As a Gold plus member of Expedia , I am really so sorry to stay one night in this hotel .
To undrestand you better , imagine , you have gone to a very good restaurant , very good food , best services ,.... but they do not give you spoon and fork to eat the food , if yes , then how you rate it ?????
To let other knows , I stayed one night there , at night , I went for sport and all my cloths wet of sweater , as time was short , then had no time to wash and dry it , so as usual as other hotels , I took the laundry bag and put my dirty cloths to take home to wash.
after I left hotel , one of the staff called me and told , why did you take the bag , please send it back or pay 30 RMB (less than 5 $ ) , I told het the story , after some times again she called me and told , our management did not accept , pay the money and bring back the bag.
to repect them , I sent an email to management and told him the problem , they did not replied , the staff again called me, I told her that I sent email and she told that she would chase them to answer , but not any answer , just lady asked me to pay or send back, then unfortunately , today I found a guy from shenzhen , I asked her to take the bag to shenzhen and give it back to the hotel .'I am very very disappointed for such as poor minded management .
I wish , they had a mark on th ebag about the price , then it would be much more convenient for me to pay and take the bag and not to be chased several times for such a unworthy items .