Casa Santurce - Hostel

1.5 star property
Hostel within walking distance of Conservatory of Music of Puerto Rico

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Santurce - Hostel

View from property
Full-sized fridge, microwave, oven, stovetop
Balcony
Deluxe Studio Suite | Free WiFi
Check-in/check-out kiosk

Reviews

6.8 out of 10

Good

Popular amenities

  • Parking available
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Terrace
  • Air conditioning
  • Microwave in a common area
  • Fridge in a common area
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Cookware, dishware and utensils
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is ฿2,784
฿3,035 total
includes taxes & fees
21 Jan - 22 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Studio Suite

Highlights

Air conditioning
Full-sized fridge/freezer
Private bathroom
Microwave
Oven
Shared/communal kitchen
Cookware/dishes/utensils
Stovetop
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory

Highlights

Air conditioning
Full-sized fridge/freezer
Private bathroom
Microwave
Oven
Shared/communal kitchen
Cookware/dishes/utensils
Stovetop
  • 18 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory

Highlights

Air conditioning
Full-sized fridge/freezer
Private bathroom
Microwave
Oven
Shared/communal kitchen
Cookware/dishes/utensils
Stovetop
  • 23 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

Double Room, 1 Double Bed

Highlights

Air conditioning
Full-sized fridge/freezer
Private bathroom
Microwave
Oven
Shared/communal kitchen
Cookware/dishes/utensils
Stovetop
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Private Twin Room with Bathroom

Highlights

Air conditioning
Full-sized fridge/freezer
Private bathroom
Microwave
Oven
Shared/communal kitchen
Cookware/dishes/utensils
Stovetop
  • 12 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

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About the area

Map
1050 Calle Mariana, San Juan, 00907

What's nearby

  • Casino del Mar at La Concha Resort - 13 min walk
  • Pan American Pier - 4 min drive
  • Puerto Rico Convention Center - 4 min drive
  • Jose Miguel Agrelot Coliseum - 5 min drive
  • Condado Beach - 6 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 20 min drive

Restaurants

  • ‪Miramar Food Truck Park - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Café Restaurant El Camarón - ‬4 min walk
  • ‪Pure and Natural - ‬4 min walk
  • ‪El Normandito - ‬1 min walk

About this property

Casa Santurce - Hostel

Casa Santurce - Hostel puts you a short five-minute drive from Pan American Pier and Port of San Juan. Free WiFi is an added perk, and guests looking to stay active can experience the nearby kayaking, scuba-diving and snorkelling. Also, Casino del Mar at La Concha Resort and Distrito T-Mobile are a short five-minute drive away. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 9 AM - 10 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Free off-site parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Shared microwave
  • Shared fridge

What to do

  • Pool table
  • Beach nearby
  • Kayaking nearby
  • Scuba-diving nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Terrace

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Shampoo
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Shared kitchen access
  • Stovetop
  • Oven
  • Cookware, dishes and utensils

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Late check-in between 10 AM and 11 AM can be arranged for an extra charge of USD 10.00

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Casa Santurce Hostel San Juan
Casa Santurce Hostel
Casa Santurce San Juan
Casa Santurce
Casa Santurce Hostel San Juan
Casa Santurce - Hostel San Juan
Casa Santurce - Hostel Hostel/Backpacker accommodation
Casa Santurce - Hostel Hostel/Backpacker accommodation San Juan

Frequently asked questions

Does Casa Santurce - Hostel offer free cancellation for a full refund?
Yes, Casa Santurce - Hostel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Santurce - Hostel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa Santurce - Hostel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Casa Santurce - Hostel?
Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 11 AM.
Is there an on-site casino at Casa Santurce - Hostel?
No, this hostel doesn't have a casino, but Casino del Mar at La Concha Resort (13-min walk) and Casino Metro (3-min drive) are both nearby.
What is there to do at Casa Santurce - Hostel and nearby?
Have fun with nearby activities such as boat tours, kayaking and scuba-diving.
What's the area around Casa Santurce - Hostel like?
Casa Santurce - Hostel is a short 13-minute walk from Casino del Mar at La Concha Resort and 19 minutes' walk from Museo de Arte de Puerto Rico.

Casa Santurce - Hostel Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Poor

The door lock of the room was loosened and felt unsecured. Then found out the toilet was leaking, the reception apologized and said she notified the owner that it's totally okay if I plan to stay somewhere else and refund the full amount. However the owner later emailed me saying that the water leaking was fixed and claimed that I didn't wait long enough for them to resolve the problem therefore he/she will not refund me. Very terrible owner and very frustrated
Tinki, 1-night business trip
Verified Expedia guest review

6/10 Good

Wayland, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Samantha, 1-night trip
Verified Expedia guest review

4/10 Fair

Not as advertised
I arrived off the ferry and went to the hotel early to drop off my bags. I asked a person on site where I could take my bags and she said I could go wait in the kitchen. I got there and was asking in Spanish if I was in the right place. Someone else told me to stop speaking Spanish and just speak English. I'd been on my trip for several weeks already and this was the first time anyone insisted that I speak English. When I returned later to check in, they tried to put me in room 1A but the outer door lock was broken. They moved me to 1B, but in that room many things were broken or dirty--chair, tables, bathroom door. If the staff had just been a little nicer, it would be easy to overlook the problems with the room. It was frustrating to have to pin the bathroom door shut with a table because you can't leave the door to the bathroom open in most tropical places or the AC will escape. Plus the table I had to use was sticky and broken. Please see pics.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Staff
Staff great as usual
Jeffrey, 3-night trip
Verified Hotels.com guest review

6/10 Good

Staff and service is excellent 10/10 Property can use significant investment Be careful with the lose dogs on Calle Marginal
DANIEL, 3-night trip
Verified Expedia guest review

2/10 Poor

Honestly, it was not what you see in the pictures. If you want to go to a good place in PR, that looks folkloric and rustic where you can at least feel save while you sleep, this is not the place.
Victor, 2-night family trip
Verified Expedia guest review

4/10 Fair

The staffs was really great and helped me every time I need, but the room I was was not so good, it was hot and the facilities in the bathroom were really poor
Jennypher, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Will return! Loved the stay
Love the place! Love the vibe! Everyone is nice and welcoming!
Juan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grateful and love this place!
I traveled solo for the second time and as a woman, it can be a little nerve racking. The staff and volunteers at Casa Santurce made me feel so welcomed and even though I arrived at 2am after the check in hours were closed. One of the staff members, Kelly, happen to come out and get me into my room! I was so thankful and grateful! I was ready to sleep on the floor lol. Sadie, Wasabi, Justice, Carmine and Sunny were such kind and real straight up people! Which is hard to find so thank the Lord for them !! They helped me figure out the bus, activities I could do and genuinely were just fun to hangout and converse with. I’m loving this hostel life and even when the AC broke for one night they were so apologetic and quick to get it fixed the same day! They were even willing to move any of us to a different room with a working AC if they couldn’t figure it out. But they did! This house is also pretty central to anything near San Juan so it made getting around with a quick Uber or even to walk. The other people staying in the hostel were also super friendly and great to check out places together with when I didn’t want to be by myself! This is a great place to meet people from different parts of the world and turned into some good new friends! Gracias por todo Cafe Santurce y nos vemos pronto!!!
Kimberly, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente para algo improvisado
newton, 1-night trip
Verified Expedia guest review

8/10 Very good

Santurce
Kerry, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

I didn't like anything about the property. It was dirty. The bathroom was dirty. Very little water comes out of the shower while taking a shower. The toilet never stops flushing by itself. There's roaches running around the room, some got into my suitcase and at that point, it was very late at night but I managed to book another Hotel I called an Uber and got the heck out of that place. I managed to stay only one night. I still had 3 nights left, but they refused to give me back my money for the remaining nights. Worse place EVER!!! I will not recommend Casa Santurce to my worse enemy. I still would like to get my money back. Expedia should not promote this place on their site.It makes you guys look bad. This place has so many bad reviews and I should have read them. I wasn't thinking. I still want my money back.
Paula, 4-night business trip
Verified Expedia guest review

6/10 Good

Quiet, comfortable bed, that's it.
I stayed in a private bedroom. I didn't receive the self check in email. Luckily, someone who worked there was hanging out and could help me after hours, as I arrived after midnight. The room is extremely basic, but the bed was comfortable. There was electricity when I checked in. There was A/C. There was Wi-Fi. No electricity, and no water whatsoever on the property nor neighboring properties due to an electrical outage in the neighborhood when I checked out. I did get a quiet and comfortable night's sleep.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Gerry, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Julia, 4-night trip
Verified Expedia guest review

6/10 Good

When arrived checking in host letme know there was no power, i left and found another location. I know is not their fault but i need a refund. I still have two nights book on 16th and 17th hopefully the issue is solved. Ill call before showing up for sure. No harm done.
Angel, 1-night trip
Verified Expedia guest review

2/10 Poor

Unsafe, unsanitary! Power went out, no running water, bugs started invading room, mosquitoes and cochroaches!
Maria, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Jerrison, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Do not recommend staying here
The staff is friendly and will take you the best places to go out for nightlife in the La Placita neighborhood. However, beyond that, everything was bad. The air-conditioner did not work, and despite asking the staff about this, no solution was provided, other than being told to unplug it and plug it back in. This led us to need to leave the windows open to have some air flow, which meant we were covered in mosquito bites after our stay there. Mind you that we were there in February, and it was ~80 degrees at night, so the heat and stuffiness would have been way worse if you were there during the summer. It is also very loud in the area -- roosters, cars, other people at the hostel, etc. The beds were not comfortable, and the sheets had stains. The bathroom was very small (you could not sit on the toilet the correct way, had to sit sideways) and did not have a mirror. The pictures advertise an indoor common area, as well as a kitchen with a full fridge, but there is only an outdoor kitchen area with mini-fridges that were very full already and not cleaned. Some of the stairs are broken, and you have to be very careful about where you step for your foot not to go through a certain part of the stair. The wifi did not work at all. In addition, there was only one towel for two people in the room, and we had to ask for an additional one. Overall, the hostel is very rundown, and despite the cheap price, I have stayed in cheaper hostels that were in farrr better conditions.
Sufia, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Had a wonderful stay at Casa Santurce! Loved the social atmosphere, friendly staff, and lots of activities. Will absolutely stay here again my next time in San Juan!
Carter, 4-night trip
Verified Expedia guest review

4/10 Fair

Patrick, 3-night trip
Verified Hotels.com guest review

2/10 Poor

go to the location and someone else’s shoes/clothes were on my bed that clearly stated my name. Got to the location at 1am and only took 1 minute before deciding not to stay and finding somewhere else .
Leslie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The room looked like a jail cell I walked in and walked out out when I asked for a refund they refused to give it back . I saw a roach on the floor and kitchen was outside with nets and flies swarming around . Then as I was waiting on my Uber outside a huge rat ran past my feet . Worst experience I ever experienced in my life
Teawonna, 1-night trip with friends
Verified Expedia guest review

6/10 Good

You Get What You Pay For
Overall, you get what you pay for. It was only about a 10-minute drive from the airport, a short walk to the beach and 2 areas to bar hop, and only about a 20-minute drive from old SJ, which was great as we did not have to Uber much. The discount on the El Yunque tour (highly recommend) was great as well. When we arrived, we were immediately helped and shown to our room, which was the single dorm. When inside, we noticed the AC did not work, and the only source of airflow was a fan that also turned on the light, meaning we could not have it on at night. Additionally, there was no blanket (only a top sheet), and for 2 guests we were only given one towel. The bathroom was so small we had to sit sideways on the toilet, and the hot water in the sink did not work. On the last night, the room became very humid and muggy to the point where water was dripping from the ceiling causing our floors, bed, bags, and clothes to be wet. I can't say I regret staying here because of how cheap it was, but I don't think I would stay here again.
Sabrina, 4-night trip with friends
Verified Hotels.com guest review