When you stay at Renaissance Reno Downtown Hotel & Spa, you'll be within a 10-minute drive of Grand Sierra Resort Casino and Peppermill. Guests can indulge in massages at the spa, and The Shore Room serves Mediterranean cuisine. Other highlights include 2 bars/lounges, a fitness centre and a seasonal outdoor pool. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
186 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total)*
Service animals welcome
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
On-site self-parking (USD 18 per night)
Uncovered on-site valet parking (USD 23 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–1:00 PM
2 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
Travelling with children
Local/corner shop
What to do
Pool table
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Fitness centre
Seasonal outdoor pool
Arcade/games room
Full-service spa
Massage/treatment rooms
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
49-inch Smart TV
Premium cable channels
Netflix
Streaming services
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Down duvet
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Fridge
More
Daily housekeeping
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Local maps
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples. Services include massages. The spa is open selected days.
Dining
The Shore Room – This restaurant specialises in Mediterranean cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 9.95 per day (rates may vary)
Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 30 per person
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Self-parking costs USD 18 per night
Uncovered valet parking costs USD 23 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
The seasonal pool is open from May to September
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Renaissance Reno Downtown
Renaissance Reno & Spa Reno
Renaissance Reno Downtown Hotel
Renaissance Reno Downtown Hotel & Spa Reno
Renaissance Reno Downtown Hotel & Spa Hotel
Renaissance Reno Downtown Hotel & Spa Hotel Reno
Frequently asked questions
Does Renaissance Reno Downtown Hotel & Spa offer free cancellation for a full refund?
Yes, Renaissance Reno Downtown Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Renaissance Reno Downtown Hotel & Spa?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Renaissance Reno Downtown Hotel & Spa?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Renaissance Reno Downtown Hotel & Spa?
Yes. Self-parking costs USD 18 per night. Valet parking costs USD 23 per night. Electric car charging is available.
What are the check-in and check-out times at Renaissance Reno Downtown Hotel & Spa?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Renaissance Reno Downtown Hotel & Spa?
No, this hotel doesn't have a casino, but Club Cal-Neva Casino (4-min walk) and Siri's Casino (7-min walk) are both nearby.
What is there to do at Renaissance Reno Downtown Hotel & Spa and nearby?
Renaissance Reno Downtown Hotel & Spa has 2 bars, a spa and a seasonal outdoor pool, as well as a fitness centre, an arcade and a garden.
Are there restaurants at or near Renaissance Reno Downtown Hotel & Spa?
Yes, The Shore Room offers Mediterranean cuisine.
What's the area around Renaissance Reno Downtown Hotel & Spa like?
Renaissance Reno Downtown Hotel & Spa is located on the Strip in Downtown Reno, a short 6-minute walk from Reno Station and 3 minutes' walk from Riverwalk District.
Renaissance Reno Downtown Hotel & Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Dec 2024
Didn’t need to leave the property.
Was there for a business event and was very happy with the property and its dinning and entertainment options.
Dennis
Dennis, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
5 Dec 2024
Room coffee
I stay here every other week (3-4 nights a month) so while this might sound silly, my core complaint is the coffee machines in the room. No respectable hotel has coffee machines that require guests to run boiling water through single use PET plastic - a known carcinogen and totally gross to essentially get a single use plastic with coffee grains to a near melting temperature. Every other hotel above $250/night has moved to the small nespresso machines that use aluminum pods. I seriously might stop staying here due to this - I'm here for business frequently, wake up needing coffee in my room to start on emails/shower before work and this is a big deterrent. Otherwise, it's a good location, rooms are clean and staff is lovely. This is just one of the more notable things that should be addressed by a high-end hotel.
Alexis
Alexis, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2024
Timothy
Timothy, 3-night trip
Verified Hotels.com guest review
6/10 Good
7 Nov 2024
Alexis
Alexis, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 Sep 2024
Carlos
Carlos, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
tim
tim, 5-night trip
Verified Expedia guest review
6/10 Good
17 Sep 2024
Lighting in the room, especially in the bathroom was insufficient
Front desk staff, however, were great
Restaurant was above average; somewhat limited menu, but what was on there was very good
William
William, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
7 Sep 2024
Checking in was great as we arrived early and they accommodated us immediately. Rooms were nice, but small. Dining in hotel was good, but didn't like the area around the hotel. Didn't seem safe. Parking not included in stay.
Andrea
Andrea, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Wayne
Wayne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Enjoyed the pet friendly stay at Renaissance. The staff was pleasant and helpful. The spa is welcoming and relaxing. We enjoyed the Shore Bar and the patio by the river.
Deanna
Deanna, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Great location
Tommy
Tommy, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
We had the BEST stay here. We got an amazing upgrade. Corner room with magnificent views. Every single staff member was professional and kind. The restaurant is really good. You can sit inside or outside with a front row river view. The fresh brioche bread with avocado or made as French Toast was a favorite. If you need to be in that area of Reno, I wouldn't stay anywhere else.
Celia
Celia, 2-night family trip
Verified Expedia guest review
8/10 Very good
5 Aug 2024
Great location
Great place to stay. Hotel can be a bit loud based on traffic noise, air conditioner, and other guests. The staff was amazing, the facility was clean and up to date. Only suggestion is to upgrade pool area, looks the same as 8 years ago when I last visited.
Shannon
Shannon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Aug 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jul 2024
Brock
Brock, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jul 2024
Benito
Benito, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2024
Very good
Everything was good. We had a nice stay
Reyna
Reyna, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
16 Jul 2024
ROBERT
ROBERT, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jun 2024
Dan
Dan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jun 2024
Aaron
Aaron, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Jun 2024
Great clean and safe hotel. Classy place to stay in Reno
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
23 Jun 2024
Spa was a disappointment. We arrived 30 minutes early to relax at the spa before our spa package however it took 25 minutes to check in as others were checking out and we were asked to wait. Once we were escorted in we changed and immediately we were called back for our massages. Massages were good but our package was supposed we be a massage and facial. it was not a facial. Just a mud mask. Not worth that price of the package.
We were also supposed to get a tshirt and we were asked what size shirt we wanted on Friday when we confirmed our appointment. However when we checked out they did it have our sizes for shirts! Why bother asking then? We ended up with tote bags instead.
We confirmed our appointment 3 times too-By email, text and call- excessive and annoying. I understand if we didn’t reply but we replied each time!!
Then we I tried checking out after our spa appointment the credit card machine wasn’t working after resetting the system 2 times the attendant ended up charging my card manually. Very time consuming as we were had dinner reservations we were trying to get too.
Elizabeth
Elizabeth, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
13 Jun 2024
The hotel property was kept very nice. We weren't to keen on not having covered parking. We were also very displeased with the fact that we paid over $300 for 1 night yet had to also pay $19.50 for parking per 24 hrs and Wi-Fi was not included and we would have had to pay (which we certainly did not). We were on the 5th floor. There was one ice machine and one drink vending machine. The vending machine was complety empty. Not one choice was available. The day we were there the weather was in the 90's. We choose to try out the restaurant in the hotel. They had huge sliding doors open to the seating outside. We sat down at our table and quickly realized that it had to have been in the 80°s for inside dining. I used my menu as a fan the entire time we were seated. It was so hot and uncomfortable. We rushed to eat, just to get out of that restaurant. For the price we paid for a one night stay, we certainly figured it would had been more enjoyable. We won't be referring this hotel to anyone we know.
Heidi
Heidi, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Jun 2024
I didn’t like that there was no transportation to and from the airport.
Sherry
Sherry, 3-night trip with friends
Verified Expedia guest review
4/10 Fair
3 Jun 2024
The shower handheld attachment didn't work and the AC smelled foul, like urine. It was most unpleasant.