useful tips, once she starts speaking It was very difficult to stop her nonsense, she was friendly but in an awkward and uncomfortable way (this is my own perception). Overall my stay was OK since I was out most of the day but nothing to write home about, at 220 USD for nights and that service I felt a little ripped off. If you mind convenience over comfort this is your place the hostel is within walking distance from downtown a 20 min ride to the beach and Archeological Site, has a 7-Elven just next to it, also the Shuttle Stop, I might add that I saw several people with problems with their onlinereservation
Juan, 3-night romance trip
Verified Hotels.com guest review

4/10 Fair

Horrible hotel.
This hotel was just not clean: stains on towels and sheets, bathroom tiles hadn't been cleaned in a while, if ever. The screens on the windows had holes. The pool outside is a joke (very small). The woman who owns the place was shameless about telling us she cares more about taking care of the garden than the rooms. She was constantly negotiating with people because they were unhappy as they checked in. The man at the reception was nice and helped us when the first room they had us in didn't have any water (they gave us another room), gave us other towels when I asked for some (hoping they would be cleaner, they were not) but the place in general was not welcoming and I refused to eat any food that came from this hotel.
Lea, 4-night romance trip
Verified Hotels.com guest review

2/10 Poor

Staff unfriendly and rude
Staff had No knowledge of the concept of Expedia and prepaying. Tried to give out room away after we wouldn't pay rate increase. Nasty, dirty, and unsafe. Do not stay here!
Verified Expedia guest review

2/10 Poor

Dont ever go - Terrible Experience - Dirty room
Room was full of dust. Totally dirty, I asked for other room, that was horrible too. Bathroom is aweful, no hot water. No provision of shampoo or towel. Worst Experience in a hotel ever. So many things to complain. Please don't go.
Ash, 1-night trip
Verified Expedia guest review

10/10 Exceptional

So close nature!
Beautiful garden. Very quiet facility. Great staff. Best location.
Katarzyna, 7-night romance trip
Verified Hotels.com guest review

2/10 Poor

Besviken
Stark lukt av fuktighet i alla rum. Hotellet ligger på av. tulum som är dåligt belyst. Gången till alla rum är full av gamla saker, möbler i dåligt skick. Själv skulle aldrig rekommendera hotellet. Det behövs fräscha upp. Bemötande var mycket trevligt. Jag och mina vänner fick ta i ett annat hotell som låg i närheten. Så vi bodde aldrig i hotellet.
2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Terrible hotel, trato decepcionante.
Decepción total! Hotel sucio, maloliente, trato humillante... Llegamos a hacer el check-in, y a pesar de que la reserva estaba pagada, nos negaron que la hubieran recibido. Después reconocieron que sí, pero habíamos de pagar más. Alternativamente, nos ofrecieron ir a dormir a unas hamacas que tienen cerca de la playa. Cuando conseguimos la habitación (otros clientes no lo consiguieron), el sitio resultó ser horrible: los baños olían terriblemente mal, no había agua caliente. En fin, experiencia muy mala.
2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Te cobran doble
Pésima me cobraron en línea y cuando llegue el hotel y me di cuenta del cobro en línea cuando revise mi estado y esta pésimo no lo recomiendo no vayan a ese hotel horrible experiencia
Oscar, 2-night trip
Verified Expedia guest review

2/10 Poor

no habia agua y gas para calentar el agua
no habia agua y gas para calentar el agua, esto a pesar de todo no fue mala la atencion pero no tener agua es un gran problema.
14-night trip
Verified Expedia guest review

2/10 Poor

Hotel abandonado y lugubre.
Solo pudimos soportar una noche de las tres contratadas. Al haber pagado todo antes de ingresar por Hpteles.com no pudimos solicitar reintegro alguno. Espero que este comentario sirva para que otros pasajeros no caigan en el error de contratar sus servicios. Poco control de Hoteles.com de la veracidad de las imagenes promocionales de lugar. Muy desactualizadas. Se ve que en algun momento ha sido mantenido, no es el caso de su situacion actual. Me gustria ser contactado por alguien responsable de Hoteles.com para ver la posibilidad de que me reintegren las dos noches no usadas o las tres noches aplicadas como descuento. Fue un fiasco total. No tuve manera de contactar a Hoteles.com hasta ahora ya que solo hay acceso via telefono y no contaba con el. Debieran tener un contacto via correo electronico deswde la app para plantear los problemas en el momento en que ocurren y no tener que esperar a haber hecho el check-out. Espero estos comentarios les sean de utilidad. He usado mucho la aplicacion de Hoteles.com, de acuerdo a como me resulte esta experiencia vere si continuo haciendo uso o busco otra aplicacion que me de mas respaldo y evite sorpresas. Llegar a un lugar, encontrarse con que nada es como uno pretende y no poder hacer nada (por lo avanzado del horario) es sentirse cautivo de una situacion que puede malograr unas vacaciones.
Verified Hotels.com guest review