Avenida Gonzalo Guerrero, Mazana 6, Lot 2, Akumal, QROO, 77780
What's nearby
Akumal Ecological Center - 11 min walk - 1.0 km
Akumal Beach - 12 min walk - 1.0 km
Riviera Maya Golf Club - 4 min drive - 4.2 km
Yal-ku Lagoon - 7 min drive - 3.4 km
Half Moon Bay - 9 min drive - 2.9 km
Getting around
Tulum Intl. Airport (TQO) - 68 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.) - 72 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26.4 miles/42.5 km
Restaurants
Mediterraneo - 10 min walk
Akumal Sushi Beach Bar - 15 min walk
Market Café - 11 min walk
Preferred Club - 12 min walk
Akumal Beach Resort 'The Lobby Bar' - 18 min walk
About this property
Hotel Akumal
Hotel Akumal puts you within a 10-minute drive of Akumal Beach and Xel-Há Park.
Languages
English, Spanish
At a glance
Hotel size
6 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Guests will receive key retrieval information
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
Free daily reception
What to do
Beach nearby
Services
Concierge services
Tour/ticket assistance
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately MXN 5 to 8 for adults and MXN 3 to 5 for children
Policies
This property does not have lifts.
This property accepts credit cards.
Also known as
Akumal Caribe Hotel
Caribe Hotel Akumal
Hotel Akumal Caribe Riviera Maya Mexico
Hotel Akumal Hotel
Hotel Akumal Akumal
Hotel Akumal Hotel Akumal
Frequently asked questions
Are pets allowed at Hotel Akumal?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Akumal?
Sorry, there's no on-site parking at Hotel Akumal.
What are the check-in and check-out times at Hotel Akumal?
Check-in start time: 1:00 PM; check-in end time: 10:00 PM. Check-out time is noon.
What's the area around Hotel Akumal like?
Hotel Akumal is a short 12-minute walk from Akumal Beach and 11 minutes' walk from Akumal Ecological Center.
Hotel Akumal Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
7.4/10
Staff & service
4.0/10
Amenities
7.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
29 Aug 2021
Quaint hotel
The room was spacious. There was hot water, AC, and on site roadside free parking. WIFI only worked in lobby. Community balcolny was nice to relax at and there was a large table to sit down.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jun 2021
Good price.
Verified traveller
7-night trip
Verified Expedia guest review
2/10 Poor
21 Feb 2019
This hotel it the most terrible one that we have ever experienced.
The room shares several windows with the next room, and we cannot completely turn down the light because of the brightness of the next room.
We could not sleep until midnight.
They do not have any parking area and we should use street to park the car. Also, outside is so noisy.
The bathroom was broken and they did not repair. Also, we could not use other bathrooms because others were also broken.
So we checked out beforehand, although we have already paid for all stay.
We strongly and repeatedly argued for a refund, but they denied.
We asked Expedia for help, and they also did not help at all.
Expedia argued that they do not have any responsibility for the introduction of such a terrible hotel.
Satomi
Satomi, 3-night family trip
Verified Expedia guest review
2/10 Poor
20 Feb 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
6 Jan 2019
Happiness
We stayed in a room off to the side of the check in area. No windows, and totally dark! It was heaven after always being waken at 4 am by the birds, then the sun, and traffic. The room was nice and quite to sleep in. We were offered another room but we declined because it was so quite there. The room also had strong wifi as I don’t think other areas may have. The hotel I think owns the grocery store too,well stocked and nice and clean. Great job hotel Akumal
Jerry
Jerry, 3-night romance trip
Verified Hotels.com guest review
8/10 Very good
23 Oct 2018
Number1 in cleanliness
Room clean and attractive. Not enough hot water. Noisy street out side. No curtains to block sun in morning. Nice terrace
Roberta
Roberta, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 Jun 2018
10 minute walk from the beach. Good hotel for the price compared to the popular more touristy hotels on the beach. Local area is a bit rough. I was about leaving our rental car parked on the street but we parked it right outside the hotel and it was completely fine. The room was lovely and big and has a nice balcony/terrace area.
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
25 Mar 2018
Laura
Verified Hotels.com guest review
8/10 Very good
1 Dec 2017
Affordable housing near Akumal Beach
It met all of our needs, and was beautiful inside. Gentle, helpful staff were patient with our poor Spanish.
Verified traveller
2-night romance trip
Verified Hotels.com guest review
4/10 Fair
11 Nov 2017
The credit card machine did not work (it was an ordeal to check in). The front desk gentleman spoke no english. There as little water pressure and no hot water. The air con remote did not work. Very noisy street in the morning. Advertised as a B&B, no breakfast. Expensive at $70. Not a good value.
richard
richard, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
18 Jul 2017
Beautiful modern rooms...
Very nicely decorated and modern rooms in a little hotel with friendly staff.
There is no other service than a front desk person, and you have to park in the street.
The hotel is located in what I will call downtown Akumal, which is not the touristic area, and even if you can easily walk to the beach (15 min), it looked like we were the only tourists here, surrounded by locals and in the end, all worked well... people are friendly and even if I was concerned leaving the car in the street for the night, everything went fine and we enjoyed our stay in Akumal. It's very worth it if you want to swim with sea turtles and get a quite fair price for the accommodation ( still I found it expensive compare to other places during our road trip).
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Mar 2017
comfortable and clean room
This is a very simple, clean and newly updated hotel in Akumal town, inland from Akumal beach, but not easy to get to without a car. So a good place for a night sleep but nothing else.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
2 Mar 2017
Delightful stay
This was a great choice and a great hotel in a delightful town. Ten minute walk to snorkel with Las Tortugas off the beach. You should be aware however that the location map on Hotels.com is not correct. It shows the hotel on the beach side of the highway. It is actually across the highway in the pueblo though this is not a problem as the beach is an easy ten minute walk away.
Richard
Verified Hotels.com guest review
2/10 Poor
17 Feb 2017
Beyond bare bones
We had a very hard time finding the place to begin with and the phone number was wrong on the Expedia website. So I contacted customer support and it took them 20 minutes to locate the correct phone number and get them to answer. We locate the place and nobody was at the front desk for another 10 minutes and the location was in a sketchy neighborhood. So I get into my room which was very clean but had no tv and no windows, not for claustrophobic people, I walk to the closet place to eat and when walking back actually saw a guy walking around with a machete close to the hotel. This place isn't a hotel as more of a B and B
With no breakfast not worth the money
R
Verified Expedia guest review
2/10 Poor
20 Mar 2021
LAURA
LAURA, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2021
Recomendable
Es un pequeño hotel, limpio, agradable con buena atención, ideal para viajes en grupo, nosotras éramos cinco y quedamos muy bien en una habitación. Recomendable
Ruth
Ruth, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
25 Mar 2019
Hôtel très propre au "pueblo". Loin des "Resort!"
Olivier
Olivier, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
8 Jan 2018
Sin estacionamiento
Me decepcionó pongan que tiene estacionamiento cuando lo tienes que dejar en la calle y dicen ellos te lo cuidan
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 Feb 2017
Hôtel propre et bon accueil
Hôtel parfait mais Akumal, l'argent est roi, tous ce paye et cher, vous voulez vous garer c'est payant, vous voulez vous baigner et bah c'est payant aussi :-(