Calle 26 X 17 y 19, Col.Gonzalo Guerrero, Bacalar, QROO, 77930
What's nearby
Fort of San Felipe - 15 min walk - 1.3 km
Laguna Bacalar Ecological Park - 16 min walk - 1.4 km
Municipal Spa of Bacalar - 4 min drive - 2.2 km
Cenote Cocalitos - 6 min drive - 5.9 km
Cenote Azul - 6 min drive - 6.2 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
Corozal (CZH) - 51 min drive
Restaurants
Restaurant el Barril de Bacalar - 13 min walk
I Scream Bar - 13 min walk
Las Quekas Bacalar - 5 min walk
Taqueria el Trompo de K'los - 14 min walk
Taquería los Primos - 5 min walk
About this property
Casa Zazil
Casa Zazil puts you a short five-minute drive from Lake Bacalar. Free perks include WiFi, self-parking and local cuisine breakfast daily between 8:00 AM and 10:00 AM.
Languages
English, Spanish
At a glance
Hotel size
3 rooms
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free local cuisine breakfast each morning 8:00 AM–10:00 AM
Coffee/tea in a common area
Services
24-hour front desk
Tour/ticket assistance
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 48.85 per accommodation, per night
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Casa Zazil Hotel Bacalar
Casa Zazil Hotel
Casa Zazil Bacalar
Casa Zazil Hotel
Casa Zazil Bacalar
Casa Zazil Hotel Bacalar
Frequently asked questions
Does Casa Zazil offer free cancellation for a full refund?
Yes, Casa Zazil does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Zazil?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Zazil?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Zazil?
You can check in starting at 2 PM. Check-out time is noon.
What's the area around Casa Zazil like?
Casa Zazil is a short 16-minute walk from Lake Bacalar and 15 minutes' walk from Fort of San Felipe.
Casa Zazil Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Dec 2024
Amazing hosts, wonderful breakfast, great location
Casa Zazil is fabulous!! The owners are two sisters who take great care of guests and keep their property pristine.
Every morning starts with a made to order breakfast, arranged for the specific time you would like it. In addition to the delicious meal, you get a variety of flavored waters, milks, coffee, etc.
The owners share some of their favorite locations in the area and are always quick to help. Matter of fact, they made a call to my car rental place in Cancun because I couldn’t find important information in the rental contract.
My family of four included two adults and a 15- and 12- year old. We all loved Casa Zazil and would absolutely return!!
Miranda
Miranda, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2024
Marta and Carmen were WONDERFUL hosts! We managed to communicate with our poquito Spanish :) They were super helpful in providing recommendations for things to do and places to eat. They also helped us organise a private boat tour of the lake as we have very limited time due to the bus schedule to get to our next destination. They also have a great deal with a tour provider if you have time for a 1/2 day tour, much more reasonable than other online or in town. The property was only a 5 min walk to the ADO bus terminal, which was very convenient for us and only a 10min walk to the lake and restaurants. Also, the BREAKFAST, it can’t be forgotten - it was amazing!! Beautiful fruit, delicious eggs and pancakes for the kids. Homemade juices and endless coffee, was all perfect. Thank you again, we wish we had longer!
Oliver
Oliver, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Oct 2023
Free parking monitored by camera. Nice decoration. Attention to detail. Hot shower. The owner/staff is very friendly goes above and beyond. Breakfast was the highlight: they don't have a buffet, instead they cook for you and serve in the garden. Very personal service. It's close to the highway but not far from the city center. We were positively surprised and will stay there again.
João
João, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2023
Was a very nice stay at Casa Zazil. We were travelling with my family and our host was fantastic.
Claus
Claus, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
11 Jun 2022
great place
This was a great place to stay. Martha the host was very friendly and helpful. We had a great time in Bacalar.
saul
saul, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2022
This is a very sweet little hotel. It’s quite new with modern touches in the room that provide nice ambiance. Super immaculate, the beds and pillows are very comfortable and the linens are good quality. The room is large with lots of space to hang clothes and store luggage. Lots of hot water and good pressure in the shower. There’s a nice little outdoor courtyard where breakfast is served. We stayed three nights and were served three different and very tasty breakfast meals. The hotel is operated by a lovely family who go out of their way to make your stay enjoyable.
Brenda
Brenda, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 Nov 2021
Seguro que regreso a Casa Zazil🏠
Muy recomendable este pequeño lugar súper cómodo, las encargadas Martha y Carmen , son muy amables y los desayunos que hacen son completos, deliciosos y diferentes cada mañana . Y hay muchos lugares cerca de allí si necesitas comprar algo y transporte, no falta dada.
Y además ellas Te dan mucha información para sugerir a donde ir , yo volvería al mismo lugar a hospedarme a Casa Zazil , si regreso a ese hermoso lugar de Bacaiar, son muy amables y serviciales y muy limpio todo, recomendado al 100 %
Lourdes
Lourdes, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Feb 2020
Super little hotel
This place is amazing. Super clean, absolutely secure and close to everything. The owners are very nice and ready to help their guests with whatever needs they have . Highly recommended.
Norbert
Norbert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2019
Marta the owner went out of her way to make us feel comfortable. Room is great. She gave us a lot of information and recommended the 2-hr boat tour and they came to get us at the hotel. The lake is beautiful and the spa really comforting (on the tour). Then they gave us transportation to Cenote Azul, where we swam and sat at the restaurant. We walked back the 5 kms but you can take a taxi. You can also swin at Cenote Cocalitos which is just besides.
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2019
Nice hotel in Mexican paradise town
Great stay at Casa Zazil. As soon as we arrived we were treated very well by the owners. It is a small location, but very conveniently located next to the highway. You also get a parking spot right next to your room. The owners will help you with anything needed. Any information is properly and promptly given by the owners. They recommended us a great tour right away where we could see the different cenotes at the lagoon. Furthermore, they recommended us great places for dinner and for a nice bar for drinks and music. The rooms are modern and cozy. I recommend anyone who is staying at Bacalar to stay at this great location.
Robert
Robert, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
6 May 2019
Maravillosa estancia!
Todo exelente! Lo recomiendo al 100%
Abraham
Abraham, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Feb 2019
Very good location. Walking distance from ADO bus stop/terminal and walking distance to the lagoon and Bacalar center. Room was clean with updated accessories. Positive experience with staff checking us in and taking care of us - Excellent customer service!! I will stay here again.
ZenCommando.com
ZenCommando.com, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Jan 2019
We stayed at this hotel back in October and have been slow to write a review. We were made to feel exceptionally welcome by the owners - in spite of the language barrier (be ready to use Google translate a lot if you're not a Spanish speaker!) they couldn't do enough to help. They offered us a ride to local cities and attractions and had loads of suggestions about things to see and do in Bacalar. The hotel itself was immaculate. Our only minor complaints were a lack of fridge in the room and only instant coffee at breakfast. But the care, attention and friendliness of the owners more than made up for these! We'd definitely return if in Bacalar again - which I hope we will be!
E
E, 7-night trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2018
Room was very clean very cossy. The ownwers Carmen and Martha are awesone people. They took us around town and showed us for local breakfast.
Rosario
Rosario, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Mar 2018
Modern Accommodations / Local Vibe
We loved it here. Very personalized service and recommendations. Our host went above and beyond to make our trip to Bacalar special and interesting. You can walk downtown in about 10-15 minutes and see the local neighborhood or call a cab easily. Personalized light breakfast in the morning - let them know in advance if you want something special. Great if you want to get a feel for the town rather than stay on the Laguna. Note: brush up on your Spanish
Verified traveller
2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sep 2024
La stanza era davvero pulitissima, la padrona di casa FANTASTICA! Appena arrivati ci ha informato subito su tutte le cose che era possibile fare nei dintorni e ha dato la sua disponibilità per eventuali prenotazioni con prezzi inferiori (dicendoci di chiedere prima in centro per avere la certezza); noi abbiamo chiesto e infatti abbiamo poi prenotato la gita in barca in laguna tramite lei!
Il centro è raggiungibile a piedi con una passeggiata di 15 minuti, e la prima sera sera la signora è stata così carina che ci ha accompagnato per farci vedere la strada. Per colazione ti fa scegliere tra più opzioni, noi abbiamo optato per i pancake e sono stati super!!
Sicuramente un posto consigliato!
Laura
Laura, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Jan 2024
Ottima struttura. Consigliato.
Struttura recente, sopra la media. Pulitissimo, letti molto comodi, presente di piccolo frigo bar e cassaforte. Le titolari sono gentilissime, molto disponibili. Colazione super, ogni giorno cambiava menù e potevi metterti d'accordo con loro per qualsiasi esigenza o intolleranze.
Posizione strategica, a dieci minuti a piedi dal centro, la zona è tranquilla si può camminare tranquillamente a piedi. Consigliatissimo!
GIACOMO
GIACOMO, 3-night trip with friends
Verified Hotels.com guest review
2/10 Poor
14 Jan 2024
Szymon
Szymon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2024
Fantastico soggiorno!
Siamo rimasti molto soddisfatti del nostro soggiorno in questa struttura. Personale disponibile, gentile e cordiale. Camere pulite e confortevoli, con pulizia quotidiana. Colazione deliziosa con un menù ogni giorno diverso. Super!
Piga lorenzo william
Piga lorenzo william, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2023
séjour à bacalar super ! Hôte très accueillante disponible et sympathique je recommande!
elodie
elodie, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
15 Aug 2023
para empesar el pernosal no tiene etica y fueron muy groseros
alejandra
alejandra, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Mar 2023
Sehr zu empfehlen
Super netter Kontakt, die Besitzerin gibt diverse Tipps für Touren. Wenn es Sprachprobleme gibt, arbeitet sie mit einer Übersetzungsapp, man muss also hier nicht unbedingt der spanischen Sprache mächtig sein. Das Frühstück ist sehr gut und wird nach Wunsch gestaltet, z. B. Pfannkuchen oder Quesadilla.
Susanne
Susanne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2022
Fue una excelente experiencia, me sentí como en casa. Las atenciones fueron espectaculares y la limpieza extraordinaria. Le recomendé a mis familiares este lugar, por la calidez de las dueñas.
Lidia
Lidia, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Sep 2022
Muy buena atención de parte del hotel nos trataron muy desde nuestra llegada nosotros viajamos en familia yo y mi esposa y nuestros hijos traemos una pequeña de 2 años y veníamos cansados del viaje y la señora Carmen muy amable nos dejó pasar a la habitación porque llegamos en la mañana también desde que llegamos nos dio precio del paseo en lancha y entradas al fuerte de bacalar que por cierto en el paseo en lancha nos cotizo el mejor precio de la zona y asta vinieron por nosotros al hotel también un buen punto a favor del hotel es que el único Oxxo que hay está a una cuadra y es 24 horas y también muy serca la terminal ADO cómo a 100 metros