2/10 Poor
9 Dec 2024
Beware - Do not book this place
Beware of booking this property. Not friendly people.
A couple run this place and we were running late for check in due to our flight that landed in Auckland later and some of our activities needed to be delayed because of that.
We called them in the afternoon asking if it’s okay to come in later due to our delayed flight and activities and the lady said that’s fine, you can come in later in the night.
The guy who runs this place later texts us in the evening saying - we cannot honor your reservation, don’t come. This was such last minute for us that we had difficulty finding reservation elsewhere.
I would definitely recommend you never to book this place as the people who manage it are not professional, do not honor their words
Santoshkalyan
Santoshkalyan, 1-night trip
Verified Hotels.com guest review